Sofitel properties in Xi'an

This hotel is absolutely worth a special mention! First off, the location is excellent, with convenient transport links. The accompanying garden is truly unique in Xi'an. The public areas are grand and spacious, and even though it's not a tall building, it has four elevators. Our room itself was fantastic – great size, layout, natural light, and a lovely view, truly feeling like a suite. But the most outstanding highlight is their service. From the doormen and front desk to housekeeping, everyone was incredibly polite and helpful. Any request we had was addressed immediately. We had arranged for a twin bed setup beforehand, and it was all ready when we arrived, which was very thoughtful! Specifically, on our last day, our museum plans changed, and we couldn't get back to the hotel in time for checkout. We spoke to the front desk, and they graciously extended our checkout time on two separate occasions. As an extra touch, the hotel breakfast offers small bowls of *paomo* (a local specialty), which was a nice little bonus.