Located in Surabaya, this apartment is a 1-minute drive from Park Shanghai - Pakuwon City Mall and 6 minutes from Sepuluh November Institute of Technology. This apartment is 2.4 mi (3.8 km) from Galaxy Mall and 3.6 mi (5.8 km) from Sanggar Agung Temple.
Make yourself comfortable in this air-conditioned apartment, featuring a kitchenette with a refrigerator and a stovetop. There's a private balcony. Complimentary wireless internet access is available to keep you connected.
"The location is quite good, in the East Surabaya area, as it's right above Pakuwon City Mall. This makes it convenient to find food (cafes, restaurants, etc.) or any necessities (pharmacies, supermarkets, etc.).
If you don't have your own vehicle, using Grab Car is still quite affordable.
The unit size is good, cleanliness is good, service is good, and facilities are quite good. Complimentary bottled mineral water is also provided.
Yesterday, I booked two rooms, but they ended up being on two different floors.
The slightly inconvenient part was that to meet up between rooms, we had to go down to the lobby because the access cards only work for the registered floor (only one card per room is provided).
Next time, if I come again, I hope to get units on the same floor.
Just as input, sending a WhatsApp message to the rental unit's customer care always showed a single checkmark for a long time (15-20 minutes) before showing two checkmarks, even though it was already within working hours (10:00 AM - 10:00 PM).
I don't know what the issue was, but perhaps it could be improved in the future.
A note for fellow travelers: regarding room cleanliness during your stay, don't forget to dispose of the trash in the unit (self-service), as trash bags are provided.
Overall, everything was quite good."