Holiday Inn Express Shanghai Jiading Industry Park

The Good Points: The young lady at reception for check-in was lovely -Polite, smiling, efficient and a pleasure to deal with - She is an absolute credit to the hotel 👍 The bedrooms are large The shower in the bathroom was very good 👍 The breakfast was ok 👍 Close to lots of local restaurants 👍 The Bad Points: The hotel is quite old and worn now with things you notice such as carpets dirty, things generally broken etc. I was stood in the looby searching for a shopping mall on my phone map, and was approached by 2 (a man and a woman) hotel management staff to offer help - When it got too difficult for them to help, they gave up and just walked off 🤷♂️ - These 2 members of staff have almost zero understanding of customer service The Worst Point: You could suffocate to death in this hotel - There is no air conditioning in the corridors and the air conditioning in the rooms does not cool the room - When I put the air conditioning on in my room the room temperature was 24 degrees, I set the air conditioning to cooling and 16 degrees as it was so hot, but the room temperature increased to 25 degrees 🤦♂️ The hotel lobby was unbearable because of the heat and lack of air - In the morning after breakfast in the lobby restaurant, I was so hot I had to take a 2nd shower to cool off. Of the 2 lifts in the hotel, 1 had working air conditioning, so I used to ride the lift to cool down! Because of the heat in my bedroom, I could not sleep well and consequently had a tough day at work as I was tired My colleague had the same complaints about the hotel and his bedroom Staying in this hotel is very uncomfortable and unhealthy because of the heat and poor air conditioning - You will not get a good rest staying in this hotel

Extended again - extremely helpful and friendly staff helped us to make our chaotic, twice extended business trip as convenient as possible! Anytime we`d chose to stay here again - big thanks!