Simone Contini
April 29, 2025
⭐⭐⭐⭐ **4.5/5 – Elegant Retreat with Impeccable Service**
I stayed at the **Okura Garden Hotel Shanghai** during my business trip, and it was a delightful blend of Japanese precision and Shanghai charm. While not flawless, the experience was memorable for its serene atmosphere and attentive staff.
**First Impressions:**
The lobby exudes timeless elegance with its floral arrangements and soft lighting. Check-in was efficient, though the front desk could get busy during peak hours. A welcome tea was offered—a nice touch!
**Room & Comfort:**
My **Deluxe Room** was spacious and spotless, with a plush bed and a stunning city view. The decor felt slightly dated (classic 5-star rather than modern chic), but the amenities were top-tier: a deep soaking tub, high-quality linens, and a quiet HVAC system. Housekeeping was meticulous.
**Location:**
Nestled near **Shaanxi Road**, the hotel is steps from the **French Concession**’s tree-lined streets, with easy access to Nanjing Road (10-min walk) and Xintiandi. The **South Shaanxi Road Metro** (Line 1/10) is a 5-minute stroll away—ideal for exploring.
**Dining & Service:**
- **Yamazato** (Japanese restaurant): ★★★★★! The sushi counter was transcendent, with flown-in ingredients. Pricey but worth it.
- **Garden Café**: Solid international buffet, though the spread could use more local flavors.
- **Service**: Staff were polished and proactive—they remembered my coffee preference by day two. Minor hiccup with slow room service one evening.
**Amenities:**
The **indoor pool** was a highlight (spotless and rarely crowded), but the gym equipment needs updating. The **garden courtyard** is a hidden gem for morning tea.
**Constructive Notes:**
- Wi-Fi was occasionally sluggish.
- Some corridors felt worn compared to the renovated lobby.
**Verdict:**
A refined, slightly traditional hotel with superb service and location. Perfect for travelers who value tranquility over flashy modernity. Would return!
**Note:** If you need adjustments (e.g., stricter 5-star praise or focus on leisure/business), let me know!