Hotels with Breakfast in Shenzhen

Big room in futian CBD area. Nice buffet breakfast spread and big bathroom. My big family like our stay for 2 nights. Coco mall just walk down the street

The hotel is so convenient and the staff is so helpful and very friendly and good attitude the city view is so nice and beautiful and I will recommend the hotel to my friends actually it’s my first time to shenzhen I think this hotel is middle of the city wonderful!GRO Antonio and GSM Ivy is really nice

The hotel was shown as a 5 stars but I don't think it deserve to be a 5 stars. It's Old, water pressure is low and hard to adjust to the right temperature (it would either be really hot or cold). Wall paper was partly ripped. Bathtub wall has black spot (can't confirm if it's just dirty or mold) The overall property is not bad on the outside. It is on the boarder of HK and SZ, so it's good location if you wanna be close to HK. But note the road going in would be jammed of u are going in and out before the boarder close. Overall all, I would not recommend it as a 5 star hotel.(Unless everything else is booked) Maybe as a high 3 star. With current price I can find better place to stay in the mode center SZ area. Room stayed sees a little HK area ( it honk it is HK across the creek)

Excellent service from every single staff interaction we had, especially at horizon club - exactly what you'd expect from a Shangri-la property. Room was clean and comfy with their generous pillow selection. Lobby is currently decked out in festive cheer and looks fantastic. My slight disappointment was with the food - Horizon club food felt a bit lacking in selection and quality (sandwiches and pastries tasted a bit stale), especially compared to the Hong Kong Shangs. Breakfast quality and spread was definitely a bit lacklustre.

My last day stay in Ritz of my 4th visit to this hotel. Oh just realised that the Reception Team Duty Manager is Jimmy Chen (My last review posted yesterday wrongly quoted as Albin Lee). Jimmy had always been extraordinarily helpful and polite. He is smart and quick in response, offered the best solutions when I had not even raised the questions. Excellent reception counter service, worth commendations. It is so thoughtful of the team and hotel to give us a small Christmas pouch for celebrating Christmas time, very sweet💝. I will sure make my 5th visit in 2025!

Fantastic stays, Duty Manager Ms Fendy is extremely friendly & helpful, and acknowledges my friend birthday with a cake, will definitely stay here again when visit shenzhen

The hotel is conveniently located next to Shenzhen train station, which takes less than 8 mins walk through the underpass. Was happy to have the room upgraded to 22nd floor. The room view was spectacular with the border of HK and the City of Shenzhen, including the railway track consisting of high speed rail train and slow train. Breakfast was good with a variety of choices to pick from. Was actually thrilled to receive the spa voucher of 88 but alas, it was a disappointment as the service was poor. I came at 10pm, after changing my booking. The person in charge, just came hurriedly and spoke to me in Chinese( whereby my Chinese language was not so good as I am still a beginne) quickly and left me all alone by myself. As the massage room was in another area, where you need to step out from changing room, I was waiting for 10 mins to get a changing gown as I was only given a towel and disposable underwear. I went looking around for the attendant and found most of them in the front of entrance and none in the room, attending or checking on me. I just left without doing the massage. I report this to the hotel manager the next day, as I tried calling the guest service center and operator a couple of times after the incidentto give them feedback but nobody picks up the phone!

We booked the inexpensive suite and it was HUGE! With a walk in closet and even a spacious work area. The lounge hours are good with alcohol and drinks served long enough so we could still make it after dinner time, unlike many other hotels. The only problem was the construction noise going on outside the hotel but it’s inevitable in the city

Very good hotel in a very convenient area. So many shops & restaurants are around. Close to lowu border , metro & railway stations. Friendly staffs , room condition was ok. It took a while to get hot water to shower at night. There is a gym but swimming pool is under maintenance. Overall good and I’d like to stay again if I’m in shenzhen.

It was the loveliest hotel I've ever stayed in in my life. The room was beautiful. I loved the pools and spa area and the breakfast was amazing. I will be maing future trips to Shenzhen just to stay here! All the staff were lovely too! ❤️😊