Guest User
November 25, 2024
1: The bed sheets and quilt covers are not changed, and the room is not cleaned cleanly.
2: The front desk clerk had a very bad attitude on the phone. She felt very uncomfortable for a person. She had no training in her attitude and it was as if she owed her money.
3: The sound insulation of the environment is poor, and the quilt is not comfortable to sleep on.
4. It’s too bad to decide to change this hotel the day after tomorrow.
I called three times a day and made it clear what the meeting was about. The team here was in such a mess. The attitude was very bad, very bad, very bad, terrible, very bad. No one gave me any explanation. I called them every day and the customer’s mobile phone number was personal. For privacy, there is no need to call. I have already made it clear that there will be a meeting. I will come back in the evening and it will be dealt with immediately.
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