If you, like me, value a great location and convenience, I highly recommend this hotel. It's close to the beach, the lagoon, good dining options, and the main square which offers plenty of attractions.
Most of the staff are incredibly friendly and helpful. The breakfast is quite varied and tasty.
I'd seen several complaints about cleanliness, but generally, our room was very clean upon arrival. However, towels were missing, and the liquid soap dispensers weren't refilled (one even came unstuck). We had brought our own soaps, but there was nowhere to put them. As a suggestion, I'd say there should be at least one soap dish or holder for shampoos and similar items.
We had to request room cleaning three times. I suspect the cleaning staff might have been overwhelmed given the number of guests, but this particular service was a bit disappointing.
The common complaints about the valet/parking situation and the elevator are indeed valid. Upon arrival, there are no clear instructions on where to park to unload your belongings. The hotel's paid parking lot also doesn't have enough spaces for everyone, so you end up blocking traffic until you figure it out. The elevator is genuinely slow and has a low weight capacity (this didn't affect me personally, so it didn't impact my overall positive rating).
The hotel is currently undergoing renovations, but we didn't experience any noise disturbance during our stay.
Contrary to what the advertisement states, there's no cable TV, only 2 or 3 local channels.
In summary: overall, the value for money is good. It was the best price I found in Torres for the amenities offered. While there are a few areas that could be improved, none of them significantly impacted our stay.
Very comfortable and clean room, breakfast with a great variety, in a wonderful setting (to the sound of birds and birds flying past the breakfast balcony, I felt like I was in a rural area right in the city), having breakfast in a historic house, surrounded by nests and with visits from birds is a privilege of this hotel, the view of the Moinhos de Vento Hydraulic Station is another great privilege…, warm welcome with late check-out and luggage storage.
The hotel is very good but very old. It needs a reform mainly in the acoustic issue. We listened to a lot of noise in the apartment above. We were with two babies and that ended to be very uncomfortable.
I missed a chair/sit to be able to sit. I had only a bed to sit, it was bad. I asked for a chair to be provided, but I had irregular legs. It suggests keeping a small chair and table base for us to do some activity with notebook.
Excellent hotel, but our room was a little old.
Very polite and helpful staff.
Wonderful bed and TV with Netflix, Star + and several channels.
Shower also very good.
Wonderful breakfast, with many varieties.
Paid parking costs R$40.00 per day.
All right.Excellent location, 24-hour manufacturer service, very complete breakfast, several options zero lactose and gluten-free.Restaurant with various dishes and price accordingly.A kids area missing, because it doesn't have. In general, we have a lot of clean and comfortable beds, we have already hosted several times and we will surely return.
Very good, the mattress is very comfortable, usually I travel to book ibis, quality assurance, to go to the night road, 6 o'clock to set off, no breakfast is a pity, no breakfast
Excellent breakfast. Comfortable bed. Plenty of things to do without having to leave the hotel, including activities for children. Very attentive staff.
I didn't like the outsourced parking, where you pay 38.00 per day. This should be included in the daily rate.
Also, the bathroom in the room doesn't have an exhaust fan to eliminate odors.
In any case, I would definitely stay there again.
Amazing
71 reviews
9.7/10
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GGuest UserWith daily already paga(R$369,54) ,*time of check-i* I had to pay more R$130,00 (R$30,00 fee for having a baby that already cost *a ******* and R$80,00 for a bi-bed). The daily was 2 adults and 1 baby of 10 years old. The bed was Quee, the room was a couple. Since Monday, day 18, I'm waiting for a connection from the hotel manager and the hotel manager.
Maria Cecilia da Costa dos Sacos
***: ***********
********°:***********
*° *********: ***
GGracielle CândidoHotel sensacional. Só tenho elogios. Recepção com atendentes super mega simpáticos (Destaque para o Lucas). Café da manhã maravilhoso. Estrutura e organização impecáveis. Eventos muito legais promovidos no hotel. Facilidade de ter transporte para centro. Já me hospedei duas vezes e retornarei com certeza.
Kkdle****First of all, the location of the hotel is very good. It's less than 10 minutes by taxi from Porto Alegri Airport and the interior facilities of the hotel are clean. The price is reasonable, the reception staff are very good at English communication and friendly. Dinner was also available in a buffet style with 62 reals, so it was convenient.I am sure I am willing to visit again.
GGuest UserPrimordial service from arrival, reception employee Marcos is always helpful. The adequate facilities are very well sanitized. The breakfast was wonderful, compared to the previous experience at the Hotel Brisa Tower in Maceió.
GGuest UserAmazing experience. Probably one of the best hotels we have ever stayed at. The combination of facilities, luxury and service was perfect from the moment we arrived until we left the hotel. Unforgettable moments for us. It will certainly be a must-see on our next trip to Brazil.
GGuest UserThe hotel is in a great location, right opposite the rodoviária. It is very clean, functional and comfortable. The staff very friendly and professional. Breakfast is amazing!
We stay in this hotel every time we need to take a bus or a flight, highly recomended.
GGuest UserThe experience was incredible! Outstanding service from the very first contact. Wonderful team! The afternoon tea and breakfast were delicious. The hotel’s structure is beautiful and cozy, providing an excellent experience for the guests. Congratulations!
TTertulianoThe team well requests, academy mto well equipped and with new equipment...mto spa good and with staff who do everything to enjoy...excellent breakfast...excellent location, well in the grass center...in front of the cake street...paid parking, even for guests...
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