viviohm55
May 7, 2025
We recently stayed at Citigo Hotel shanghai bund for 6 nights, and I must say it was an absolutely fantastic experience. From the moment I walked in, I was greeted by a warm and friendly team that made me feel welcome right away. The staff went above and beyond in every aspect of my stay, always eager to assist and ensure my comfort.
The rooms were immaculate, well-appointed, and spacious, with all the amenities you could possibly need. The housekeeping team kept everything in pristine condition throughout my stay. The water bottles and amenities were constantly replenished.
What really stood out, however, was the staff. Whether it was the front desk team helping with local recommendations, the restaurant staff providing great dining suggestions, or the concierge offering insightful tips on the best places to visit in the area such as 苏州市and 乌镇. Everyone made sure I had everything I needed. Special mention goes to staff members who worked the night shift, who was exceptionally helpful when I needed assistance with booking tours and handling a small issue I had with my reservation.
This hotel is a true gem, and it’s clear that the management invests in providing top-tier service. I highly recommend this hotel for anyone looking for not just a place to stay, but a genuinely pleasant experience with staff that truly cares. I’ll definitely be back!