Tianping Hotel Shanghai Xujiahui

The accommodation experience was very good, and it was convenient to go to the surrounding business district. I stayed for two nights in a row, and the front desk staff were very enthusiastic and professional. I wanted to extend my stay on the second day, but I forgot to click on the extension on Ctrip, and instead booked a new room. I was worried about whether I would "move". The hotel front desk number 658 saw that I had placed an order online, guessed that I had made an operational error, and took the initiative to help me extend my stay in the original room. She was very careful and professional, and she also reminded me to bring the room card to the front desk to update the door opening permission. It's just that we all forgot the hotel's requirement for offline payment. Usually, after I place an order on Ctrip, Ctrip will deduct the room fee on my behalf, and it has always been like this, but for some reason here, Ctrip only deducted the deposit on my behalf, and paid the room fee in the hotel. I don't know if I don't know how to operate it, or for other reasons? To avoid mistakes by customers and staff, it is recommended that the hotel set up a conspicuous sign at the front desk. It is the fourth phase of the Golden Tax System. Many places have already implemented electronic invoices. To facilitate customers to issue electronic invoices, we can learn from restaurants and introduce a system that allows customers to scan codes and issue invoices by themselves, or provide a public mobile phone for the front desk to add customers on WeChat and receive invoice information from customers, even second reservations from old customers like me. No. 658 is also a beautiful woman. I wanted to add WeChat and send her invoice information, which really made her nervous. Obviously, in her work process, she often encounters customers who like her and want to add her on WeChat. Haha, interesting memories. If it weren’t for this interesting memory, I might have forgotten a small promise.

It's a decent hotel, renovated from an old one, with convenient transportation, and it's also convenient for eating and shopping nearby. There is a free gym and laundry room. The surrounding environment is also good.

The hotel has just been renovated. The facilities are very good. There are snacks in the room. The transportation is also very convenient. There are business districts nearby. Xiaoyu and Xiaoren at the front desk have a good service attitude and can solve problems in time.

The front desk staff, Xiao Li and Xiao Shu, were very friendly and helpful. The hotel was clean and convenient. The new style was very nice and the room was great! There were also snacks! The hotel is much better than before!

The woman at the front desk looked like a *****. When I asked her where the parking lot was, she asked me what I wanted to do. The service was extremely poor. There was a robot, but after delivering food twice, it got impatient and called to ask if there was any more food to be delivered. I have never seen service worse than this.