267/1000
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Longmen Nankunju Hot Spring Resort is located in Shajing, Longmen, Huizhou, about 800 meters away from the Guanghe Expressway exit< The hotel rooms are equipped with independent soaking pools, spacious and comfortable, exquisite tea sets, and family themed rooms, providing a comfortable sleeping environment for you and your family to enjoy private hot springs< Hot spring villas are mainly designed with private hot spring entrance as the element, with 4-5 independent soaking pools per household to meet the leisure and vacation needs of multiple families. The creative sunken outdoor private soaking pool ensures privacy, landscape, and ventilation< The hotel's unique radon containing fluorosoda weak alkaline hot springs contain various beneficial mineral elements for the human body. Private hot springs, outdoor small pools, saunas, infinity pools, etc. provide you with a variety of amusement experiences< At the same time, the hotel also features high-end luxury conference venues and a combination of Chinese and Western restaurants.
"The private hot spring pool in the first room overflowed from the floor drain outside. We were moved to a second room, where the curtains were broken, and since it was on the ground floor facing the public swimming pool, people could easily look in. At this point, they claimed they had no other rooms available and gave me a third room, which was ten square meters smaller than what I originally booked. They argued for a long time and were reluctant to refund the price difference. The process for getting a refund was also very unclear. Their staff were extremely inexperienced. It took them all evening to process a 50 RMB refund. When we moved to the second room, the staff helped us with our luggage, but when we moved to the third room, the staff just handed us the key card and left without any assistance. After three or four hours of hassle, all they offered was a 50 RMB compensation for financial loss and a smaller room, with no other apologies or compensation. The breakfast selection was very limited, the restaurant was tiny, packed with people, and the aisles were crowded, making it impossible to find a seat. Staff also didn't proactively set up cutlery on newly vacated tables; guests had to get it themselves. I will definitely not be returning."