Best hospitality in Hanoi

Bespoke Trendy Hotel Hanoi This hotel is located close to the Old Town and has good access by Grab. From the lobby to the rooms, it was very clean and stylish, and it felt like a resort. Also, despite being close to the Old Town, the rooms were very quiet and comfortable. The best service at this hotel is that all guests are provided with a dedicated staff member. You can contact this staff member at any time during your stay via LINE or WhatsApp, and they will deal with any problems you may have, and if you ask them about recommended spots in the area, they will tell you right away. I think this is the best hotel in Hanoi, providing more polite and reliable service than a 5-star hotel.