Lift didn’t work when I arrived , the next day they got it fixed . But the day I arrived after a long journey I had to carry two of my bags two floors . Than air conditioning was not working. I had to keep the windows open to get donevfreg and cool air otherwise it was suffocating
But the room size was decent , it was near to railway station, it had good halal food nearby and room was clean
The staff is nice but some don’t. The room has too much dust and the blanket is so smelling. Actually, the hotel should clear out before new customers come in. The sink in toilet is clogged!!!!!!. Despite the amenities, the location is super convenient and it’s nearby the Brussels Noord Station and the bus stop(FlixBus) but a bit far away from the city center. I could arrive the train station and bus stop in 15 minutes and 5 minutes by walk!
I had an excellent short stay at the B&B Hotel. Friendly staff, great breakfast with yogurts, eggs, croissants and some vegetables, clean room and coffee facilities at the end of the hall on every floor. The mattress are quite firm (I say this having and extra firm mattress at home). The doors slam shut if not guided, so you might want to arm yourself with some earplugs against potential inconsiderate neighbours. I recommend staying here if you want to be in the quiet Ixelles area.
Hotel near Sint-Joost-ten-Node,Sint-Joost-ten-Node100% of visitors choose this area
SShaogangSun2025.12.15
The interior design of the hotel features a mid-century style. Both the public areas and the guest rooms are very clean and well maintained—credit to the housekeeping team for their excellent work.
However, the front desk service needs significant improvement. Upon arrival, there seemed to be an issue with the front desk computer system. The only staff member on duty was clearly aware that guests were waiting to check in, yet she did not even look up. Instead, she kept her head down and muttered to herself for a full five minutes without acknowledging anyone.
At check-out today, I asked another front desk staff member for a receipt (or any document confirming that the room charges had been fully settled). Her attitude was extremely rude, and she bluntly told me that they had no right to provide such a document, not even by email. I would simply like to say to this front desk lady: please do not treat guests like they are ignorant. After I firmly explained that I needed proof of the deposit refund, she finally and reluctantly printed the document for me.
The front desk staff at the Hilton Brussels clearly require better training. Unfortunately, this seems to be a common issue in Europe—even at high-end hotels, service staff are often poorly trained.
酒店內部裝潢是mid century風格,公共空間跟客房環境都相當整潔乾淨,給清潔團隊一個讚!但櫃檯人員就有待加強。抵達入住時櫃檯電腦似乎出問題,櫃檯唯一的一個服務人員知道旅客們在等入住,連看旅客都不看一眼,就低著頭自顧自一直碎碎念長達五分鐘。今天退房時請另外一位櫃檯的人員給我一張收據(我有註明或是其他證明房間款項結清的文件都可以),人員態度非常差的跟我說:我們沒有權利給你這份文件,連用電子郵件寄送也不行。只想跟櫃檯這位小姐說不要把客人當**好嗎?後來我又據理力爭說那我需要押金的取消證明,她才勉勉強強印出來給我。布魯塞爾希爾頓酒店的櫃檯人員訓練有待加強,但這好像是歐洲通病,歐洲就算是高檔酒店的服務人員都欠訓練。
This time, I got a room on the fourth floor, which was more standard (last time, the top-floor 'Dachzimmer' was smaller). The bathroom renovation was also good. The breakfast was quite rich, with self-service freshly squeezed juice, a good variety of cheeses and meats, and excellent baked goods. The hotel is about 150 meters from the subway station, making it very convenient for getting around.
Hotel near Central Brussels,Brussels90% of visitors choose this area
GGuest User2025.10.31
Hotel is very conveniently right located by the Brussels Central Station, and the Grand Place and other surrounding sights are all at walkable distance. Staff were courteous and helpful at the check-in, and process was very smooth.
Hotel room is somewhat dated, but comes with lots of wardrobe and storage space! Despite given a 1st floor room it was overall quite nice and quiet. The bar at the rooftop was nice as well.
The downside is the bathroom, the door cannot be closed properly and needs to be fixed, the toilet seemed to have a slight leakage and the railing of the bathtub was loose which made it dangerous for my elderly mother to use. These general upkeep issues should not be expected for a four-star hotel honestly…
There is no way to reach the hotel via phone or email. They do not answer the phone or respond to emails. Accidentally left a valuable item in the hotel. They will not respond to try and get it shipped even offered to pay. Called over 12 times with no answer and sent 4 emails no responses. Disappointing, my bad for leaving something but they could have the decency to answer the phone.
We arrived at the hotel quite late at night, so we had to ring the doorbell at the entrance. A friendly staff member promptly came to assist us and helped us with the check-in process.
Once we got to the room, we were pleasantly surprised — the room was very spacious, and the bathroom was equally large. The hot water was excellent, and the air conditioning worked perfectly, keeping the room cool and comfortable.
One of the highlights was the beautiful view from the room — we had a clear view of Brussels Central Station, which was especially charming at night.
Overall, we had a wonderful stay. The room, the facilities, and the service all exceeded our expectations.
Hotel near Central Brussels,Brussels90% of visitors choose this area
MM432829****2025.10.30
The hotel is clean and tidy, with an excellent location just 200 meters from the Manneken Pis and near the Grand Place in Brussels. As with other European hotels, toiletries and slippers are not provided. The soundproofing in the room isn't great, and the flushing sound at night was a bit loud. Aside from that, everything else was very satisfactory.
Very Good
301 reviews
8.8/10
Price from
BRL 386
per night
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8.8/10
Very Good
MM432829****The hotel is clean and tidy, with an excellent location just 200 meters from the Manneken Pis and near the Grand Place in Brussels. As with other European hotels, toiletries and slippers are not provided. The soundproofing in the room isn't great, and the flushing sound at night was a bit loud. Aside from that, everything else was very satisfactory.
JJASON_PAIWe arrived at the hotel quite late at night, so we had to ring the doorbell at the entrance. A friendly staff member promptly came to assist us and helped us with the check-in process.
Once we got to the room, we were pleasantly surprised — the room was very spacious, and the bathroom was equally large. The hot water was excellent, and the air conditioning worked perfectly, keeping the room cool and comfortable.
One of the highlights was the beautiful view from the room — we had a clear view of Brussels Central Station, which was especially charming at night.
Overall, we had a wonderful stay. The room, the facilities, and the service all exceeded our expectations.
AAnonymous UserHere are some details that the hotel could manage better:
1. Water pressure not strong enough
2. Only 4 hanger hooks on the bathroom door, not enough and far to get the clothes after shower.
3. Artist decor shelves look cool, but not practical for travellers. We need a work desk instead. The tea table is too small for two people to dine, and not even great for doing work. Socket is far, and you will need a 2-3m cable to connect your it to your laptop in the sofa area.
4. Check in process took an hour to be done, but there is no chair for the check-in costumer. The city tax was mistakenly collected. When I showed the prepaid proof, I was asked to send an email to the company to ask for file an investigation. Later in 15mins, I got immediately refund after I asked of if I should contact my travel agent. The room keycard failed to access the first room. It took the receptionists to figure out the solution and I got a new card for another room in 15mins. The efficiency was very low and not smooth at all.
5. We went back to the room after feeling cold stepping out of the hotel around 10am. Later found out two housekeepers started to vacuum the floor and clear the bathroom. We wanted to change our clothes and use the toilet, but they don’t understand. The lady went in and out the bathroom showing impatience and long face. We felt disrupting their work, and we could only get changed in front of the housekeepers in the living room and excuse the lady to let us use the toilet.
6. I once swam in a pool with more than 20 people. It was super crowded. What’s the point of making appointment of using the pool?
Besides of the aforementioned, there are still something I like.
+ There are not many hotels offer pool in Brussels. This hotel has a cool pool on the rooftop with sun baths on each side, and wonderful city view in the both sides of terrace. The pool design is great.
+ Check in place is in the 2nd floor, bigger than in the lobby of the building. The bar, waiting area and 4 check-in desks are connected in the same area.
+Quick lift - It will bring you directly to the floor you press for
+The basic room is very spacious and cosy. I enjoyed my stay here. Very quiet all day.
Hotel near Sint-Joost-ten-Node, Sint-Joost-ten-Node
Price per night from:BRL 765
8.7/10
Very Good
AAnonymous UserThe room is spacious, clean and the beds are comfortable. Staff are friendly too ! On this level that we stayed, there is a gym and sauna room too. We really enjoyed our stay here. Will stay in this hotel again if were to travel to Belgium again.
Highly recommended if you are looking for a good place to rest and easy travelling to places like Grand Place, Mont des Art, Brussels North Train Station, etc.
This hotel is also near to the station Rogier, it is within walking distance. Hence, it is easy to travel to other places. Many shops and eateries nearby.
There is a beautiful Starbucks nearby too. Do have a cup of coffee there and enjoy. If you are looking for soup noodles, you must try Pho Pho opposite Thon Hotel. The noodles and soup are very tasty!
Hotel near Sint-Joost-ten-Node, Sint-Joost-ten-Node
Price per night from:BRL 635
9.1/10
Great
SShaogangSunThe interior design of the hotel features a mid-century style. Both the public areas and the guest rooms are very clean and well maintained—credit to the housekeeping team for their excellent work.
However, the front desk service needs significant improvement. Upon arrival, there seemed to be an issue with the front desk computer system. The only staff member on duty was clearly aware that guests were waiting to check in, yet she did not even look up. Instead, she kept her head down and muttered to herself for a full five minutes without acknowledging anyone.
At check-out today, I asked another front desk staff member for a receipt (or any document confirming that the room charges had been fully settled). Her attitude was extremely rude, and she bluntly told me that they had no right to provide such a document, not even by email. I would simply like to say to this front desk lady: please do not treat guests like they are ignorant. After I firmly explained that I needed proof of the deposit refund, she finally and reluctantly printed the document for me.
The front desk staff at the Hilton Brussels clearly require better training. Unfortunately, this seems to be a common issue in Europe—even at high-end hotels, service staff are often poorly trained.
酒店內部裝潢是mid century風格,公共空間跟客房環境都相當整潔乾淨,給清潔團隊一個讚!但櫃檯人員就有待加強。抵達入住時櫃檯電腦似乎出問題,櫃檯唯一的一個服務人員知道旅客們在等入住,連看旅客都不看一眼,就低著頭自顧自一直碎碎念長達五分鐘。今天退房時請另外一位櫃檯的人員給我一張收據(我有註明或是其他證明房間款項結清的文件都可以),人員態度非常差的跟我說:我們沒有權利給你這份文件,連用電子郵件寄送也不行。只想跟櫃檯這位小姐說不要把客人當**好嗎?後來我又據理力爭說那我需要押金的取消證明,她才勉勉強強印出來給我。布魯塞爾希爾頓酒店的櫃檯人員訓練有待加強,但這好像是歐洲通病,歐洲就算是高檔酒店的服務人員都欠訓練。
Hotel near Sint-Joost-ten-Node, Sint-Joost-ten-Node
Price per night from:BRL 795
8.5/10
Very Good
PPeter Wladimirov+ good location
- tried to call the hotel several times upon arrival, but nobody answered
- arriving by car not recommended: no own parking, the nearby public parking Grand Place is a terrible place. Everywhere smells like piss, no easy access to the hotel
- breakfast is average: no good coffee, no special local food
GGuest UserStayed for three nights and had a lovely stay, only problem was the lifts weren't working the morning I was due to check out anyway, but besides that this hotel is a hidden gem in the city centre in Place des Martyrs. Rogier station is just a few minutes walk through the shopping centre, for airport bus, train and metro connections. I specifically chose Juliana as this hotel has a swimming pool and wellness facilities, with a mini gym and not many hotels in Brussels have pools. The room I requested was a quiet room on high floor away from lifts, room 306. Very comfortable, but be aware that the large top window brings in a lot of light, you need to ask to get it closed away or it will be very light. It's wonderful to provide Milton Brown toiletries and I enjoyed the Nespresso style coffee and teas provided. Housekeeping were helpful, I lost an earring in the bathroom basin and one of the ladies help recover it, so merci to her for her assistance. Pool, sauna and steam room are great, but be aware that there is no changing area, so go directly down to basement ready changed and wear slippers provided in the bathroom drawers. Staff were very helpful and friendly, I would definitely stay here again if I return to Brussels.
PPorcupine12tradeI was traveling with my daughter (youth). We felt very safe in this hotel. It is inside the main train station, just beside Haagen Dazs, access via a door. It is very convenient to go to Brugge and Ghent from the hotel and especially we have to take a train early morning to Strasbourg. The room for 2 was big, clean and nicely deco, we felt comfortable and it comes with a mini fridge.
GGuest UserHotel is very conveniently right located by the Brussels Central Station, and the Grand Place and other surrounding sights are all at walkable distance. Staff were courteous and helpful at the check-in, and process was very smooth.
Hotel room is somewhat dated, but comes with lots of wardrobe and storage space! Despite given a 1st floor room it was overall quite nice and quiet. The bar at the rooftop was nice as well.
The downside is the bathroom, the door cannot be closed properly and needs to be fixed, the toilet seemed to have a slight leakage and the railing of the bathtub was loose which made it dangerous for my elderly mother to use. These general upkeep issues should not be expected for a four-star hotel honestly…
AAnonymous UserIt is a small but well-equipped hotel. It is a 3-5 minute walk from the subway station. Unfortunately, there are no shops or convenience stores nearby, so it is not convenient for purchasing supplies. There are some snacks and snacks sold on the first floor of the hotel. Frozen pizza, there is a water dispenser on the first floor of the hotel, and it is a sparkling water machine, which is a plus.
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