Our third stay at The Feversham Arms Hotel. We were allocated a pool suite which was excellent. Apparently the hotel is up for sale, the administrators have been brought in. Hopefully the new owners will be found and after a few tweaks here and there the hotel will be five stars.
Nice hotel room with a nice view. Only downside was the parking space was quite small. Finding parking was difficult. Overall, I enjoyed my stay very much.
We thoroughly enjoyed our two night stay at White Horse Farm and will definitely be returning. The special offers they often have on are fantastic value for money, but we enjoyed our stay that much that we feel it is definitely worth booking even if there isn't a special offer on. The whole experience was faultless and was made even more special by Jacek whose hospitality seemed effortless and so genuine, he bent over backwards to ensure we were enjoying our time whilst continually serving us with a fantastic well priced gin menu. The room we were in was at the front which gave us fantastic views of the moors, the room itself was clean,modern and cozy. The food in the restaurant was of a high quality and the service very good. Breakfast in the morning was also excellent with a plentiful choice of options. All in all a beautiful period property with a cozy, warm and welcoming atmosphere fantastic for all occasions.
The hotel's location is quite convenient, about a ten-minute walk to the Reeperbahn. However, the hotel itself is old and a bit eerie. The room layout was messy, and the bed quality was so bad that my back hurt after just one night. There are definitely management issues here. I had pre-paid for my room through Trip.com, but the hotel double-charged my credit card. Even after I pointed it out, the charge still went through. I had to contact them through Trip.com and then email the hotel directly to get the duplicate charge refunded.
Trip.com showed an 11 AM checkout time, and from 11 AM onwards, a loud bell kept ringing in my room, about once a minute. When I asked the front desk about it during checkout, they said it was a daily fire alarm drill. However, when I mentioned this in my email to the hotel requesting a refund, they denied it, claiming their checkout time was 12 PM.
To make matters worse, I forgot my down jacket on the bed when I left. About two minutes later, I remembered and went back to retrieve it, only to find someone already cleaning the room. He asked if I was looking for clothes and pointed to the floor. My white down jacket was thrown on the floor with the bedsheets. I felt terrible at that moment. I had just left, and they were already cleaning, which means they saw me go. Why didn't they immediately notify the front desk to send my jacket there? This definitely doesn't feel like the service you'd expect from a chain hotel. There are clear problems with their service, management, and staff training. I'd advise everyone to avoid this place.
Modern, cosy apartment with free parking just outside York city centre.
A comfortable bedroom with a king-size bed, a bright airy lounge with a sofa bed, a TV and dining area, a fully equipped kitchen, and a modern clean bathroom with a shower on the bath.
Perfect base for exploring York, visiting the universities, or business travel. Superb city transport links. 10-minute bus ride to the city centre. 30-minute walk to the city centre’s riverside Night Strip.
The hotel is located in a great place, The aesthetic is perfect for the building. If you are disabled you may want to give this hotel a miss, as even if you specifically ask to be near a lift when you book they may put you in a room with no lift access at all, and the staff are not very helpful or accommodating even when you have a disability that is affected by stairs.
The queue to check in was over 50 minutes even though we tried to check in much later than 3pm. The hotel has a lot of stairs, the room was not spotlessly clean but adequate and came with all the basic requirements. The view from the windows was great. Overall this is an ok budget hotel that is only suitable if you are able bodied and can deal with a large number of stairs.
182 reviews
7.3/10
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8,8/10
Very Good
I had a wonderful stay at this hotel! The rooms were spacious, clean, and beautifully designed for comfort. The staff was friendly and attentive, making the experience even better. A perfect place for a relaxing and enjoyable stay. Highly recommended!
We were lucky enough to obtain an upgrade to a suite - and I have to say my wife and I were very impressed with the room. A wonderful four poster bed, the room design was unusual but most appreciated - one of my favourites to have stayed in. The hotel in general gave a good impression with good design features. Do be aware that there is not a lift available for all floors - but we were promptly asked if we needed any assistance. All interactions with the staff were friendly and professional - and for a couple of requests staff were always willing to work out how to help us. Breakfast - from a menu with a good selection available and friendly service. Car parking is available but you are advised to call the hotel to book a space (we did and grateful we did as it was otherwise full). It is not cheap at GBP25 a night - but the nearby public car park is a similar price - that is York car park prices.
Beautiful hotel with extremely clean rooms and lovely spa facilities. It was quiet at night and had all the necessary home comforts to make it an enjoyable stay. Thank you!
Hotel was located across the road from the city walls. A 5min walk to the University of York St John. The amenities at the hotel were excellent. It had a small gym located opposite the main reception where guests had 24 hr reception. There was parking available on site at a cost of £25 for 24hr parking. May be cheaper elsewhere but it was very convenient. Staff allowed us to park for extra few hours free of charge. Although we did not pay for breakfast on site it was very well stocked and wildly used by other guests. Room was clean and modern. The A/C was not that affective and did not cool the room down. Which made it a little uncomfortable to sleep at night. It was a hot day and the room was located in a loft conversion. Heat would not normally be an issue.
The hotel is in a perfect position. The first room was a bit tatty and at back of hotel when asked they moved us straight away. The staff are very helpful and really pleasant. Great place for a short break. Was just me and my little dog and he was made very welcome. Would love to return. Photo is the view from our room 😊
Fantastic friendly staff and lovely, modern, clean and well kept rooms and hotel. Would stay again. Location was very good but not perfect hence the 4/5.
This was our second stay at the Cedar Court hotel for a short break in Harrogate. Easy parking either in the hotel car park (for a fee) or on the road outside ( for free) 10 minute walk to the town centre. Lovely hotel with quiet comfortable room. Very dog friendly. Staff were all very helpful and friendly Good choice at breakfast and sat in the lounge with our dog to eat it. Great value for money and will definitely be back
The place was very opulent indeed! We were very happy with our stay. Initially Tammy the receptionist told us that there were limited slots for the spa and restaurant. However the hotel was virtually empty. A party of 16 guests was in during our stay but the hotel was definitely not busy at all. We therefore had to rush to have dinner and only enjoy an hour of our spa visit instead of 2 hours allocated. She told us the only spa slot was 7-9pm (we were the only ones in there) and dinner they only had 6:45, 7 and 7:15pm meaning we got an hour for food and an hour in the spa. This wasn’t a huge issue as we didn’t need more than an hour in the spa. The steamroom was useless. No steam at all even though the attendant reset it. Sauna was great and pool was great. Changing facilities were lovely. Food was nice 8/10. The Amuse-bouche was delicious and a complimentary starter. The mrs loved her venison. My steak was average and the chips also average. Pricey at £92 for the one course but to be expected as the place is very luxurious. Staff were brilliant. Very professional and polite. Breakfast was decent. Staff again were brilliant and boxed one up as the mrs was getting ready we wouldn’t have made the 10am cut off.
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