Radisson Collection Hyland Shanghai

Service Quality: The staff are described as friendly, helpful, and professional, with English-speaking capabilities. Guests appreciate the attentive service, including concierge assistance with package delivery and fulfilling special requests like late check-out.(based on 963 reviews)

Great hotel! Good location, breakfast selection massive and importantly the staff are all so nice and accommodating. Managed to get the address before arriving for online purchase delivery and all apps are accessible with their wifi. Executive lounge is also beautifully decorated with loads of alcohol selection on offer. Would love to stay back here again!

Stayed for a night at Raddison Collection Hyland Shanghai. The location is obviously very central, and in the most crowded area of Shanghai. The hotel has two entrances and guests can directly get to Nanjing road through one of the entrances. It’s an ideal place to stay for tourists who wanna want to do sightseeing and not spend much time in the room. The rooms are rather small and not very bright. There wasn’t any bathtub in the room and the shower area was small. The air conditioner couldn’t be switched to heating mode and I felt a bit cold during my stay but I didn’t contact the hotel about it because I just stay for one night. The cleanliness was ok but not perfect, the reason might be that during this period the hotel was basically fully booked and the housekeepers were very busy. The staff that I met were all nice and helpful, especially the concierge staff who helped me with a package delivery that I had. Overall, my stay was ok but not great. I would recommend this place for its location but not for the rooms. Service was good.