Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 28, 2026|Yizhi | Family Suite · Xiaodu Sleep Aid · Quiet and Comfortable
Guest UserMy stay at Ibis Hotel was a really good experience. The location is excellent, with the subway station and shopping center just a stone's throw away. The room was bright and clean, with a comfortable layout. The staff were friendly and the service was attentive and thorough. The breakfast had a homely taste and the ingredients were fresh. The hotel environment was quiet, so my rest wasn't disturbed. It's really suitable for a short trip or a shopping stopover. Considering all aspects, it's highly recommended.
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Price per night from:MXN904
Posted on Jul 14, 2026
Guest UserI spent a long time choosing before coming, and I definitely picked the right hotel. The hardware facilities are great, the location is good, and overall it's very nice. Especially the aunt steaming buns at breakfast – she was quietly making them one by one. It's rare these days to find places still doing things fresh instead of using pre-made stuff. However, there were some issues. When checking in, I asked the front desk about the room upgrade mentioned during booking. The front desk staff confidently said I had been upgraded and that the room assigned was already an upgraded one. But after checking my room details, she then said this was already the best room and any further upgrade would have to be to a suite, which was unavailable due to high demand. I didn't say anything at the time. After checking in, when I grabbed the slippers, I found a large foreign object with curly hair on them. Later that evening, the drain clogged shortly after I started showering. I reported it to the hotel again, and thankfully, the maintenance technician handled it promptly. This is a very rare occurrence. I brought these issues to the hotel's attention, and they later offered to upgrade my room, but I declined. I felt quite uncomfortable, as if I was deliberately causing trouble. In fact, when I went swimming that evening, I noticed the occupancy rate wasn't high at all, and even at 9 am the next day, there weren't many people at breakfast, which indicates the hotel had available rooms. If you can't offer an upgrade, then don't advertise it. Advertising something you can't deliver completely ruins the user experience. The next day, I saw holes and dark spots on the bedding, which I photographed. Since it was only for two nights, I didn't bring it up again. When leaving, because I had a lot of things, I asked the hotel for two shopping bags. To my shock, they gave me several laundry bags and said they were out of shopping bags. This is an issue even budget hotels wouldn't have! ”You're telling me you don't have any in stock?!” As my child and I were loading a lot of luggage into the taxi, there was only one staff member in a white shirt at the hotel entrance, who just watched us the entire time without offering any help or saying a word. It felt quite cold. How should I put this? I think it's a good hotel, and perhaps my expectations were a bit high. Still, I would stay here again next time, and I hope it will be even better then.
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Price per night from:MXN1,659
Posted on Apr 19, 2026|Deluxe Queen Room
Winnie YowI stayed 2 nights in this hotel for Canton Fair Exhibition. Hotel provided free shuttle bus to Canton fair. Hotel also provided welcome drinks and some dessert , fruits when we came back from exhibition hall. I felt very warm and sweet. I had my dinner at 5th floor Restaurant Long Fa Xuan , which very convenient for us who felt lazy and tired to take DIDi out for dinner . Overall okay to stay and hotel fulfill my request (arrange non smoking room). Thanks a lot for everything and I will recommend this hotel for business trip especially Canton Fair. Thank you🙏🏻
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Price per night from:MXN954
Posted on Aug 9, 2026|Pearl River View Room With One King Bed
QingqingyixiaoyaoAn experience that exceeded our expectations! As soon as we arrived at the hotel entrance, a doorman greeted us, opened the car door, took our luggage, and escorted us all the way to the hotel elevator.
When we checked in, the front desk lady was very kind. We originally booked a river view room, which doesn't have a view of Canton Tower, but she told us that since we were staying for three nights, she upgraded us to a tower view room. We were so pleasantly surprised! The next day was my child's birthday, and she said they would send a cake to our room. She also thoughtfully asked about our travel plans, mentioning that we could contact them anytime for any needs and that they could even provide travel tips. The staff's service attitude was truly heartwarming and considerate! 💖
Although the hotel has been open for over a decade, it's very well-maintained. The overall style is understated luxury, without excessive or gaudy decorations; it's simple and clean. I was particularly impressed by the dark green room doors with their smooth, rich finish and excellent texture. The floor-to-ceiling windows in the guest room offer expansive views, overlooking the entire Canton Tower. The marble bathroom and soft, skin-friendly bedding – you can tell from many small details that the materials used are exquisite and carefully selected.
For the birthday, we booked the Prime Steakhouse on the 100th floor. The table was sprinkled with rose petals, and there was even a 'Happy Birthday' letter sign, making it feel very ceremonial. The restaurant also gave us a red velvet cake, and when we left, they gave us shell-shaped cakes. Back in our room, there was yet another red velvet cake from the hotel! Haha, they are truly thoughtful... A big thank you again to the hotel for their thoughtful and meticulous service, which gave us an unforgettable birthday trip! 💐
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Price per night from:MXN5,286
Posted on Jul 9, 2026
Guest User
This is my second time staying at this hotel, and I'm still very satisfied and really like it. As soon as you enter the hotel, the air conditioning is a comfortable blast of cold air, and it smells great. There are many amenities available on the first floor. The front desk service was excellent; they even upgraded my room. The projector in the room was very clear, and everything was clean. As someone with sensitivities, I found the bedding very comfortable, and they clearly put a lot of thought into the pillows! I will definitely consider staying here again next time!
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Price per night from:MXN556
Posted on Jul 15, 2026
Guest UserThe overall decor is simple yet luxurious, elegant and grand without being over-the-top. The soothing scent in the lobby and at the front desk immediately made me feel relaxed upon entering. The bedding in the guest room was soft and comfortable against the skin. Check-in and check-out at the front desk were quick, and the staff member, housekeeper Season, was polite and professional, responding promptly to any requests. Overall, the stay experience was quite good.
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Price per night from:MXN2,502
Posted on Jul 31, 2026|2 Double Standard River View
Jenny_silyChoosing this hotel on the island with my friend was absolutely the right decision! The hotel grounds are incredibly spacious, so it never felt crowded or noisy; the atmosphere was wonderfully relaxing. Our room was exceptionally large with a great layout, plenty of space for our luggage and belongings without feeling cramped.
The hotel facilities are comprehensive and meticulously maintained. The outdoor pool was a particular highlight – a perfect, healing treat after a day of exploring. The island itself is remarkably quiet, a peaceful escape from city bustle, and stepping out onto the balcony offered stunning natural views, with lush trees and the ocean stretching out before us. Overall, the experience was fantastic. It’s ideal for unwinding and relaxing, or for leisurely strolls with friends. I'd definitely want to stay here again on my next visit.
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Price per night from:MXN1,296
Posted on Aug 10, 2026|Superior Room
Guest UserWhen I checked in, Pete, the concierge, was incredibly enthusiastic and attentive. He asked about my travel experiences, recommended some great local restaurants in Guangzhou, and even reminded me to protect myself from the heat and sun, which was very thoughtful. The check-in process was quick, only about five minutes. The only minor disappointment was not receiving a welcome drink, which was a shame, lol. Maybe I was dressed too casually and didn't look like a guest?
Later that night, when I returned from sightseeing and couldn't find my food delivery, the concierges Alex and Mona (the duty manager), along with Cathy at the front desk, were all very proactive in helping me resolve the issue (the three of you, you know what I mean?). I truly felt like they were wholeheartedly dedicated to assisting me, communicating with patience and a smile throughout. Even when I couldn't sleep later and went down to chat, they were warm and engaging, which made me very happy.
When I checked out, my favorite Pete was there again to help with my luggage. He was very meticulous, reminding me to make sure I had everything and asking if I needed a taxi. My entire stay was smooth and pleasant; the Front Office team is excellent. Next time, remember to offer me a welcome drink!
Also, it's rare for me to leave a review, but to Lance, Will, Jason, Pete, Collen Jie, Judy, Ares, Ivy, and of course Harthhy – I wish you all smooth sailing, safety, and happiness every day.
Finally, I wish the concierge department all the best and continued success in their work.
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Price per night from:MXN3,851
Posted on Jul 22, 2026|Mountain-View Hot Spring Twin Room (Private Tub) (Main Building)
Guest UserWe were celebrating my child's birthday here, and when I informed the hotel, the staff were incredibly enthusiastic and decorated the room for the little one. I really appreciate that. They mentioned we could claim a complimentary birthday cake with my child's ID, but only if the birthdate on the ID matched the current date. Since my child's birthday is celebrated according to the ***** calendar, it naturally didn't match. I feel like this policy could be a bit more flexible. Luckily, I happened to run into a delivery person bringing a cake to the hotel lobby, and I was able to order one from him right away. It arrived in about an hour. Overall, everything was excellent, and the environment was lovely.
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Price per night from:MXN2,968
Posted on Aug 7, 2026|Majestic Double Bed Room
Guest UserThe W Hotel Guangzhou was an amazing experience! It's right in the heart of Zhujiang New Town, with a super trendy and avant-garde design that creates a fantastic atmosphere – perfect for photos. The room was spacious and clean, the bedding was soft and comfortable, and the floor-to-ceiling windows offered stunning city night views. The staff were warm and attentive; Candy handled check-in efficiently, and April provided thoughtful and meticulous service. The high-altitude pool was a unique feature, and the facilities were comprehensive. It's conveniently located for travel and shopping, making it an excellent choice for a holiday visit to Guangzhou. I'll definitely be back!
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Price per night from:MXN2,555