Spa Hotels in Portimao

"We arrived on Monday the 11th at 3:10 p.m. We went to reception to check in. According to their website, we could access our rooms after 3:00 p.m. After waiting two hours for the keys, according to them because the pillows hadn't arrived... we checked into our room and decided to stay that afternoon by the pool. There were only 30 sun loungers around the pool for more than 60 people, forcing us to lie on the grass. The breakfast buffet was poor... repetitive every day. The Serrano ham was the same one that was left over every day; today it was green (unappetizing). The room was average, the amenities were nonexistent... just a box of tissues and a shower cap... we know there were more because our friend had cotton swabs and shoe polish. Not even a toothbrush. At 5:00 PM, the room still isn't cleaned... we ask for it to be cleaned, and it takes them over an hour to come and clean it. For a fairly average 5-star hotel... I expected more after paying €700 for 5 nights."

"Experience started badly at check-in when they refused to add my wife to the booking as Trip.com’s mobile  “deal” was for one guest in room.  Snarky reception person rude and borderline hostile - this was our third stay at this property and as in the past, we felt a subtle bias against us as non-Portuguese.  The Front Desk Manager got involved and he refused to comp. me my wife’s addition to our room and said we had to pay euros 40 for her two day’s breakfasts.  He appeared unkempt with s dirty shirt and was unshaven .  His attitude was aggressive and disrespectful in the extreme.  We asked to be relocated to a higher floor from the 2nd floor and he informed me that there were no sea view rooms on upper floors.  This was patently a lie as the initial receptionist told me that the hotel was not fully booked. While I was in discussions with the front desk receptionist, a hotel guest came up and complained that her room was bery hot.  She was told by the same snarky receptionist that the aircon was off due to a system changeover and she should open her balcony door! When I asked the same question later on to another receptionist, he said that they could give me a fan.  She was and English lady and when a Portuguese guest arrived to check/in, that dame clerk was all over him with handshakes all around.  Other staff around the property didn’t seem overly friendly to guests as well. It is unforgivable for any hotel, let alone a supposed 5 star property, not to have its HVAC system operable and even worse, not to advise guests of the issue. Our room was spacious, if a little warm, but showed the ravages of time with chipped furniture and surfaces.  Also, not too impressed by the powdered coffee presented in the room, or a euros 3 charged for a bucket of ice. I cannot recommend this property for a stay in Portimao and there are a few other more undated hotels nearby."

"Apartamento amplio y muy limpio(con falta de mantenimiento, mango de la puerta suelto, columna de la terraza en mal estado y agua en el lavabo no bajaba), ubicación tranquila por la noche, necesario tener coche ya que está a unos 20km de Portimao, parking gratis delante del alojamiento, negativo: piscina del apartamento en muy mal estado completamente descuidado (losetas sueltas, madera suelta, falta de limpieza), lo bueno se puede usar la piscina del hotel (hay que caminar un fisco)."

"It's a great place to take a morning walk or a leisurely walk or jog in front of a beautiful beach. The spa is divided into time slots and requires a fee."

"I wanted to thank you for the upgrade we had, we went to a suite and didn't know . I was sorry that the air conditioning was not working very well. The care of the very weak. I made a question: how the buffet level of dinner worked, they didn't know, but I loved the rest."

"Gostei"

"Hôtel sympathique avec une belle decoration sauf la chambre vieillotte"

"Clean and modern building. This apartment has a great lobby and the staff are friendly and welcoming. The units are also extremely clean and have a lot of closet space. The beach, restaurants and shopping center were all within a 10 minute walk from our apartment. I highly recommend it. Just remember you don’t have the view of the ocean, but as I said the water is just around the corner from the building."

"Beautiful hotel with amazing staff. We only had one night here so didn't get to appreciate the surroundings and facilities. Amazing staff at reception on arrival and at breakfast (such a wonderful lady who helped us with all our orders) Lovely, clean, and fresh room. **The only issue I have is the shower, its fine with the blind down and lights off but if you wasnt with a partner, it could be quite embarrassing Will visit again"

"It is the best place to stay I have ever stayed in with many amenities. Recommend here. If you come to Portugal again, you will definitely stay here again."