booked this hotel in your app , reference no is :***********.
the price is NOK 11840.40, However, the hotel changed and charged me NOK 13640.40.
Please help me to follow this case and get refund to me.
The room has a living room that is quite big, the living room has a sofa bed, the dining room kitchen is connected, and the kitchen has a dishwasher, which is quite good.
There is a supermarket seven or eight minutes walk away. It is very convenient to buy things and cook them by yourself.
The only downside is that if the living room wants to sleep, the curtain is not wide enough to block the lights outside, and it is a bit bright at night.
Excellent
48 reviews
4.4/5
Price from
AED 1,416
per night
Check Availability
You Might Like
Hotels With BreakfastHotels With Twin RoomHotels With 1 Double BedHotels With Swimming PoolHotels With Free Cancellation
Clean and hygienic, good service attitude, enthusiastic to call for us, show the way, introduce the attractions. You can store your luggage after check-out, and there is coffee, hot water and small cookies in the lobby for free.
The front desk service was very good. When I arrived at the hotel, there was no room available. The hotel staff told me that I could check in in 2 hours. I could go around first and then check in. I could also rest in the restaurant. They were gentle. This hotel is close to the meeting point of Aurora tour and dog sledding tour, which is very convenient.
The location of the hotel is good, the equipment is good, but the sanitary conditions are a bit poor, the sanitation is not clean, and there are other people's hair on the pillows.
Basic hotel but you have the essentials. It is clean very close to the main street where all the shops are located. The breakfast buffet is very simple but you have a little bit of everything. You always have tea or coffee available in the hall if you feel like it. They also have a parking service in the back, it is fair but it gives you the service, I used it and although it was an ice rink at least you know that your car is ok since parking on the street is mission impossible and everything is pay.
Our best stay for the trip. The room is very big, clean and fully equipped. Good location, walking distance to the ferry terminal and 15 mins by bus to the airport. The bus stop is just the next street of the apartment. Shopping, groceries, eateries are all nearby. Lucky to see the northern light on the first night outside our apartment. Strongly recommend all to stay when you are in Tromso.
With a stay at TotalApartments Storgata City Apartment in Tromsø, you'll be within a 5-minute drive of Tromso Lapland and Andreas Aagaard House. This hotel is 0.2 mi (0.3 km) from Tromso Catholic Church Var Frue Kirke and 0.2 mi (0.4 km) from Skansen.
Make yourself at home in one of the 8 guestrooms. Complimentary wireless internet access is available to keep you connected.
Very Good
14 reviews
4.1/5
Price from
AED 943
per night
Check Availability
See All Hotels in Tromso
What Travelers Said About the Best Hotels in Tromso
See all
Browse these genuine traveler ratings and real guest reviews to find the best Tromso hotels.
4.4/5
Excellent
TTAK SUIWe were amazed by the breakfast of the hotel, which is the best I’ve tried in Europe. And the gym is big and many gym facilities you can use, but it’s few streets away from the hotel. Beside the room is clean and spacious. We love the hotel, and sure will stay again when we visit Tromso again!
GGuest UserAn unpretentious but comfortable hotel in an unbeatable location in central Tromso (the third photo is the view from the hotel window). Highlights include the friendly staff (a shout out here to the ever helpful Petter), tasty and healthy breakfast, and comfortable sitting areas that mean you don't have to hang out in your room.
Given the quality of the hotel it is surprising - and highly annoying - that they don't provide kettles in the room (I even offered to pay a deposit), the more frustrating because some photos on the site show coffee machines: so some rooms do have these facilities. The selection of toiletries is also surprisingly meagre - no shower gel for example, which seems unnecessarily cheapskate. My other gripe is that they need more individual tables in the breakfast room: finding a space at a long table feels reminiscent of youth hostelling...
With these shortcomings noted, the hotel can be recommended and is good value for Tromso.
MMr. Alex2045located in CBD, with all amenities nearby, good aircon, comfortable bed, good sound insulation, except when there is music in some bar.
kick scooters ryde are available everywhere.
Since my last visit 10 ys ago, there has been a lot of positive developments, public transport is good as well as some real estate investment and all that goes with it in the area.
GGuest UserThis hotel is at the waterfront right in the center of town. It offers excellent value! Afternoon tea, buffet dinner, breakfast and free tea/coffee all day are included in the price. There's a sauna on the 5th floor together with a small gym. A jacuzzi is available for a small fee. Bus 42 from the airport stops just behind the hotel so it's less than a min walk to the reception. The staff are friendly. The room is clean and quite spacious. Best value in town! I'll definitely stay here again.
NNev VerGood location near the airport by local bus within 5 min. View of the mountain is very nice. The staffs are helpful. The room is clean and everything is good except there is no amenities, besides body wash, shampoo and conditioner which is pretty enough.
GGuest UserBreakfast was fantastic, good spread good quality. There’s a taxi calling tablet at reception if you require. Otherwise it’s just a short walk down the slope to where the action is. Room’s small but the price can’t be beaten.
SShichengjiThe location is excellent, only a three- to five-minute walk from the event center and one minute from the bus station. The front desk restaurant and room service staff were very friendly and helpful. The room is not too small for this city and the bed is a bit soft. The most commendable thing is that it includes breakfast, dinner and afternoon tea, which are served for a long time. There is basically no need to go out to eat in restaurants. Especially when you come with friends, you can eat in the restaurant at your own pace, saving a lot of time. You know During the peak tourist season, it takes a long time to wait for a seat at an outside restaurant to order a meal. The variety and taste of the food are pretty good. It is a highly recommended hotel.
GGuest User+ Great location
+ Fantastic Breakfast
+ Lovely harbour view and while it was down to luck, we enjoyed the northern lights from the comforts of our room.
- Restaurant was really busy. No system in the morning and the staff hanging around are mostly there to clean up the used dishes. There should be a queue system when the restaurant is full. Additionally, night time service seems to be overwhelmed with tour (cruise?) group and conference guests, which is understandable especially if you don’t have a reservation. But staffers should inform diners if it would take more than an hour to serve the food.
- Reception not always the friendliest, though they do try to be helpful.
生生け花・Hotel highlights
There are two bus stops within a 3-minute walk.
It takes 7 minutes by bus to get to the center of Tromso, and 20 minutes by foot.
・Facilities
There is a kitchen, laundry room, shared toilet and shower.
・Room introduction
I stayed in a single room.
There were no particular problems with the room.
There are no toilets or showers as they are shared facilities.
Wi-Fi is available
・Services
The hotel will send you a message to guide you through check-in, so follow that.
You can contact them via message if you want to add an option or ask any questions.
You can book aurora tours and other tours from this hotel, and participate in tours at a discounted price.
There is a shuttle service from the hotel to the airport.
Meals are provided (room service).
Rental car service is available.
There are lots of cats!
Thoughts on the stay
The floors were generally clean, as you had to change from shoes to slippers at the entrance.
The cats in the hotel were also cute.
The hotel itself was nice and I would like to stay again next time.
One thing that was puzzling was that I never met the receptionist and didn't know where the reception was, so I was confused about that.
OONG JesslynI didn’t read my email. They sent an email after 8pm informing us our key details as we check in at 11:15pm. Everything is so good, key pick up, drive to room and park beside our cabin. U can view stars from the room ceiling window. There’s a balcony with table and chairs, view of snowy mountains, damn beautiful. We drove out at night away 20mins from cabin and found our fist northern lights at 1:20am super excited!!! This lodge is fantastic we will back to stay if we come back to Tromso.
The average price for hotels in Tromso is AED 923 on weekdays, and AED 939 on weekends (Friday-Saturday).
What are the best hotel deals in Tromso?
Find the best hotel deals and promotions on Trip.com, available year-round for both first-time and loyal users. Please check the promotions page to see what promotions are available now on Trip.com.
Which hotels in Tromso offer airport shuttle services?