The Portman Ritz-Carlton, Shanghai
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Shanghai
The Portman Ritz-Carlton, Shanghai
No.17 of Premium Hotels in Shanghai
No. 1376 Nanjing West Road, Jing'an District, Shanghai, 200040, China
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The Portman Ritz-Carlton, Shanghai is located along the bustling West Nanjing Road, thus provides easy access to numerous shopping and entertainment options, as well as cultural attractions. Offering luxurious accommodation complemented by fine service.The Portman Ritz-Carlton, Shanghai is only 650m from Jing'an Temple subway station and a 13-minute walk from the lively Wujiang Road food street. The architectural icons on the Bund is a 15-minute drive away.The upscale rooms at The Portman Ritz-Carlton feature panoramic views of Shanghai skyline and modern Chinese décor. All rooms are equipped with a 37-inch flat-screen TV and a minibar.The Portman Ritz-Carlton Health Club has both indoor and outdoor swimming pools, a gym and a squash court. Portman’s Restaurant at The Portman Ritz-Carlton, Shanghai features dishes with a creative twist, a concept that reflects comfort food through a combination of cuisine, decor and service within its Scandinavian-inspired interiors. For the thirsty traveler seeking restaurants in shanghai with a classic cocktail bar, the Ritz bar & lounge transitions from elegant lounge by day to the nexus of Shanghai's bar scene at night.Show More
We Price Match
Last booked 7 hrs ago
Highlights
Excellent service
Varied breakfast
Lots to do
Airport pick-up availableAmenities
Taxi booking service
Luggage storageFree
Station pick-up service
Priority airport pick-up
Languages spoken at front desk
Currency exchange
Station drop-off service
Priority airport drop-off
All Amenities
Property Description
The Portman Ritz-Carlton, Shanghai is located along the bustling West Nanjing Road, thus provides easy access to numerous shopping and entertainment options, as well as cultural attractions. Offering luxurious accommodation complemented by fine service.The Portman Ritz-Carlton, Shanghai is only 650m from Jing'an Temple subway station and a 13-minute walk from the lively Wujiang Road food street. The architectural icons on the Bund is a 15-minute drive away.The upscale rooms at The Portman Ritz-Carlton feature panoramic views of Shanghai skyline and modern Chinese décor. All rooms are equipped with a 37-inch flat-screen TV and a minibar.The Portman Ritz-Carlton Health Club has both indoor and outdoor swimming pools, a gym and a squash court. Portman’s Restaurant at The Portman Ritz-Carlton, Shanghai features dishes with a creative twist, a concept that reflects comfort food through a combination of cuisine, decor and service within its Scandinavian-inspired interiors. For the thirsty traveler seeking restaurants in shanghai with a classic cocktail bar, the Ritz bar & lounge transitions from elegant lounge by day to the nexus of Shanghai's bar scene at night.
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4.7/5
OutstandingVery well located. Gorgeous views. Great service. Smooth check in and check out.
All 2,505 Reviews
Surroundings
Metro: Jing'an Temple
(530m)
Metro: West Nanjing Road
(860m)
Airport: Shanghai Hongqiao International Airport
(11.9 km)
Airport: Shanghai Pudong International Airport
(48.5 km)
View on Map
Rooms
Guest Reviews
Services & Amenities
Policies
4
Club Business Studio - King
1 King bed
48m² | Floor: 37-44
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Club Business Studio - Twin
2 Single bed
48m² | Floor: 43-44
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Deluxe King Room
1 King bed
38m² | Floor: 12-22,24,26,28,29
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Deluxe Skyline View - King
1 King bed
38m² | Floor: 19-36
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Premier Suite King
1 King bed
79m² | Floor: 25-36
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Two Bedroom Penthouse Suite
Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
179m² | Floor: 45
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Deluxe Skyline View - Twin
2 Single bed
38m² | Floor: 19-24,27-36
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Club Skyline View - Twin
2 Single bed
38m² | Floor: 37-44
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
4
Club Skyline View - King
1 King bed
38m² | Floor: 37-42
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
One Bedroom Penthouse Suite
Bedroom 1:1 King bed
108m² | Floor: 45
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Club Deluxe City View - Twin
2 Single bed
38m² | Floor: 37,39-40
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Deluxe City View - King
1 King bed
38m² | Floor: 19-36
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Deluxe City View - Twin
2 Single bed
38m² | Floor: 19-22,25-26,31-32,36
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Premier Suite Twin
2 Single bed
79m² | Floor: 29
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Deluxe Twin Room
2 Single bed
38m² | Floor: 12-23,25,27
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Club Premier Suite - King
1 King bed
79m² | Floor: 37-41
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Club Deluxe City View- King
1 King bed
38m² | Floor: 37-44
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
Hide Room Types
Guest Reviews
4.7/5
Outstanding
2505 reviews
Verified Reviews- Cleanliness4.7
- Amenities4.5
- Location4.7
- Service4.7
Average for similar properties in Shanghai
Guest User
April 3, 2025
Very well located. Gorgeous views. Great service. Smooth check in and check out.
Danny Chin1
March 9, 2025
Everything was perfect! Nothing I could complaint. As good as always, perfect for staycation.
Willo
March 7, 2025
good location, breakfast is alright, gym room also great. Staff service quite good
LeksieAmelia
February 1, 2025
This hotel was absolutely amazing for a week stay to just relax! Location was so close to Jing’an Temple, plenty of shopping and a quick metro ride to The Bund! The staff were all absolutely wonderful, cannot thank them enough for such a wonderful stay! The food in the onsite restaurant, Portman’s, was perfect too, with the breakfast buffet being an excellent way to start the day!
Guest User
February 19, 2025
Good location and good service. Recommend to other travellers
Guest User
April 7, 2025
This is not a 5 star hotel by Chinese standards. The amenities in the room are very old and fixed to the wall, like the hair dryer. All other hotels in China have Dyson or Dyson-standard hair dryers for use anywhere in the room, this was very old and attached the drawer in the bathroom. The furniture is very old and outdated. The service is poor compared to others in China : waiting in line at the lobby without being offered tea or water, no robot to bring you food deliveries to your rooms, no brining your bags or showing you where the room is, no explanation of the amenities on location, and being disturbed in your room such as ringing the bell several times to order turn down service when we didn’t respond the first time. All of these are standards at 3-5 star hotels in China. I booked this hoping of an ‘extra special Ritz-like experience’ but it was sub-par for industry standards in the country. Just because it is a western brand it attracts people, I would not stay again, disappointing.
Richard KK
March 24, 2025
Posh hotel with great location. As for service, I would just say inattentive service. Guest relations people chatting among themselves at the lobby while guest waiting for lift. Also, housekeeping is decent but living up to the standard of hotels of this category. Overall, if not for its location, I would choose alternatives if possible. Maybe, I should the next time I come to Shanghai.
Anonymous User
September 1, 2024
Absolutely friendly and attentive staff. Beautiful view and lobby albeit slightly dated room. Had to wait for my room past 2pm but that was acceptable. Overall excellent! Would recommend.
Frankie Wong 69
January 17, 2025
Good reception and the front desk Serena is very friendly and helpful. I have a wonderful breakfast and it is full of delicious food.
Services & Amenities
Popular Amenities for China Travel
Taxi booking service
Luggage storage
Free
Station pick-up service
Additional charge
Priority airport pick-up
Additional charge
Languages spoken at front desk
Currency exchange
Station drop-off service
Additional charge
Priority airport drop-off
Additional charge
Bar
Indoor swimming pool
Free
Restaurant
Business center
2 Public parking lots
Additional charge
Secretarial services
Sauna
Cafe
Multi-function room
Spa
Gym
Free
Wi-Fi in public areas
Free
Conference room
Tour and ticket booking service
24-hour front desk
Bar
Indoor swimming pool
Restaurant
Cafe
Multi-function room
Spa
Gym
Conference room
Restaurant
波特曼餐厅
Style: A la carte, Buffet
Cuisine: Asian, International
Open for: Lunch, Dinner
Business hours: [Mon - Sun] 12:00-14:30, 17:30-22:30
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming poolFree
Opening times
Business hours
Outdoor swimming poolTemporarily closed
Opening times
Business hours
Notice
Parking
Public (not only for guests) is available Off-site parking, and Charge, CNY 30.00 (approx. AED 15.06) Hourly. Reservation not needed.
Public parking 1
Additional charge
Public parking 2
Additional charge
Transportation
Taxi booking service
Station pick-up service
Additional charge
Priority airport pick-up
Additional charge
Station drop-off service
Additional charge
Priority airport drop-off
Additional charge
Business Services
Wedding service
Business center
Secretarial services
Postal service
Multi-function room
Conference room
Fax/copying service
Additional charge
Front Desk Services
Luggage storage
Free
Currency exchange
Bellhop
Concierge service
Wake-up call
Tour and ticket booking service
24-hour front desk
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Bar
Lobby bar
Room service
Cafe
Public Areas
Gift shop
Non-smoking floor
Elevator
PA and sound system
Ventilation system
Smoking area
No smoking in public areas
Health & Wellness
Sauna
Spa
Gym
Free
Cleaning Services
Dry cleaning
Additional charge
Clothes steamer
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Facilities for Children
Children's toothbrushes
Children's slippers
Accessibility
Accessible rooms available
Safety & Security
Smoke detector
Intruder alarm
Keycard entry system
First aid kit
Carbon monoxide alarm
Fire alarm
Fire extinguisher
CCTV in public areas
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 3 years old and under | Free Extra crib: Free |
Children 4 years old and over | CNY 408.00 (approx. AED 204.70) per person per night |
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 06:30-11:00 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | CNY 144.00 (approx. AED 72.25) per person |
Children 12–17 years old | CNY 288.00 (approx. AED 144.50) per person |
Adult | Buffet:CNY 288.00 (approx. AED 144.50) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 3,000.00 (approx. AED 1,505.12) per night.
Deposit Payment MethodsThis property accepts cash and credit cards
Deposit RefundThe deposit will be returned to the original account of payment .
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 1998
- Renovated: 2008
- Number of Rooms: 593
The Portman Ritz-Carlton, Shanghai is located along the bustling West Nanjing Road, thus provides easy access to numerous shopping and entertainment options, as well as cultural attractions. Offering luxurious accommodation complemented by fine service.The Portman Ritz-Carlton, Shanghai is only 650m from Jing'an Temple subway station and a 13-minute walk from the lively Wujiang Road food street. The architectural icons on the Bund is a 15-minute drive away.The upscale rooms at The Portman Ritz-Carlton feature panoramic views of Shanghai skyline and modern Chinese décor. All rooms are equipped with a 37-inch flat-screen TV and a minibar.The Portman Ritz-Carlton Health Club has both indoor and outdoor swimming pools, a gym and a squash court. Portman’s Restaurant at The Portman Ritz-Carlton, Shanghai features dishes with a creative twist, a concept that reflects comfort food through a combination of cuisine, decor and service within its Scandinavian-inspired interiors. For the thirsty traveler seeking restaurants in shanghai with a classic cocktail bar, the Ritz bar & lounge transitions from elegant lounge by day to the nexus of Shanghai's bar scene at night.