When you stay at Les Chalets du Mont d’Arbois & Spa in Megeve, you'll be next to a golf course, just steps from Megeve Ski Resort and 7 minutes by foot from Mont d'Arbois Golf Club. This family-friendly hotel is 0.4 mi (0.6 km) from Mont d'Arbois Gondola and 2.8 mi (4.5 km) from Petit Rochebrune Ski Lift.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day on the slopes, you can enjoy recreational amenities such as outdoor tennis courts and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride on the complimentary shuttle, which operates within 200 meters.
Enjoy French cuisine at Heritage, a fine-dining restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Megeve? This hotel has 538 square feet (50 square meters) of space consisting of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Make yourself at home in one of the 40 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
"It is embarrassing for this hotel to call itself a five star.
We contacted the hotel several weeks before our stay to arrange multiple experiences and restaurant reservations through their concierge service. We were clearly assured that everything would be handled. Upon arrival, we discovered that absolutely nothing had been booked. As a result, the experiences we had carefully planned well in advance were fully sold out. An entire purpose of our trip was ruined due to their complete lack of follow-through.
The staff appear friendly, but they come across as extremely young, untrained, and unprofessional. The overall impression is gap-year teenagers running the place rather than competent hospitality professionals. For a weekend stay costing around €7,000, this level of immaturity and incompetence is frankly unacceptable.
The restaurant experience was equally disappointing. Waiting a full hour for two soft-boiled eggs is absurd in any establishment — let alone one positioning itself as high-end. When the eggs finally arrived, they had forgotten a teaspoon, which then required another 30-minute wait. The service felt chaotic, careless, and completely lacking in basic standards.
Communication in English was also deeply frustrating. When staff did not understand what was being said, instead of asking for clarification, they simply nodded and said “yes, of course,” only to disappear. There was no confidence that requests were understood, let alone executed.
Overall, this was a shockingly poor experience for the price paid. The hotel markets itself at a premium level, but the service and professionalism were nowhere near that standard. It was not just disappointing but embarrassing."