It is more like a smart hostel so not there were not many people helping, but our CityHost Jed was very helpful and helped us with our check-in. The facilities were very clean and complete with everything one would need for a stay, including towels, shampoo and even a bath robe was provided. It was worth the money and would definitely stay there again!
Excellent location in the heart of the city, set in an iconic building.
The staff are truly outstanding – friendly, helpful, and always willing to think along with you.
Renting bicycles is an absolute must and a great way to explore the area.
Breakfast is very good, and the view is simply outstanding – far beyond expectations.
Room: our room was quite spacious (enough to open 2 large suitcases), appreciated shower gel, conditioner and body lotion was included in the bathroom, the shower and water temperature were nice. One point on the cleanliness: was a bit dusty underneath the bathroom faucet/towel rack floor area.
Location: relatively convenient, less than 10min walk from the central train station, still manageable for us while carrying 2 heavy large suitcases. But if we had more to bring, we might need a taxi.
Overall, we had a good stay. On arrival, we noticed one of the hotel lifts is currently undergoing renovation (as of 26th Apr), which made the waiting time longer.
And right in front of the hotel main entrance, there's also construction undergoing. Our room was assigned on the other side so we didn't hear any noise. Another side note is that the deposit is 50 euros by card payment, the indication of 100 euro on booking confirmation is applicable to cash payment.
I've stayed in hundreds of hotels, and while this one might not be the most luxurious, it has everything you need and is very clean. Plus, there's ample storage space. The gym even offers free weights and dumbbells, which you don't usually find in other hotels. I'm very satisfied with my stay here; the service quality was excellent, and they even allowed early check-in! That's a huge bonus!
Hotel near Noord,Rotterdam100% of visitors choose this area
AAnonymous User2026.04.02
Overall, the environment was okay, and the space was decent. However, the cleanliness and tidiness of the room weren't particularly good. There were no lockers or storage cabinets to put things, and no space for luggage. The safe was also very, very small, couldn't hold anything, and offered no way to store luggage. All in all, it was still okay, and the value for money was quite good, suitable for one person.
With a last minute decision to visit Rotterdam with my son, we chanced upon Art Hotel. Modestly priced and right next to Maashaven, it took less than 10 minutes to reach from Rotterdam Centraal. Even we arrived late after 10pm, there was nothing to worry about as the hotel is right next to the Metro station and brightly lit! The reception was fabulously served by Nadia who upgraded us to a 4 bedder in 2 rooms. Room was clean, set at the right temperature and shower was hot and at the right pressure. Nothing to complain about!
This hotel was the perfect choice since I was attending a conference at the exhibition center right across the street. Being able to walk there in just 5 minutes was incredibly convenient. The room was small but well-designed, and the king-size bed was very comfortable for one person.
extended booking from our 1st stay, the receptionist placed us at the same room so we don’t need to packed&unpacked again, really a good help!
but we a bit sad since during the 2nd cleaning, they didn’t empty the trash bin and take out the dirty cup.
but overall we are happy with our stay here.
Getting there was incredibly easy — it’s only about an eight-minute metro ride from Rotterdam Central, and the hotel is literally just outside the Leuvehaven metro station, which makes arrival and getting around very convenient.
The hotel itself was very clean, and the staff were consistently friendly and welcoming. We had a canal-facing room, which was beautiful, especially in the evening when the lights reflected on the water — definitely a lovely touch to the stay.
It’s also about an eight-minute walk to Beurs, so you’re well placed for shops, restaurants, and the city centre without being right in the busiest area. I’d happily recommend this hotel for both comfort and location.
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GGuest UserThe check-in queue was over an hour long. The staff tried their best, but it was far too much for one person to handle.
At breakfast, there was another long queue for coffee/tea. We also had to wait for a plate and a knife. The food wasn't replenished in a timely manner either. Furthermore, there wasn't enough seating available.
The room was tidy. However, I missed the slippers (it stated during booking that they would be provided). I don't like walking barefoot on carpeted floors in a hotel.
GGuest UserThe location is good, close to the center. The reception staff was friendly.
The restaurant was poorly clean. Cables and other items were scattered around the buffet. The breakfast area was unappealing. The waiters only superficially wiped the tables. The buffet looked uninviting.
Overall, it's okay for an overnight stay, but unsuitable for a clean and pleasant breakfast.
DDee SparksConveniently located just 15 minutes from both the train station and the main shopping district, this hotel offers an ideal base for exploring the area. It stands out as one of the better options in its category, offering comfort and excellent service.
The staff are a true highlight – friendly, attentive, and responsive to all enquiries. A special mention goes to Merle, who went above and beyond to assist us with travel arrangements. Her warm and professional manner made a lasting impression.
One area for improvement is the breakfast offering. Guests with dietary restrictions or those who avoid meat and eggs may find the options somewhat limited. Expanding the menu to cater to a wider range of dietary needs would enhance the overall experience.
Overall, a highly recommended stay with thoughtful service and a prime location.
GGuest UserThe amenities is perfect, but service is really bad, I can’t quite believe this is service level of 5 star hotel. Working staff directly open my door at morning- TWICE, while I’m literally sleeping… there is definitely a system that you can check whether guest checked out or not right? How can it be possible to just open the guest’s door to see if they already left or not? That’s just plain rude and kinda ruin your mood
GGuest UserIt is more like a smart hostel so not there were not many people helping, but our CityHost Jed was very helpful and helped us with our check-in. The facilities were very clean and complete with everything one would need for a stay, including towels, shampoo and even a bath robe was provided. It was worth the money and would definitely stay there again!
GGuest UserQuite an old building- both the exterior and common area. But a big surprise when entering the room - spacious, high ceilings, huge windows with views, sparkling clean. Very convenient location, 10 min walk to Market Hall. All other major attractions are within also within walking distance. Reasonable price. Highly recommended.
GGuest UserRoom (twin room) was clean, room was ready very early and we even received bananas and water for the marathon which was really nice + the bed was comfortable. Location is also good, near the central station and city centre. We sadly had a really bad sleep here because people (not sure if they were guests or staff) kept slamming doors very loudly on our floor through the night, as late as 4 pm. It kept waking us up, even while wearing earplugs. The hallway isn’t soundproof enough.
GGuest UserWith a last minute decision to visit Rotterdam with my son, we chanced upon Art Hotel. Modestly priced and right next to Maashaven, it took less than 10 minutes to reach from Rotterdam Centraal. Even we arrived late after 10pm, there was nothing to worry about as the hotel is right next to the Metro station and brightly lit! The reception was fabulously served by Nadia who upgraded us to a 4 bedder in 2 rooms. Room was clean, set at the right temperature and shower was hot and at the right pressure. Nothing to complain about!
GGuest UserThe hotel was really clean. The photos we saw of this hotel all over the internet showed it to be close to the promenade, but unfortunately it wasn't like the photos and it was a long walk from many things.
The breakfast didn't have the variety that a five-star hotel should have, it was about the same as a four-star hotel and there was very little choice. The Netherlands is famous for its cheese, and considering it was a five-star hotel and in the Netherlands, there was very little choice of cheese at the hotel's breakfast. The hotel didn't have slippers, it's a good thing we had brought them with us. We went to five- and four-star hotels in several different countries and they all gave us a bottle of mineral water a day, but here, no, there was no water and we bought it ourselves from the market. And another thing that really bothered us was the extreme coldness of the room🥶, to the point where it was like winter (we were there on September 1st). The air conditioner in the room was always on and could not be turned off at all, and they themselves confirmed this, and unfortunately I got sick there🥺😮💨.
One of the towels and one of the pillowcases were also dirty. If they can't be washed, they should be thrown away. This brings down the quality of a five-star hotel.
The menu selection was limited, but we had a very delicious fish dinner.😋
LLouis JoeIt was a 10/10 experience from the moment I arrived.
The room had a soothing, inviting atmosphere that made it easy to settle in right away, and everything was kept spotless throughout the stay. The bed was warm and comfortable, the lighting gentle, and the entire space felt thoughtfully arranged to make resting feel natural. Every feature in the room worked perfectly, with no little issues to get in the way, which added an extra layer of ease to the stay.
The staff carried themselves with a calm professionalism, always available, always respectful, and never intrusive. They handled questions, requests, and small details with a quiet confidence that made every interaction smooth. Their consistency gave the whole stay a sense of steady reliability.
From check-in to check-out, the service flowed without any delays or confusion. Even minor needs were addressed quickly and with care, often before I had to think twice about them. The overall atmosphere of the place brought a sense of comfort that built up over time, turning the stay into something genuinely relaxing and satisfying.
In the end, it felt like the kind of place where everything simply worked the way it should, no stress, no friction, just comfort handled with intention. A stay that was not only pleasant but genuinely memorable, and one I’d easily call a perfect experience.
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