One of the best hotels we stayed in. Large comfy room with huge window providing great mountain or sea view.
I haven't seen a breakfast buffet with so many options yet, could not try everything but everything we tried tasted great.
Nice pool area, gym would be better could with aircon
The room was large, and the bed was large, but the sheets weren't clean enough. The garden below was beautiful, and the pool was on the basement level. The breakfast was excellent, with both Western and local options. We had dinner in the restaurant, and the hotel staff were very friendly.
Rooms are small but functional. The TV allows access to YouTube which is great given the minimum number of foreign TV channels. Nice views over the city from your room and the 17 th floor roof top restaurant. At breakfast the food is not regularly checked and refilled. The F&B service staff performance in this outlet is overall unsatisfactory. Bills are not issued for drinks on the terrace which doesn’t show well on the integrity of the management staff of this outlet.
Very Good
136 reviews
8.8/10
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9.8/10
Outstanding
I had a memorable stay with my kids! We stayed in the room in the 7th floor - the view is stunning! Kudos & special thanks to Ms. Maisya who made us feel very welcomed and took great care of us from check in and throughout our stay. We had fun with baby sharks, turtles, small fishes, etc. guided by Mr. Zul. We also had fun feeding the birds guided by a friendly uncle. Ms. Tarisa and Mr. Julio showed great hospitality towards the kids in the Kid's Club - they had a blast! All the hotel staffs also showed great care and personalized experience; for example, the restaurant staffs somehow mentioned my name when they greeted me, which gave me a real surprise - it shows that they care. They also tried to find out & remembered my kids names and helped them with the foods. The housekeeping staffs even wrote some nice notes for us. These small things really make a difference! Amazing job to the management for nurturing great and caring hotel staffs, who made our stay very enjoyable! It goes above and beyond our expectations. Really impressive!! I have stayed in quite a few 5-stars hotels in my whole life, but none of them can beat the hospitality provided by Marriott Lampung - it's simply the best. I'd recommend this hotel.
Holiday Inn has a very good location, making it easy to access nearby attractions and amenities. The rooms are spacious and very clean, which made our stay comfortable. The hotel facilities are excellent, especially the gym and swimming pool, which are well maintained. It is a great choice for a family vacation, and we truly enjoyed our stay
One of the best hotels we stayed in. Large comfy room with huge window providing great mountain or sea view. I haven't seen a breakfast buffet with so many options yet, could not try everything but everything we tried tasted great. Nice pool area, gym would be better could with aircon
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