Keliseenwangping
April 2, 2025
This was the worst experience I've had in many Home Inns. I initially booked a room without windows for 224 yuan. After arriving, I saw the room was stuffy, so I went to the front desk and said I wanted to change to a room with windows and pay the difference. The front desk said okay, so I prepared to place a new order on Ctrip. I saw that the room with a bed and window was 253. When I was about to place the order, the front desk clerk said to cancel the order first and then place the order again, so I canceled the order. After the cellular phone was cancelled and rescheduled, I found within a minute that the price had increased during the holiday to 269. I thought it didn't matter a few dozen yuan. Later, after my order was successful, I returned to the homepage and found that the price had dropped again to 253. I was puzzled at the time. Why did the price keep changing in less than 2 minutes? I initially prepared to complain to Ctrip, but later Ctrip service said that the price was changed by the hotel front desk. It turned out that the front desk kept changing the price just to charge me an extra 10 yuan. I was very angry and haven't encountered such a hotel since I started. In order to charge me an extra ten dollars, they changed the price back and forth and deceived consumers. Everyone must be careful when booking a room and try to avoid such businesses.
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