Pullman properties in Sydney

The room isn't big, and neither is the lobby. I booked this last minute for a layover, mistakenly thinking the hotel was inside the terminal, which was my own error, so I can't blame the hotel. The airport shuttle service was not cheap, and surprisingly, it was outsourced rather than using the hotel's own vehicles to go directly to the airport. It even made detours to pick up guests from other hotels before heading to the airport, which was a first for me.

The hotel is an established five-star property with an excellent location, and the front desk staff were very friendly. However, the elevators were a major issue. One of the three was out of service for maintenance, and the remaining two were incredibly slow, especially during the day. Waiting for an elevator often took around 15 minutes, which is a significant waste of valuable time. For this reason, I cannot recommend it.

Great accomodation, great vibe and the staff were very professional and had great knowledge of the area. The check in was very quick during peak time and the valet service was efficient. The room we got had great views and was very clean. Comfortable mattress.

Lovely stay in Pullman, we stayed to be close to the blue mountains. The gym had good equipment options, staff were friendly and the room was quiet and clean. Loved the free parking as well. We’d stay here again if we had a need to be in western Sydney.

Pros: - My flight arrived early, and the front desk was very considerate and let me check in early. - The room was large, with a kitchen and washer-dryer. - The location was great, with a nice view, just a stone's throw from Circular Quay and the Opera House. Cons: - The air conditioner in the room was broken, making it a bit chilly at night. Two repairs failed to fix it, so I didn't want to bother with it and asked them to come back the next day. I even left a note, but it still wasn't fixed. It rained a lot in Sydney during my stay, so the mornings were still quite cold. - The bathroom sink drain was clogged and water was stagnant. - The washing machine drain had a slightly foul smell. - Breakfast was a la carte, not buffet style.