We had a great time staying in this property. Service staffs are very friendly and helpful especially Mr Otto the front desk manager. Rooms are clean and basic amenities provided but the bedding a bit too hard. The restaurant situated by the poolside which located on the 2nd floor of the Suite. Serving breakfast at 200bht per pax, lunch and dinner buffet at only 250bht per pax. There’s a golf course, spa, fitness room, business center and a water park in front of the resort for children. Whereby in the casino there’s a nice island bar serving alcohol and a great selection of wines too. Overall staying here was quite comfortable and relaxing. Highly recommended.
I stayed at this hotel recently, and overall, it was a decent experience. The hotel is small but quite cozy, and the rooms are clean and comfortable. However, be aware that there is no water or kettle provided in the room by default. If you need them, you have to ask at the front desk, and they will provide them upon request.
One downside to my stay was the attitude of the lady at the lobby — she was quite rude and unwelcoming, which left a bad first impression. Hopefully, this can be improved in the future.
On the positive side, the breakfast was excellent — fresh, tasty, and a good variety of options to choose from. It was definitely a highlight of my stay.
If you're looking for a simple, clean place with a good breakfast and don’t mind asking for basic amenities, this place could be a good fit.
Hotel staff, in particular lady on reception were great, friendly and genuinely really helpful! Even booking a taxi for us at end of stay cheaper than a tuk tuk would have been.
However the room left a lot to be desired. The bed sheets and both pillows were heavily stained and one of the stains was blood, which was a large stain on the inside of the bed sheets. The room was covered in gecko poo and a gecko nest was behind the aircon unit. The hotel staff got one gecko out in the day time but two much larger ones were in the nest that came out at night and we found it very difficult to sleep here. Luckily was only for one night as we would not stay here again.
Positive was the shower had hot water and was reasonably powerful
We had a gecko who lived in a hole in our bathroom so sometimes he would leave waste in the bathroom… either he’s frequent or the staff doesn’t clean the walls often. but aside from that the location is good, staff was helpful (especially the people working downstairs in the building, not part of the hotel) and the room was huge.
I plan to stay only 2 days because the service is good and the staff are lovely. And very close to tourist attractions and restaurants.
The room is nice 😊
It was quiet and the bed was very comfortable. The bathroom smells a bit like sewage. The shower works, but the drain doesn't drain well. They didn't have a hair dryer, but they found one and brought it to me. Booking a tuk tuk to the airport was also smooth.
The hotel is located about 5 km from the immigration checkpoint and is quite far from the walking street, so it is not convenient for people who do not bring their own vehicles. The staff are all lovely and very hospitable. But the cleanliness of the mattress and towels would like to be improved. It's not very useful at all.
Experience an abundance of unparalleled facilities and features at Aura Residence.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date.Taxi and car hire offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Savannakhet.Visitors can take advantage of complimentary parking directly at the hotel.Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours. Traveling with minimal baggage is achievable at Aura Residence, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay.Smoking is limited to specified smoking zones. Each accommodation at Aura Residence is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience. At Aura Residence, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace.In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker and mini bar at your disposal. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.
Excellent experience whilst visiting the Thai Embassy. Beautiful hotel with friendly and helpful staff. Great place to relax with great food. Thank you to Otto and the team for making a stressful experience very pleasant, and for the extra help with transport, even a free shuttle bus across the border. I'd recommend to anyone looking to relax whilst waiting for their documents, and would definitely visit again 😊.
Nice guest house you will feel like home stay clean and nice room without TV 5min walk to river bank and close to old town 5 min tuk tuk to bus station Definitely will stay again
Location hotel near embassy of Thailand. Room big, have table and fridge. Include drink water, soap, paper and toothbrush with toothpaste. Shops around have many. Not far from bus station.
LLizhu LinThe hotel is located about 5 km from the immigration checkpoint and is quite far from the walking street, so it is not convenient for people who do not bring their own vehicles. The staff are all lovely and very hospitable. But the cleanliness of the mattress and towels would like to be improved. It's not very useful at all.
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