My 2nd time staying here. Service and environment beautiful. Set in the grounds of university of Birmingham. Very peaceful as not of a public road. Staff are very friendly, decor has a Scandinavian feel. Food is reasonably priced.
The room is very tidy and clean. The staff is approachable, we enjoyed our stay. We’ll be back soon for sure. Thank you!!
Ps: We also enjoyed the breakfast buffet for only £10, that’s superb ❤️
Came a long way to stay for couple of days for a wedding. Big reunion w some friends from around the globe.
Pros:
Hotel is at the great location. Lots of food option at Touchwood Mall opposite the hotel. Hotel food are quite reasonable too.
Staffs at the lounge & breakfast are Fantastic. They are friendly and helpful.
Rooms are spacious and bed are comfy.
Cons:
Reception should be better. We were attended by Josh during check in and he is not friendly and helpful when few enquiry asked.
A friend of mine (a couple) was assigned to a room which AC wasn’t working. And when asked for a room changed, he said its not available. He mentioned that it was an ongoing problem and offered them a fan instead. How is that possible they are still selling a dysfunctional room to a guest when they know its an issue! But if they want an upgrade, they can but they have to pay £13!! I think its bizarre!
My friends was stucked to the same room till the end of her stay w a FAN!
Overall I am happy with the stay but i need to rant about the room assignment. Its common sense.
This hotel has seen better days unfortunately.. Maybe it was once a main hotel chain but the current owners are struggling to keep on top of issues. .The first room offered to me had a mouldy damp smell. The second option was better . But overall I couldn't recommend a stay here.
The staffs are very friendly, the hotel is very welcome to the guests,hiper clean, quite difficult to find because Birmingham is a big City, however the local people around are very friendly and informative. The hotel is not far from Birmingham New Street train station, about 16 minutes away, what I noticed is that Birmingham City Centre have places opened 24 hours and I really recommend for anyone.
The hotel is very beautiful, big and the service is very good; check in is very convenient, you can take the  room card immediately when you arrive at the reception; the room is large, clean and comfortable;
It is worth praise that the hotel provides free parking, which is really good 🤗🤗
I like the hotel lobby and garden the most. It’s so beautiful. Remember to take more pictures and leave good memories. 🤗🤗
This hotel was beautiful. I came for my graduation and this was the perfect spot for us. The receptionists were so nice and welcoming. Each room had a view into the stadium which was amazing for my parents who hadn’t seen this before!
I would definitely recommend!
Ibis Birmingham Airport - NEC Review
The Ibis Birmingham Airport - NEC offers exactly what one would expect from an airport hotel - convenient location and comfortable accommodation. Situated perfectly for travellers using Birmingham Airport, the hotel's position couldn't be more practical.
The rooms, whilst not luxurious, provided a warm and cosy environment, which was particularly welcome after a long day of travel. The accommodation was clean and maintained to a satisfactory standard, meeting the basic needs of the airport traveller.
The food served at the hotel was adequate, nothing particularly remarkable but certainly passable for a short stay. The menu offered standard fare typical of what one might expect from a chain hotel restaurant.
What truly stands out about this establishment is its strategic location. For those with early morning flights or late arrivals, the proximity to the airport terminals makes this Ibis an eminently practical choice.
In summary, whilst the Ibis Birmingham Airport - NEC won't win any awards for luxury or fine dining, it serves its purpose admirably as an airport hotel. If you're looking for a convenient, comfortable place to rest before or after a flight, this hotel fits the bill perfectly. A sensible choice for airport accommodation.
We chose this hotel, about a 30-minute drive from home, for a one-night stay so the kids could go swimming. They were so excited before we even left. After checking in, we rushed to the pool, only to be told that children weren't allowed after 6 PM and could only use it after 9 AM the next morning. However, check-out was at 11 AM, which left very little time.
So, I contacted Trip.com customer service to request a late check-out. During the first call, the hotel said they would charge £10 per hour for late check-out. We expressed our dissatisfaction, and thanks to Trip.com's proactive coordination, the hotel finally agreed to a free two-hour late check-out for both rooms. The kids had a fantastic time the next morning, which was a huge plus.
The hotel is newly renovated, and the overall facilities are quite good for a UK hotel. Dinner was also decent, though the steak was a bit disappointing. Luckily, the waitstaff were very friendly and didn't charge us for it. IHG's service philosophy was generally well-reflected.
However, the hotel seemed a bit understaffed. There were only two people at the front desk, so checking in required a bit of a wait. After check-in, no one showed us to our rooms, and the layout was a bit confusing, making it easy to get lost. I hope the hotel can improve in this area in the future. Also, it would be even more appealing if they could add some family-friendly room types.
The hotel has a great location, just a 10-minute walk from the train station, and close to the library and canal area. The room was quiet and clean, the bed was very comfortable, and the view from the window was nice. The air conditioning in the room couldn't be adjusted, which made it a bit cold. Free coffee and tea were available all day. The stay included a standard English breakfast, which tasted good. It offers good value for money. The front desk service wasn't very enthusiastic.
Great
401 reviews
9.2/10
Price from
IDR 977,246
per night
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Recent Reviews for West Midlands Hotels
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8.6/10
Very Good
GGuest UserAll staff were excellent always very helpful, facilities need refreshing hotel needs sprucing up, gym equipment tired and ripped Pool small.
Chairs in the bar area either dirty or broken, very busy hotel trying to be too many things to too many people. Tried to book Spa on Saturday or Sunday both full.
Breakfast basic to say the least.
It was a shame, as once again the staff made our stay.
GGuest UserThe location was perfect within walking distance from New Street Station, Sea life centre, Lego Discovery centre, Art gallery and museum. The check-in staff was super nice and friendly, we arrived earlier but they were happy for us to check in as our room was ready. The room was clean.
KK2_travel_aroundI arrived on Saturday afternoon and spent the evening, then left on the Sunday morning.
The weather is hot in May due to the heatwave but thankfully there is a fan in the room to keep the room cool at nighttime. The bed is large (for two people) and the room is spacious. The bathroom is a bit dated but the facilities are working just fine.
The WiFi was only partially working which is unfortunate.
You can see some buildings and the rooftop of the Pool Meadow Bus Station outside of the window and the scenery is nothing to write home to. However, the hotel is very close to the main tourist attractions in Coventry City Centre.
GGuest UserLocation: Perfect
Service efficiency: Perfect
The room size is more spacious than what you'd typically find in London.
My only minor complaint: On several stays, I've found multiple hairs in both the toilet and bathtub. This was just one instance of hair; last time, it was long hair. I'll let you imagine the rest.
Hotel near Birmingham Shopping District, Birmingham
Price per night from:IDR 1,275,702
8.9/10
Very Good
GGuest UserThe room is very tidy and clean. The staff is approachable, we enjoyed our stay. We’ll be back soon for sure. Thank you!!
Ps: We also enjoyed the breakfast buffet for only £10, that’s superb ❤️
GGuest UserThis hotal was lovely we had to do a late check in after 9 clock as we got hear late but the staff service was fantastic very helpful and very polite would definitely stay hear again breakfast was a buffet breakfast help your self the only thing they didt have was fried eggs but they had scrambled egg thy had tea coffee hot chocolate machine and also help your self to apple juice orange juice lots of staff around clear area were people had been ready for other people to sit as have breakfast area was nice clear room was clear and tidy nice shower and toilet room beds comfortable had a family room with a double bed and a sofa bed .
GGuest UserFirstly, the staff we encountered were lovely, very accommodating and helpful. The reception entrance was promising, being bright and modern with a very pleasant receptionist and smooth check in. However, our room lacked appeal, comfort or anything that made one wish to stay in it for longer than a night.
To be fair, we were asked twice on check in, if we would like to move to a different floor. I jokingly asked if there was a problem with the room we'd been allocated but was told no. We were allocated Room 7. Whilst it appeared clean to the best the facilities allowed, it was unpleasant. The bottom of the bathroom door appeared water damaged and rotten. The sink was cracked. The radiator was rusted by urine splashes as situated beside the toilet and the shower was situated in a recess with no curtain or screen, so quickly spilled on to the floor making the bath mat soaked. The lock on the bathroom door didn't work. There was no hair dryer. Only one USB point within the very small TV which only charged if it was on. Being on the ground floor, our window opened out on to the narrow walk way and one poor man walked into it on his way to reception. SatNav instructions take you to a dead end further down the road and several attempts at finding our way around the God awful roundabout eventually led us to a very small parking area at the front of the hotel. Breakfast at 9.00 pm was initially disappointing. One plate was available, no bread for the toaster, no milk for the cereals. One sausage, no beans, no bacon. More food did eventually appear, as did plates, and it was very nice. The croissants and pastries were lovely too. The coffee machine was good. As mentioned, the staff were very good and we requested an iron which was bought to us quickly with a board by a lovely young man. The bed was awful. Rock hard and not much comfort from a meagre duvet that was so thin that initially we thought it had been forgotten. Anyway, one night, cheap and basic. Served its purpose but would look elsewhere and pay more. Think we were just unlucky.
GGuest UserGood location close to M42, free parking onsite, easy access to reception check in was straightforward lifts to all floors and the room was perfect clean and warm.
self service for buffet breakfast good variety for every taste. would recommend this hotel to friends and family.
GGuest UserThe hotel is conveniently located, just a 10-minute walk from the city center and very close to the train station. The WiFi was fast and reliable, and the check-out process was efficient, professional, and thoughtful. The interior is elegant with tasteful decor. The room was kept clean and tidy, showing great attention to detail. I would definitely stay here again if I have the chance.
GGuest User5 stars. Exceptionally clean room, outstanding staff and an unbeatable location. Everything you need is within walking distance and the surrounding shops and amenities make it the perfect spot. Friendly people throughout and an altogether excellent stay. Highly recommended.
How much is the average rate for hotels with Wi-Fi in West Midlands?
For hotels with Wi-Fi in West Midlands, the average price on weekdays is IDR 3,030,651, and the average price on weekends (Friday–Saturday) is IDR 3,189,625.
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