Spa Hotels in Dongguan

This hotel boasts an excellent location, very close to the Universiade Sports Center, with a small shopping mall nearby for added convenience. Turning right out of the hotel brings you directly to the Longfeng Villa 4A Scenic Area, which my kids absolutely loved. The reception staff were incredibly friendly and helpful. Our room was spotless and well-maintained, with all the necessary amenities. The natural light and ventilation were fantastic, and a full set of toiletries was provided. It offers great value for money. We had a very comfortable and worry-free stay. Highly recommend and we'll definitely be back!

Aside from being a bit dated, this hotel is fantastic! We had so much fun. The water park is huge and the water temperature was just right, so my child jumped right in. The slides are long, appealing to both adults and kids. I loved that our garden-view room offered direct access to an internal entrance of the Water World. The evening activities on the 'Great Grassland' area lasted until 10:30 PM, which was a great value for money. The breakfast was also clean, tidy, and delicious. Highly recommend! 👍🏻

It’s a good hotel. Brand new, luxurious, nice facilities. The room itself was very nicely designed and comfortable. Only thing that needs improvement is the air quality of the rooms. They don’t enforce a strict no-smoking policy. Which is fine, but they also don’t have an air purifier. So if you have asthma or breathing problems that may be an issue. I already informed the manager and hope they take the necessary steps to purchase some air purifiers as they are only about 750 Yuan. I hope to return in the future and if I see them having some air purifiers on board that could take their rating to a 5/5 in the future. But if not; that is their choice as a 4-star hotel as well. 這是一家不錯的酒店。 全新的、豪華的、漂亮的設施。 房間本身設計得很好，而且很舒適。 唯一需要改進的是房間的空氣品質。 他們沒有執行嚴格的禁菸政策。 沒關係，但他們也沒有空氣清淨機。 因此，如果您有哮喘或呼吸問題，這可能是一個問題。 我已經通知了經理，希望他們採取必要措施購買一些空氣清淨機，因為它們只有750元左右。 我希望將來能回來，如果我看到他們船上有一些空氣清淨機，將來可以將他們的評級達到5/5。 但如果不是；那也是他們作為四星級酒店的選擇。

Right before Chinese New Year, my friends and I decided to take a short trip and chose this hotel because it's quite close to home, about an hour's drive away. It's also not far from the highway exit, which makes it convenient for self-driving. The hotel itself has a strong festive atmosphere for the New Year, and there are many facilities for kids to play with. I'd recommend it for families.

The hotel provides a wide range of amenities that made my stay comfortable and enjoyable. I especially appreciated the daily housekeeping service, which kept the room clean and fresh throughout my visit. The room itself was quite spacious, even though I booked one of the more budget-friendly options, which was a pleasant surprise. One area that could be improved is the lighting control in the room. There is no central switch to dim or turn off the lights, so I had to walk around the room to switch off different lights before going to sleep. Additionally, the bathroom layout separates the toilet from the shower area, requiring a few steps to move between them. The hotel provides clothes washing services but it’s chargeable and the price is on high side. One piece of normal ladies pant cost RMB50, male pant cost RMB45. If you give the clothes the housekeeping staff before 11am, they will send the clothes back to your room within the same day. Pullman Hotel also offers several in-house dining options, including Chinese and Japanese-style restaurants within the premises, which made dining very convenient. If you order food delivery , they have the robot machine to send your food to the room, just make sure you indicated the room number clearly. The lift required a room card to access hence the dispatcher will not be able to send the food to your room. Hotel staff is helpful, I requested them to collect the parcel on my behalf from the locker located at basement and they acting it very fast. Keeping them for me even though the check in date was a week later. Overall, it was still a very pleasant and comfortable stay at Pullma.

The room itself was great, very spacious, and the front desk upgraded us to a lake view room. It had a balcony overlooking the lake, and the bathroom had two sinks, which was very convenient. A free crib was provided for our child. However, the dinner buffet service was, in my opinion, the absolute worst. It was a complete mess, very poorly organized, and significantly detracted from our overall stay. First, when we entered, the two customer service staff members assigning tables were completely disorganized. The restaurant tables weren't pre-assigned; they were making seat allocations on the fly. Before letting us in, the two staff members had to confirm with each other that our table wasn't reserved. After sitting for about 15 minutes, I stepped out to get something. When my family returned to our table, they were asked to move by a staff member who appeared to be a male manager (he wasn't wearing a suit, just a long-sleeved shirt). When I got back to the table, I heard this male staff member telling the front desk staff that a customer was scolding him. Little did I know, he was talking about our table. My family was very confused when I returned, as they were suddenly told to move, and those other guests were standing right by our table, watching us being forced out. Firstly, this felt incredibly bad. If the restaurant is seating guests, shouldn't they first check if someone is already sitting at that table? We had been at that table for over 15 minutes, and my family had already started eating. What does it mean for staff to bring guests and have them stand by our table? It made us feel as if we had taken their spot without permission, as if it was our fault. This experience was terrible. I never expected this kind of treatment at a five-star hotel. I thought I was in a 'cha chaan teng' (a Hong Kong-style diner) or McDonald's, with people waiting for tables. Secondly, this was a mistake by the management team, so why should we bear the consequences? I asked the male staff member why we had to move, and he said it was the front desk staff's fault and that he had already reprimanded them. I said the arrangement was terrible, and he mentioned that the other customers had booked previously. Well, we also booked our room and dinner package! If it was a team error, they should have handled it themselves and arranged for the other customers' reservation. Why were we forced to accommodate? Why couldn't they just seat the unseated customers at another table? There were five of us, including a one-year-old baby and seniors. Didn't they consider the inconvenience moving tables would cause us? I felt a significant double standard here. Thirdly, when we moved tables, only that manager-like male staff member helped us. Not a single other staff member came to assist. My mom was holding the baby and still had to carry her own bag to the new table. Only one staff member helped carry two plates. My sister had to carry her own plates with both hands. Since there were many dishes on the table, we had to move them ourselves. Midway, a male staff member in a short-sleeved shirt walked towards our table. I thought he was coming to help us move, but to my surprise, he was actually there to clean the table. Seeing that we hadn't finished moving, he turned and walked away. After a while, the original male staff member who asked us to move saw that we hadn't finished and finally came to help us move the remaining dishes. Honestly, the team cooperation in this restaurant felt very poor. I have never seen such terrible service in a five-star hotel. Finally, I want to point out that from the moment we were asked to move until we finished moving, no one came to apologize to us. The blame was on the incorrect table assignment. To be honest, we paid to go on vacation, booked a hotel room, breakfast, and dinner, and our family wanted to relax and enjoy ourselves. Little did we know, this one dinner ruined the entire stay. It was my first time being forced to move from a table at a five-star hotel with other guests standing around, and it was truly an unforgettable experience.🤣 Absolutely a bad review. Even days after checking out, I still can't forget this terrible experience, so I had to write a review!

The management is very accommodating, and the air quality is excellent. The service attitude is lovely. In the evenings, after dinner, you can take a pleasant stroll around the hotel, which is very relaxing. It's an ideal environment for both leisure travel and business trips.

Facilities: Very complete, everything is available Hygiene: Very clean, no dirt was found Environment: The location is very good. Huiyicheng Commercial Street is right next to it. Service: in place

For the price, it’s decent with a simple Chinese style buffet breakfast. Would have been nice if the pool was also opened.

I recently stayed at Jin Tai International hotel and had an absolutely wonderful experience from start to finish. The staff were incredibly welcoming and went above and beyond to ensure our stay was comfortable. From the moment we walked in, we were greeted with warm smiles and a seamless check-in process. The room was spotless, spacious, and beautifully designed. The bed was incredibly comfortable, and the amenities provided were top-notch. The hotel’s location was perfect, making it easy to explore the area. The on-site dining options were excellent, with a wide variety of delicious dishes to choose from. What truly stood out was the exceptional service. Every staff member we interacted with was friendly, professional, and attentive. Special thanks stuff for making our stay extra special. I can’t recommend Jin Tai International hotel enough and will definitely be returning on my next visit. Thank you for such a memorable experience!