Pullman Hotels in Suzhou

We took the elderly on a short trip and booked a suite for easy care. The front desk girl Lisa saw that we three adults had extra beds and gave us a breakfast voucher. The entire hotel front desk and buffet waiters were all friendly and provided good service. It was a very happy experience.

The Pullman Suzhou Zhonghui is a solid choice for business travelers. The cleanliness, location, service, and amenities were all good, providing a pleasant and comfortable experience. The staff was professional and attentive, ensuring smooth check-ins and addressing any queries promptly. The location is convenient for business purposes, and the facilities are well-maintained. While everything met expectations, there’s still room for minor improvements to make the stay exceptional. Overall, a reliable and comfortable option for business stays.

Great all round stay as expected of a brand name hotel. The hotel has its own compound and restaurants which are great. Rooms are spacious and clean, breakfast was fantastic with lots to choose from. They have some facilities which are closed. Very near Zhouzhuang Water town entrance. Around 7mins via Didi.

Once entering the Hotel the Greeting was excellent from the hotel team. At reception the ladies and gentlemen made us feel totally welcome and were very courteous. Checking in was very efficient and it only took a few minutes to complete the whole process. In the evening we decide to go to the hotel bar to play pool and relax ourselves before the marathon, we were guided to the hotel bar directly by hotel staff that again was extremely polite and helpful, entering the bar the bar tender took our order within a few minutes. again was very polite. The room on the executive floor was to a medium size and very clean. Note: Executive Lounge was not available due to maintenance, this was not an issue and look forward to using the Executive Lounge again. Note: Television could do with updating but would not be a concern for us to stop at the hotel again just a slight comment. Also milk was brought to our room without be asked again showing clearly customer care. Breakfast was presented well and also some variety, restaurant staff were also very helpful. Checkout was also efficient. In a few words Excellent Hospitality from the entire Team, will be coming back and also would have no hesitation in recommending the Hotel to my colleagues and friends.