Anonymous User
August 6, 2024
Very dissatisfied with this hotel. After checking in, the air conditioner suddenly broke down, so I was asked to change rooms. I didn't say anything and was changed anyway. It was very hot in a hurry, and I left a piece of underwear (I took it off and never wore it when I changed rooms) and a bottle of facial cleanser in the original room. The hotel service staff is so irresponsible. I didn't even leave the hotel, but they didn't even remind me of the obvious daily necessities. Now when I go to look for them, they still say they didn't see them. It's not a small thing, nor is it a disposable thing. They just threw it away without any warning. Now they have no apology at all and they won't admit it because they can't admit it. It's so infuriating.
Original TextTranslation provided by Google