Hanting Hotel (Shanghai Hongqiao Airport Beidi Road)

The overall environmental hygiene is so bad, I saw a cockroach when I arrived in the room. . . . I was disgusted when I saw it. There was a damp, musty smell mixed with a hint of cigarette smoke in the corridors and rooms. The elevator was also very dilapidated. When it was reported that there were cockroaches in the room, the front desk staff was indifferent and only said that they could not check out. They did not even say a word of comfort or apology. Later, the staff who took us to see the new room also said: "There are cockroaches." What's the matter, just live here." We felt very speechless and dumbfounded. Is it wrong to spend money to stay in a hotel and ask for a hygienic room? Also, when I first applied, the front desk staff lured me to get a room upgrade for 4 nights for 99 yuan. When I went up, I found cockroaches and the overall environment of the room in the corridor was too uncomfortable, so I changed my order on the platform to stay for 1 night and checked out early (if not If it’s too late, you will leave directly). The front desk staff said that the 99 yuan paid for the upgrade is non-refundable. This is too disappointing. After all, Hanting was chosen by Huazhu Club, and the front desk did not inform them of these things. There is no refund. Anyway, it is really disappointing. I will never stay at Hanting again in my life! !

It's very average, I really want to give a bad review, it feels like the problem is being solved. First of all, when I booked the airport pick-up service the day before check-in, no one told me on the phone that there was a time for airport pick-up, and it was at night. The Ctrip platform did not clearly state it. When I arrived at 12:00 noon, it was not The driver contacted me in advance. I called the front desk of the hotel, and a different customer service staff told me that he couldn't pick up the car at my time, but fortunately, I was reimbursed in the end. Secondly, I called the front desk customer service in the early morning to ask how much it would cost to renew the room. The customer service said it would have to be renewed during the day and was unsure of the price. The final solution was to let me book it again on a third-party platform. Yes, but it’s very troublesome. There are also some small points that make me a little concerned. There is only one elevator in the whole hotel, and the elevator has some peculiar smell. I have stayed in other Hanting hotels before and I can choose my own room, but there is no one here. When I first arrived, When I got a room, I felt the noise was too loud, so I went downstairs again, got the room card again, and changed to a new room. I would like to remind you that if the room is near the corridor of this hotel, it means it faces north. It would be quite dark, but it was solved in the end, but it was very troublesome. The last and most important thing is that the soundproofing of the rooms in this hotel is really poor, and at the time of my stay, I don’t know what kind of high-speed rail crews need to sleep in bunk beds. Most of the rooms on the fifth floor have been replaced with bunk beds. I made the bed this morning. I don’t know if it was other passengers or the cleaning staff who were chatting and playing outside the door. There was also a sound of banging similar to decoration on the road. From about 11 to 1 o’clock, I finally couldn’t stand it anymore and made a complaint call. The first time I called the hotel customer service, the attitude was not very good. I asked my aunt to check it out, but it didn't solve the problem. So the second time I called Hanting to complain, and I got a solution and explanation for changing the room. This room It is already the third room. The glass is not like the second room. There is an extra layer of sound insulation. I hope it will not be too noisy tonight. I will not stay in this hotel again. If there are sisters who have trouble sleeping, be careful. choose. Overall, I don’t know how to evaluate the service attitude of this hotel. I can only give it an average rating. When I was writing the review, I saw a bug in the new room ^_^ If you can’t post a video, just take a look at my recording and Video screenshot

Very close to Shanghai Hongqiao High-speed Railway Station, the hotel environment is very good, no noise at night, very quiet. The room is clean and the front desk is very responsive. I happened to be on a business trip to Shanghai

Toilet paper box decorations Facilities: The lobby looks nice Hygiene: The bathroom sewer is blocked. When taking a shower, the water can reach the back of the foot. I dare not continue to wash, for fear that it will come out soon.

I also found this hotel last time when I was on a business trip. This time I chose this one directly. It is relatively close to Hongqiao Railway Station, and it is convenient to take a taxi or public transportation. The overall hygiene is also acceptable.

As someone who has to catch an early flight the next day, it is very convenient to stay here. The environment and sanitation are very guaranteed, the sound insulation is also good, and the front desk service attitude is also very good. However, there are many Hanting hotels on the road, so when ordering takeout, you have to pay attention to the location, it is easy to make a mistake!