Tuotukaijiang
October 23, 2023
I have stayed in hundreds of hotels, and I have tolerated many problems if I can. Unless it is absolutely necessary, I will not post a review or give a bad review to a hotel. I really can't tolerate your hotel! Regarding the invoice issue, I communicated with the hotel front desk 5 times (should be more than 5 times). As a user of Ctrip platform, the hotel front desk refused to issue invoices. The front desk kept saying that Ctrip platform was responsible for invoices. They even sent screenshots. For Ctrip orders, Ctrip was not responsible for invoices. It was useless to communicate several times. They had to complain to the Ctrip platform and asked Ctrip customer service to contact you. Only then did your front desk say that they would consult the leader. Finally, they had no choice but to issue an invoice. If my feedback is untrue, you can ask Ctrip customer service. I sent the screenshots to customer service at that time.
It is recommended that Ctrip customers do not book this hotel. If you don't argue with the front desk 5 or 6 times, the front desk will not issue an invoice to Ctrip customers! Instead of wasting time on arguing, wouldn't you feel bad if you changed the hotel that issued the ticket?
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