Hotels With Wifi in Zuid-Holland, Netherlands

Our initial impressions were mixed. On one hand, we were impressed by the hotel’s atmosphere and the check-in staff were efficient and friendly. On the other hand, there were some “interesting” house rules displayed at front desk which made us question what type of people they have staying in the hotel and how they view/treat their customers. The location is 10/10. 1 minute walk to Maashaven metro station, very centrally located and saved us lots of travelling time. More time for exploring! The service was extremely mixed and inconsistent. The desk staff were lovely and kind. I needed late checkout at 5am and someone was there to deal with the matter quickly. However, the lady who appears to be the manager is cold and quite frankly rude. My partner became unwell on our last night and by 2pm he was better but still not 100%. I explained the situation and requested 1 extra hour as he got himself together. The member of staff I spoke with was very sympathetic and had to double check with the manager if we could stay the extra hour. Totally within their rights to say no, I understand that. The manager agreed. It’s the way she handled the matter - with absolutely no grace and no manners. She was evidently reluctant and did not directly address me at any point, she completely ignored me. Really bad customer service, especially in an already stressful situation. Please learn how to communicate with people or don’t work or sit at the front desk with your terrible attitude, bringing down the rest of the hard working, friendly front staff desk.

Clean, comfortable bed, a bit tiny if you have big stuff. Wireless charger doesn't work very well, I used USB cable instead. Showers cabins and toilets are just like ones of those at swimming pools, so it's okay. The hostel doesn't seem acquainted with trip.com, so they charged me the whole amount a second time, but normally I got refunded.

A beautiful new modern designed hotel with if you are lucky a great view and truly delicious breakfast!! Location is perfect next to tram, metro and not far from the highway.

Had a great experience! The location was excellent, and I'd definitely consider staying here again. Check-in was very smooth and convenient, and the room was spotlessly clean. The amenities provided were also very effective.

We had a wonderful time! Very convenient if you’re attending a concert or show at Rotterdam Ahoy, it’s right next to each other, with lots of parking space. Room was lovely, nice atmosphere in the bar and restaurant as well. Highly recommend!

Firstly..the lady at check was extremely friendly and customer oriented...Great job to her....very welcoming very calm Access to room was a little challenging to the the first floor but I figured it out. Room itself was extremely small even though it was for 2 persons Tv only shows in German.. no English movie channels..this was quite annoying as I love watching tv during my relaxing moments Overall I would say it's location is perfect. perfect.staff room not so much

Getting there was incredibly easy — it’s only about an eight-minute metro ride from Rotterdam Central, and the hotel is literally just outside the Leuvehaven metro station, which makes arrival and getting around very convenient. The hotel itself was very clean, and the staff were consistently friendly and welcoming. We had a canal-facing room, which was beautiful, especially in the evening when the lights reflected on the water — definitely a lovely touch to the stay. It’s also about an eight-minute walk to Beurs, so you’re well placed for shops, restaurants, and the city centre without being right in the busiest area. I’d happily recommend this hotel for both comfort and location.

A great stay at a great hotel. They really have very nice spacious rooms to meet your needs and where you can still have your time off.

Very nice hotel just near a tram and metro access have a nice view and spa and a awesome gym !! However be careful the road is quite noisy so prefer a room with ocean view. And it was quite cold during our stay the night and there was no option to turn on the heat. Those two points were a bit disappointing due to the price of the hotel but else it was good

Advantages: The service staff is very warm, the location is very close to the tram, and the environment is clean. Disadvantages: There is no curtain on the bed, the decoration is old, and the lights are dim and not bright. Conclusion: Suitable for short stays, friends who like nostalgic style.