The staff were friendly, courteous, and professional. We stayed on a night where one in an Asian tour group smuggled a durian in a box which caused a scare around 11:40pm and firefighters were called. Despite this, the hotel staff handled it all professionally and our stay was a pleasant one. Thank you!
Great hotel for a group of friends, had triple & twin room, very spacious. Lunch in the bar was very nice. The only negative is the stairwell to bedrooms very poorly signposted, and the lift can be slow
The room is very big
Appreciation of staff’s attitude in handling problems
But in our triple room, we had a bed near the window. I don’t know if it was because of the open window. I opened the quilt and saw many small insects, living or dead. I caught at least eight with my naked eyes. It felt a little hygienic. Not enough
Otherwise there is no problem
The hotel is located in the city center. The restaurant below the same building is great. The food is also very good. We live in a suite but first the window is on the side of the road. The car is very noisy. In addition, the room is CONNECTING ROOM The door is not soundproof. The small sound of the room next to it is passed, and the door is not soundproof!
The hotel was in a great location, but the service was poor. We called and asked for early check-in. When we called back on the day to confirm, they didn't answer the phone. When we arrived at the hotel the front desk clerk said the rooms were not ready and to come back at 3 pm. When we came back at 3 p.m., he tried to tell us that the rooms were still not ready and that check-in time was from 3pm it didn't have to be 3 pm. We told him that wasn't correct and complained and he managed to magically find us our rooms.
We stayed for a night. Had very noisy neighbors who were listening really loud music. Had to call reception twice until they managed to solve the issue. Kinda ruined our experience. Overall a nice hotel, but a bit of renovation needed.
front desk staff was very friendly and check in was a breeze. the hotel room was nice and spacious with a delicious breakfast menu. there are no elevators so i had to carry my luggage up a flight of stairs.
Garden-style hotel, quick check-in, polite gentlemen, three-star hotel, the shortcoming is that we were arranged a room on the basement floor, which was not comfortable, and it was not specified when booking the room that it was a basement floor room.
Very Good
108 reviews
8.4/10
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€112
per night
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8.2/10
Very Good
SSqrz_96Nice hotel located on the outskirts of Limerick. Around 25 minutes brisk walk into the centre. Usefully located on the main bus route from the airport. They were also happy to accommodate a later check in due to my flight arriving out of hours.
Very pleasant stay, room was clean and staff very friendly.
There is a bar downstairs; many people have complained about the noise however I was placed in a room at the back of the hotel and didn't get any of the noise.
The rooms could use a bit of an update if anything, for example bigger beds and more modern furniture but at least it doesn't feel like a chain hotel.
I'd definitely return if I was in Limerick as it's a good value option for accommodation compared to other places in the city.
GGuest UserThe hotel was in a great location, but the service was poor. We called and asked for early check-in. When we called back on the day to confirm, they didn't answer the phone. When we arrived at the hotel the front desk clerk said the rooms were not ready and to come back at 3 pm. When we came back at 3 p.m., he tried to tell us that the rooms were still not ready and that check-in time was from 3pm it didn't have to be 3 pm. We told him that wasn't correct and complained and he managed to magically find us our rooms.
GGuest UserWe felt this establishment was poor value for money from the size of room and amenities' point of view compared to other hotels in tourist locations in other cities. The room was nearly entirely taken up by the bed. The lift only went to the first floor, a potential challenge for guests who are elderly or infirm. No guest parking, no spa facilities which we had in other hotels for the same cost. On the plus side, staff were efficient and courteous. We will not be back.
JJayne LynnThe Clayton was conveniently located so we could easily walk into the city center. The parking ramp was very near and, of course, the parking was included. The beds were comfortable and we had a room with 2 singles and a double. It was perfect for our needs. We had a beautiful view of the sunrise over the river in the morning. We had dinner in the restaurant the first night. The food was fine and the servers were friendly.
GGuest UserGreat hotel for a group of friends, had triple & twin room, very spacious. Lunch in the bar was very nice. The only negative is the stairwell to bedrooms very poorly signposted, and the lift can be slow
GGuest UserFantastic hotel with so many amazing touches. I loved the staff, the location, and the decor. The breakfast was the best I have ever had with a hotel package. The service was second to none. When we arrived, they had a vintage radio playing in the room. What a cozy touch! The room was comfortable and fantastic. So happy with our stay.
FFeiyang13Garden-style hotel, quick check-in, polite gentlemen, three-star hotel, the shortcoming is that we were arranged a room on the basement floor, which was not comfortable, and it was not specified when booking the room that it was a basement floor room.
SsamleongThe staff were friendly, courteous, and professional. We stayed on a night where one in an Asian tour group smuggled a durian in a box which caused a scare around 11:40pm and firefighters were called. Despite this, the hotel staff handled it all professionally and our stay was a pleasant one. Thank you!
Llisa TobinGreat location for us as very close to Dolans, very friendly staff, lovely rooms, car park is ideal, free welcome drink on arrival was a nice surprise
GGuest UserThe room is very big
Appreciation of staff’s attitude in handling problems
But in our triple room, we had a bed near the window. I don’t know if it was because of the open window. I opened the quilt and saw many small insects, living or dead. I caught at least eight with my naked eyes. It felt a little hygienic. Not enough
Otherwise there is no problem
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