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Latest Reviews for Shanghai Hotels

Mercure Shanghai Yu Garden On the Bund

Mercure Shanghai Yu Garden On the Bund

4.8/54885 Reviews
Yu Garden Area
Summary: never again ++ free bottled water at reception (heated water) + location (easy Didi access, close to sights) + bed quality + cleanliness (was cleaned every day) + friendless at reception + storage possibilities - breakfast room was too loud, too many people, so I had breakfast next door at McDonald's... - English at reception desk (6 encounters, while 3 had to use their phone for translations) - shower water pressure on 6th floor quite low - room was quite dark, as the window opened to an inner courtyard the size of a bathroom. Light came in through a skylight - room setup was quite unusual, as you walk through the bathroom to reach the bedroom - - thin walls!! Could hear frequent spitting, water running, conversations, kids playing and moaning... nothing child appropriate). All 4 nights! - - animal welfare (2 birds sitting in a too small cage hanging in the entrance area, one bird already acting apathetic from stress, constant light, no space; I truly did not expect this from an international hotel chain. Could have cried upon seeing the birds)
Novotel Shanghai Pudong Chuansha

Novotel Shanghai Pudong Chuansha

4.7/56277 Reviews
Shanghai Disney Resort
Summarize in short : they should keep this place only for Chinese speaker, not recommend for traveller with other languages. Base from my true experiences, I booked here the night before traveling to Shanghai. Once I check out from hotel in Guangzhou, front desk lady help me called reception at Shanghai Novotel Hotel Chuansha to ask if they can pick me and my partner at Pudong Airport as they advertised for a complimentary shuttle bus. The lady at Novotel cannot speak English so I passed to the front desk lady in Guangzhou and got to know that I have to book a shuttle bus a day ahead. I accepted this because I read info, just have hope if they could help customer with this, anyway I flew to Shanghai and went hotel by myself. On the way to Shanghai, I still have hope that receptionist at NOVOTEL will be able to speak English. When I arrived there, I met 3 receptionists and NONE OF THEM CAN SPEAK ENGLISH. We had a tough time to communicate. I have my own language and English, also broken Chinese but we still not understand each other. I had to call a friend of mine in Taiwan to speak Chinese to them. Again, I wanted to book a shuttle bus to Disney land for the next day and they ask me to have a Wechat app to see a detail and communicate. Since I do not have China mainland mobile number so I cannot make a Wechat work on my phone. My ********* friend still help me out with this. At that time, another lady came, seem like she work for shuttle bus thing. I do understand that Chinese tone of voice always loud but I cannot see mercy on her face. She consisted that we still need a Wechat. One lady there said, I have to take a taxi without Wechat even though the hotel provided us a free shuttle bus to Disneyland. At this point I a little upset as there is no choice that they can call or set me a time for my travel, _ucking asked me to take a taxi. I do not mind to pay for taxi but we have never been here so we worry about other unexpected factor could happen. Further more, I went there on my girlfriend birthday to celebrate her birthday. I decided to take it here a last minute and I asked if they could have a card written Happy Birthday to her. Only I know is ”NO CARD, NO CARD!!!! bad service mind ever, disappointed and felt give up with Novotel Yes, I picked NOVOTEL because I really hope they provided international services. I was a member of ACCOR PLUS and experienced such good services but since I experienced here, I am a failure. I actually have 2 more nights in Shanghai after 2nights here. I was thinking to move out all the time because me and my partner felt suffocate with a service. I do not talk to them anymore as it is useless T___T I even tried with my broken Chinese but I cannot feel that they put an effort to serve their guesses. No bellboy, air-conditioning at public area is pretty warm. To be honest, the place is good, bed is comfy and we tired from playing things in Disney land park so I extended to book for one more night then I do not need to rush for checking out. I went reception floor, this time a girl with glasses, seem kind and she is fluent in English help me check in for my last night here :) Whole time staying here I kept my mouse shut because don't want to feel unpleasant anymore and I feel like the robot that delivery food downstairs is working better than human lol. Eventually, I did tried until I can log into Wechat to found that the text were written in Chinese only. I still can travel with a hotel shuttle bus even I do not read thing on Wechat (我看不懂) 😔 I definitely won't be back here even things are good. Hotel is providing everything we needed which is good but they should hire people who able to speak English or people who able to use translate on google and else to communicate as they open for the whole world guess. Not only Chinese on earth but also another language exists. Last thing, key of hospitality is ”SERVICE MIND”
Shanghai Mia Hotel (Shaanxi South Road)

Shanghai Mia Hotel (Shaanxi South Road)

4.8/52918 Reviews
Hengshan Road Area
I had a generally good stay at Mia Hotel. Good service and staff. If you have chance to stay and your sleep is very light don’t get a room close to the elevator – the aisle is very narrow and you can hear easily people chatting when they get in and off. The place overall is a nice, the neighbour is great and you can’t find probably such a place like this one in the area.
Elegant Hotel Shanghai Bund

Elegant Hotel Shanghai Bund

4.5/56059 Reviews
The North Bund Area
First of all 5 stars to Peng Ho (何鹏) service, very helpful and proactive, helped with us during check in and when leaving the hotel with 🧳 and getting our ride to the airport. Also 5 stars for another lady helped with our check in, she let me viewed a few rooms as I wasn't exactly sure about my stay, she prepared a welcome fruit platter for us. The hotel is quite wore off, l9bby seemed ok, but once in elevator, corridors all appeared wore off and not clean, then the room arranged for us is full of smell, moldy and smokes, the room we settled is not as smelly, but still found stains, dirt etc in the room, I have especially requested a well cleaned and dusted room before check in due to allergies. Since t was our last stop of a 2+ weeks vacation plus it's only one night so we didn't move, if it is at the beginning or staying longer, I would've moved hoteldue to the first impression of elevator /corridor and room,I was tired that didn't even take picture of the room, our room was facing some old neighborhood, no scenery at all, plus it's noisy in the morning around 6, noises from heavy machinery. But location is quite convenient, walking distance to the Bund, took us about 20 minutes walk to reach the starting point of the Bund.
JI Hotel (Shanghai The Bund Jiujiang Road)

JI Hotel (Shanghai The Bund Jiujiang Road)

4.6/54382 Reviews
The Bund Area
Great location with this price! clean and cozy to stay! (แนะนำเลย ใกล้รฟฟ ใกล้the bund แบบเดินได้ ห้องไม่เล๋ก แต่ก็ไม่ใหญ่ อยู่สบายๆ)
Radisson Blu Hotel Shanghai New World

Radisson Blu Hotel Shanghai New World

4.6/54490 Reviews
People's Square Area
Our family had stayed 2 rooms for 3 nights on the 27-30, Dec 2024. Our stay were memorable and amazing. The rooms were so clean with very nice view, the breakfast line were delicious and has many variety of food both western and Chinese. The staffs were the most impressive, they could speak very good english and very friendly. The duty manager is very helpful too. I forgot the souvenir which was the Chinese embroidered traditional fan and just realized when I got back home, the duty manager was very enthusiastic and putting a lot of efforts in getting the forgot item back to me. Thank you so much, I’m really impressed and highly appreciated your hard work and kindness.
DoubleTree by Hilton Shanghai Hongqiao

DoubleTree by Hilton Shanghai Hongqiao

4.8/51812 Reviews
Hongqiao Airport/National Exhibition and Convention Center
After experiencing the luxurious service and comfortable facilities of Senz Hotel, I can't help but give high praise to this hotel and their management team, as well as Yiko of the front desk. Senz Hotel, from the moment you step into the lobby, you will feel at home. The lobby is modern and culturally rich, spacious and elegant, and the staff is very warm and thoughtful, and their professional and meticulous service attitude makes people admire. The accommodation environment here is spacious and quiet, which makes people completely relax and feel rare comfort and tranquility. However, what impressed me most was the management team of Senz. They won our respect with excellent management and professional service. From the overall operation of the hotel to the details, whether it is room service, catering service or other needs, they can get a quick and satisfactory response. This efficient and energetic team ensured that every need of ours was met, bringing us an excellent accommodation experience. Next is Estilo Restaurant. The food here is simply amazing! From the diversity and characteristics of the menu to the chef's superb cooking skills, to the delicious dishes, everything is amazing. Moreover, their service is first-rate, from pre-meal preparation to post-meal finishing, every link is well organized and meticulous. Whether it is a gathering with friends or a business banquet, Estilo Restaurant is an ideal choice. Special thanks to Mr. Noel and Charles for their hospitality. As for Ivy at the Spa, her professional skills and friendly service are unforgettable. Her massage techniques are skillful and in place, which makes me feel extremely relaxed and relieved after a busy work. Ivy is extremely sensitive to the needs of each guest and can accurately provide the most appropriate SPA services. Her professional knowledge and enthusiastic service made my experience in the Spa reach the extreme. Overall, Senz Hotel, Estilo Restaurant and the Spa have provided us with excellent service and experience. Whether it is the facilities, services or the professionalism of the management team, I am deeply satisfied. I highly recommend Senz Hotel and Estilo Restaurant to all friends who are looking for high-quality services and food, and I would also like to thank Ivy for the meticulous SPA service she provided us. I look forward to visiting Senz Hotel and Estilo Restaurant again to experience their excellent service and food again.
Boyue Hotel Shanghai Air China Hongqiao Airport

Boyue Hotel Shanghai Air China Hongqiao Airport

4.7/59147 Reviews
Hongqiao Airport/National Exhibition and Convention Center
Location is a very good option for those who don't want to bother travelling early or late at night to the airport. The main issue for international travellers in China and at this hotel is that they do require Chinese mobile phone numbers only to get connected to wifi - sad, very sad. Well, as we should be leaving in the morning and check-ined late we didn't want to bother much about this wifi setup issue with reception. The view is great in the morning, at least from the 702 room. The fridge was full with what you see down below.
Hyatt On The Bund Shanghai

Hyatt On The Bund Shanghai

4.5/51437 Reviews
The Bund Area
It was a really good experience. Starting from the location just in front of the bund in the north side where you can enjoy a perfect view without too many people. The view from the window was amazing and also the breakfast. All the staff was very kind and speak good English. I will totally recommend this hotel to anyone who wants to have a great experience in Shanghai.
Shanghai People's Square Nanjing East Road Pedestrian Street Treasury Hotel

Shanghai People's Square Nanjing East Road Pedestrian Street Treasury Hotel

4.7/52244 Reviews
People's Square Area
Luis was very helpful and accommodating to my family. The hotel was very clean and beautiful, the space in the room is extremely spacious. Toilets were very clean and has everything we need. Would 100% recommend to stay, affordable as well and near to the city where there's alot of shopping (near nanjing road). Thank you Treasury hotel.

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Property Information for Tourists

Total Properties11,738
Number of Reviews 4,261,216
Average Price(Weekday Night)AED 300
Average Price(Weekend Night)AED 313