Very nice big room..nice new hotels with good facilities...But the service and the staffs guest relation skills to be standardize. Not try the breakfast, but indeed the buffet dinner far below the IHG even the National 4 start standards.
Rooms are small but functional. The TV allows access to YouTube which is great given the minimum number of foreign TV channels. Nice views over the city from your room and the 17 th floor roof top restaurant. At breakfast the food is not regularly checked and refilled. The F&B service staff performance in this outlet is overall unsatisfactory. Bills are not issued for drinks on the terrace which doesn’t show well on the integrity of the management staff of this outlet.
Hotel location near mall however there’s nothing surrounding the hotel. The mall itself not much to see.
The room is very basic and standard, the TV only have local channels.
The breakfast though many choices and they are tasty.
My families booked 3 junior suite rooms for 2 nights. The room are spacious and the room prices were reasonably cheap for junior suite type. We think the only drawback is that the parking lot is the same with the mall next to the hotel, so when you arrived in the afternoon/ evening, it might be hard to find spot. On top of that, the parking signage is a bit unclear. If you’re staying at the hotel, make sure to enter through the left gate with the barrier, and go straight down to the basement.
Fantastic hotel , lovely modern rooms, great bed , great bathroom and nice hot power shower . Super friendly and efficient staff. All in all a very enjoyable stay , I will return
The only negative was the massage at the spa . That was the worst of my life , terrible masseuse, she went out for a food break , then a toilet break , was constantly on her phone .
Stay here but don’t get a massage !!
Happy with the location as it close to a supermarket, a cafe and not too far from our place of work. Did not like the quality of the water from the taps but was super happy that fresh water was provided at the lift landing for guests. The high tech control panel and the bathroom mirror was a level above other hotels.
I had a truly wonderful stay at novotel lampung. Everything about this hotel exceeded my expectations.the ambience was modern yet cozy,making it a perfect place ro relax either for business or leisure.
Good hotel, huge parking lot.
Clean bedroom.
Close to mini market.
Very Good
100 reviews
8.3/10
Price from
€18
per night
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9.5/10
Amazing
IIwan/IkhwanVery nice big room..nice new hotels with good facilities...But the service and the staffs guest relation skills to be standardize. Not try the breakfast, but indeed the buffet dinner far below the IHG even the National 4 start standards.
OOsazeFirst time visiting Lampung, and our stay here was superb! The staff were incredibly friendly, and we were thoroughly satisfied. The kids were happy too!
GGuest UserHighly recommended for those who want to stay overnight and stop by on a flight. There is free airport transfer accommodation. The restaurant is delicious. I have stayed here several times. When you fly in the morning, ask for breakfast at Fakeaway and prepare it in the morning with a box menu of fried rice, capcay noodles and soy sauce chicken. Very satisfied, this place is next to Indomaret, a little ahead of Alfamaret. In front of the gas station. The service was friendly and satisfying. It's just that that day, please pay attention to the cleanliness of the bathroom floor when it's wet, even though it hasn't been in contact with soapy water, the floor was very slippery and I almost fell in the bathroom. The rest is okay.
DDr. Zainu Amri, M.Pd.Hotel with friendly prices, location in the middle of Bandar Lampung city, close to everything, the rooms are wide, clean, the food is decent for that price👍👍👍
AAnonymous UserMy families booked 3 junior suite rooms for 2 nights. The room are spacious and the room prices were reasonably cheap for junior suite type. We think the only drawback is that the parking lot is the same with the mall next to the hotel, so when you arrived in the afternoon/ evening, it might be hard to find spot. On top of that, the parking signage is a bit unclear. If you’re staying at the hotel, make sure to enter through the left gate with the barrier, and go straight down to the basement.
GGuest UserRooms are small but functional. The TV allows access to YouTube which is great given the minimum number of foreign TV channels. Nice views over the city from your room and the 17 th floor roof top restaurant. At breakfast the food is not regularly checked and refilled. The F&B service staff performance in this outlet is overall unsatisfactory. Bills are not issued for drinks on the terrace which doesn’t show well on the integrity of the management staff of this outlet.
HHoriyantoHotel location near mall however there’s nothing surrounding the hotel. The mall itself not much to see.
The room is very basic and standard, the TV only have local channels.
The breakfast though many choices and they are tasty.
DDavid 77Fantastic hotel , lovely modern rooms, great bed , great bathroom and nice hot power shower . Super friendly and efficient staff. All in all a very enjoyable stay , I will return
The only negative was the massage at the spa . That was the worst of my life , terrible masseuse, she went out for a food break , then a toilet break , was constantly on her phone .
Stay here but don’t get a massage !!
SShun ROverall experience very good stay in this hotel, have various facilities such as plenty car & motorcycle parking lots inside.
Nearby environment is very quite, not noisy unlike stay in near main road hotels.. specially at night I don't hear any noise from outside.
Besides, they sell snacks, drinks, and other stuffs as well in the reception lobby, this is a huge plus point i think..
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