Centurion properties in Tokyo

Centurion Hotel Ueno was a complete disappointment, falling short of basic hospitality standards. The deception started right at check-in: the room was explicitly advertised and booked as a ”Casual Double Bed,” but what we actually received was a cramped single bed. This blatant misrepresentation immediately compromised the comfort of our stay. The lack of care extended into the bathroom, which was a major letdown. The sink and shower area were marred by very bad, visible marks that made the entire space feel neglected and unhygienic. For a hotel that positions itself in a convenient location like Ueno, the absolute disregard for accurate room descriptions and rigorous housekeeping is unacceptable.

The room is big, and we can put down three big and three small suitcases for our family of three, and there is still space. The location is good, and it is close to Shibuya, Shinjuku, Omotesando, or Ginza, which is why we chose this hotel. There are many restaurants downstairs, and there is an automatic orange juice machine on the right hand side of the door, 350 yen a cup. You can pay with Alipay QR code or cash. The first thing I do every morning when I get up is to buy orange juice.

The Location is excellent. Just a few minutes walk to train station and from there can go to many other line station. Many shops around the area. 7-11 is just next to the hotel. Staff at the reception are friendly and approachable ( Ms Liliya, Ms Chen and Mr Aun and other staff that I didn't get name). The triple cabin room are just nice for 3 paxs and 3 lugguages and I willl return again.

I advise to stop, especially for couples without children. The location is in the center, a little far from the metro station, but there are a lot of restaurants and cafes.

Room was clean, little bit smaller for European standards, but manageable. Air Conditioner and one window to air the room. Good location to start trips for whole Tokyo.

Every time I go to Tokyo, I always stay at this hostel because the location is super close to the station. There are lots of street food options and 7/11s around, plus they have a washing machine, dryer, and best of all, a sauna! 🤩

The location is super convenient; as soon as you step out of the hotel, you're surrounded by all sorts of restaurants and convenience stores. The room itself was very clean and comfortable, well-equipped too. The staff were really friendly and helpful, always ready to answer any questions. Highly recommend this place, I'd definitely come back!

This hotel is conveniently located near Ueno Station. As it's a capsule hotel, there might be some inconveniences, but it's well-maintained. The hot spring is a definite plus.