Hotel location near mall however there’s nothing surrounding the hotel. The mall itself not much to see.
The room is very basic and standard, the TV only have local channels.
The breakfast though many choices and they are tasty.
Rooms are small but functional. The TV allows access to YouTube which is great given the minimum number of foreign TV channels. Nice views over the city from your room and the 17 th floor roof top restaurant. At breakfast the food is not regularly checked and refilled. The F&B service staff performance in this outlet is overall unsatisfactory. Bills are not issued for drinks on the terrace which doesn’t show well on the integrity of the management staff of this outlet.
We booked hotel room through application, was great price however when we arrived and saw the hotel room. We found out that the bed cover was dirty, has blood stain, pillow case seems like not change cz there was a lot of black dot, found lizard on the hanging paint.
We did complain to FO desk, they handled the complain very well. Gave us updated 2nd room which is larger unfortunately we found bed ticks. Lastly, they upgrade us at business room which is was clean and we request them to change everything on the bed since we bring our infant with us.
Great hospitality for the staff at lina restaurant which make our night better with the service and food.
Breakfast was great as well.
Always stay here whenever i am back to Lampung and this is my 3rd time. They are though very stingy with late check out even i know the hotel is not that busy during i stay. I ask for 2 PM c/o since i check in at 3 AM and want to rest more but they denied it.
They already improved their breakfast and this time is very good stay. I like this hotel because of the view and the cleanliness of the room and its value for money.
They also need to recognize returning guest more though not booked via IHG, your front desk system must be able to track with guest name.
Come here and order a single bed through trip.id because you are alone but got a double bed (no problem) Comfortable hotel room with full facilities
-Such as: elevator, hot/warm shower, sink, enclosed rest area, air-conditioned room, TV with 20 channels, free sandals, coffee, tea, 2 bottles of mineral water, toothbrush and toothpaste.
-The price of 330k/night without breakfast is quite expensive in my opinion compared to other hotels, but it may be consistent with the interior and hotel room facilities.
-Disadvantages: The water is like water in a swimming pool, with rough hair, slippery body, a little itchy, but clear, not dirty, and muddy/stinky. & The blanket has some brown stains.
Location good.we enjoyed stay horizon hotel with the comfortable bed.the television network not good please update. The doors also cannot lock properly
I booked a double-aspect room, and the view was stunning. The room had high ceilings, was spacious, comfortable, and clean, and the bed was incredibly comfortable. Breakfast and dinner were both delicious. This is a hotel I'd definitely return to.
The hygiene conditions are acceptable since it's newly opened, but the hotel is small and the surrounding environment is messy, so the experience isn't great. I wouldn't recommend booking it unless it's for business travel.
Specifically chose non smoking room when booking, but still somehow only smoking room left when I checked in. How are there still smoking room in this year I don't understand.
Very Good
107 reviews
8.6/10
Price from
IDR 383,303
per night
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9,8/10
Outstanding
GGuest UserWe stayed here for 2 nights and were very satisfied. The service was very good, the hotel was clean, and there were many activities provided. My children were very happy to see the birds and fish that are well cared for at this hotel. I hope there will be many more hotels like this in Lampung so that Lampung can develop further.
HHoriyantoAlways stay here whenever i am back to Lampung and this is my 3rd time. They are though very stingy with late check out even i know the hotel is not that busy during i stay. I ask for 2 PM c/o since i check in at 3 AM and want to rest more but they denied it.
They already improved their breakfast and this time is very good stay. I like this hotel because of the view and the cleanliness of the room and its value for money.
They also need to recognize returning guest more though not booked via IHG, your front desk system must be able to track with guest name.
GGuest UserHighly recommended for those who want to stay overnight and stop by on a flight. There is free airport transfer accommodation. The restaurant is delicious. I have stayed here several times. When you fly in the morning, ask for breakfast at Fakeaway and prepare it in the morning with a box menu of fried rice, capcay noodles and soy sauce chicken. Very satisfied, this place is next to Indomaret, a little ahead of Alfamaret. In front of the gas station. The service was friendly and satisfying. It's just that that day, please pay attention to the cleanliness of the bathroom floor when it's wet, even though it hasn't been in contact with soapy water, the floor was very slippery and I almost fell in the bathroom. The rest is okay.
HHellen OnggoroLokasi strategis di dalam mal, all is ok hanya saja kalau mandi air dari kamar mandi ngalir keluar sampai ke ujung ranjang harus nya jangan di buat datar jadi air bs di tampung lbh baik..
GGuest UserThe accommodation is comfortable, clean, cool, complete facilities, there is a swimming pool, the food is delicious. Please upgrade or upgrade for the interior of the room - the room so it is more comfortable to stay here.
GGuest UserWe booked hotel room through application, was great price however when we arrived and saw the hotel room. We found out that the bed cover was dirty, has blood stain, pillow case seems like not change cz there was a lot of black dot, found lizard on the hanging paint.
We did complain to FO desk, they handled the complain very well. Gave us updated 2nd room which is larger unfortunately we found bed ticks. Lastly, they upgrade us at business room which is was clean and we request them to change everything on the bed since we bring our infant with us.
Great hospitality for the staff at lina restaurant which make our night better with the service and food.
Breakfast was great as well.
GGuest UserLocation good.we enjoyed stay horizon hotel with the comfortable bed.the television network not good please update. The doors also cannot lock properly
GGuest UserStrategic location, free and safe parking, friendly and helpful staff, comfortable rooms, good room facilities, delicious and varied breakfast, easy and fast check-in and check-out process, spacious and comfortable waiting room. Recommended...
GGuest UserOverall I had a good stay at the hotel. Location is excellent and it has coffee oey out front to hang out also indomaret and alfamart just accross the street is really convenient.
A/C and the water was excellent as well. However, the bed has some kind of beach sands when I stay, so I have to remake the bed and get rid of those sands.
Also, one thing that need improvement is you should put ”quiet” sign or something like that since many kids was running along the hall and make terrible noise.
If this can be improved you have awesome hotel when guest can stay comfortably.
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