My recent stay at the Grand Cityhall Hotel was truly exceptional and exceeded my expectations. From the moment I stepped into the lobby, I was immediately greeted by a warm, welcoming, and elegant atmosphere. This was evident in every corner of the hotel, from the exquisite interior design, a blend of classic and modern touches, to the thoughtful details within the rooms.
However, what truly made this experience unforgettable was the quality of service. The team at Grand Cityhall exemplified 5-Star hospitality standards. Every staff member I encountered was friendly, attentive, and genuinely helpful. The check-in process was seamless, and I felt truly valued as a guest.
I booked Hotel Aryaduta Medan through Trip.com and the whole process was smooth and hassle free. The booking was easy, the price offered was more competitive compared to other platforms, and the confirmation was instant. During check-in, there were no issues at all.
Hotel Aryaduta Medan is conveniently located in the city center, very close to shopping malls and restaurants. The room was spacious, clean, and comfortable. Breakfast had a wide variety of both local and international options. The swimming pool and other facilities were also great for families.
Overall, I am very satisfied with my experience using Trip.com and my stay at Hotel Aryaduta Medan. I would definitely use Trip.com again for future bookings.
We had such a lovely stay at Samosir villa resort that we extended with 2 more days. The place has a amazing location. Great staff and a very good restaurant. I would definatly recommend staying Here.
We stayed here just for one night before catching the train the next day. The room itself was nice, clean, and the bed was comfortable, which was perfect for a short stay.
However, all the rooms open directly onto the main lobby, so it gets very noisy early in the morning. If you’re a light sleeper, this can definitely be disturbing. There’s also a very large dehumidifier in the corridor that makes a constant, unpleasant noise.
The service was good for an older hotel. The facilities are a bit dated, but the price is quite affordable. The breakfast selection was decent, and the front desk service was attentive. It was a bit noisy, though, with the air conditioning unit outside the window being quite loud.
Had pleasant stay for 1 night , the location is excellent, staff were all very friendly and breakfast was a nice way to start the day, would definitely recommend for the location and friendly service especially for family with young children
This is truly very central location, close to train station, 2 minutes walking from train station to and from airport, good wifi, good breakfast mostly caters to locals but decent breakfast, room number 209 has windows but looking at wall and to a/c no city or any view, just a wall and a/c I would recommend and repeat myself
We had a pleasant stay overall. The room was very clean, though a bit small for the price. The staff were friendly and helpful. Breakfast had a good variety, and the rooftop café was a nice place to relax, although the food and drinks were a bit overpriced. The resort layout feels a bit compact since it’s built on terraced land. One thing we missed was the cozy, local village vibe that Tuk Tuk is known for—the atmosphere here felt a bit more generic. Still, considering the limited similar-level options in Tuk Tuk, this resort is a decent choice and I’d consider staying here again.
No hot water in the shower, a little bit seems dirty/ broken in the bathroom and it doesn’t give the feeling of real luxury, but for this price I think it’s very good still. You have a restaurant which is open 24/7 with friendly servers.
The pool is shared by hotel guests with people who pay for usage of the pool, looks clean enough.
Staff helped to bring luggage to the room.
The location of the hotel is good, it feels a little bit less developed around the hotel tho, but there is a nice mall nearby, maybe 5 minutes with the car.
Very Good
208 reviews
8.1/10
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HK$185
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8.7/10
Very Good
well the hotel is very clean, and this is personal experience i got very nice sleep here the location also very close with the city of medan so very comfortable
We absolutely loved our stay at this hotel. It’s conveniently located near major tourist attractions, which made exploring the city very easy. The rooms are large, spacious, and extremely comfortable. The hotel also has a spa and a well-equipped gym for guests. However, the women’s spa could use some improvements compared to the men’s spa. The staff provided incredible service throughout our stay, and they even offered us a late check-out. Highly recommended!
A conveniently-located hotel with a nice lagoon pool and outdoor area. The buffet breakfast has so many amazing Indonesian options - highly recommended.
Wonderful stay – peaceful and comfortable We had a very pleasant stay at Emerald Garden Stay. The place is clean, spacious, and very well maintained. The environment is quiet and relaxing, perfect for resting after a long day. The room was comfortable, with good air-conditioning and strong Wi-Fi. The host was friendly and responsive, making check-in and communication very smooth. Location is convenient, with easy access to nearby shops and restaurants. Overall, a great experience and good value for money. I would definitely recommend Emerald Garden Stay to friends and family, and would be happy to stay here again.
I had a very pleasant stay at Aryaduta Medan. The hotel offers a perfect combination of comfort, convenience, and warm hospitality. The room was clean, spacious, and well maintained, providing a relaxing place to rest. Staff were friendly, attentive, and always ready to assist with a smile. The location is excellent, right in the city center, making it easy to access shopping areas and local attractions. Breakfast was enjoyable with a good variety of local and international dishes. Overall, Aryaduta Medan delivers great value and a comfortable stay. I would gladly return again.
𝗕𝗥𝗔𝗡𝗗 𝗡𝗘𝗪 𝗛𝗢𝗧𝗘𝗟 World class hotel. An opulent hotel experience. The room was very clean, quiet and peaceful with a nice view. The food and beverage outlets are amazing and the staff is very friendly and helpful. The service here amazing, free ice cream whilst waiting for check-in is just the tip of the iceberg. The deep joy pool, everyone should dive into once. Their luxury white fluffy towels, plush white bath robes and heavenly-smelling shower gels in tiny little bottles 一there's something about padding around in their fancy bathroom that feels gloriously decadent. The breakfast spread was a culinary delight, and the hotel's facilities, including the spa and fitness center, were top-notch. Located conveniently in the heart of the city, this hotel is the epitome of luxury. I highly recommend it for an unforgettable experience. Recommend this hotel to anyone that can afford it. 𝐓𝐇𝐄 𝐁𝐄𝐒𝐓 𝐇𝐎𝐓𝐄𝐋 𝐈𝐍 𝐓𝐇𝐄 𝐇𝐄𝐀𝐑𝐓 𝐎𝐅 𝐌𝐄𝐃𝐀𝐍 🏆🪙 (𝗥𝗔𝗡𝗞𝗘𝗗 #𝟭 𝗢𝗙 𝟰𝟰𝟯 𝗛𝗢𝗧𝗘𝗟𝗦 𝗜𝗡 𝗠𝗘𝗗𝗔𝗡) 𝐓𝐫𝐢𝐩𝐚𝐝𝐯𝐢𝐬𝐨𝐫’𝐬 𝟐𝟎𝟐𝟐 — 𝟐𝟎𝟐𝟒 𝐓𝐫𝐚𝐯𝐞𝐥𝐞𝐫𝐬’ 𝐂𝐡𝐨𝐢𝐜𝐞 𝐀𝐰𝐚𝐫𝐝𝐬: 𝐁𝐞𝐬𝐭 𝐎𝐟 𝐓𝐡𝐞 𝐁𝐞𝐬𝐭 This marks the third year in a row that The Radisson Hotel Medan has been recognized and received this award. 𝗧𝗥𝗔𝗩𝗘𝗟𝗟𝗘𝗥 𝗥𝗘𝗩𝗜𝗘𝗪 𝗔𝗪𝗔𝗥𝗗 𝟮𝟬𝟮𝟯 | 𝗕𝗢𝗢𝗞𝗜𝗡𝗚.𝗖𝗢𝗠 AND REMEMBER THAT WE ARE THE GREATEST AND THE BEST HOTEL EVER IN THE HISTORY OF THE CITY OF MEDAN. LEADING BUSINESS HOTEL IN INDONESIA | WTA 2019 LUXURY BUSINESS HOTEL | WLHA 2017 HAPA BEST BOUTIQUE HOTEL 2016一2018
I recently stayed at JW Marriott Hotel Medan and was truly impressed by the experience from start to finish. The service was exceptional—every staff member I encountered was warm, professional, and eager to assist, whether it was at check-in, concierge, or housekeeping. The room was spacious, clean, and elegantly designed, with a fantastic view of the city skyline. The bed was super comfortable, and the bathroom was spotless with high-quality amenities. The Wi-Fi was fast and reliable, which was a huge plus. The facilities were top-notch—I particularly enjoyed the infinity pool on the upper floor, which offers an incredible panoramic view of Medan. The fitness center was well-equipped and clean. Food-wise, I was blown away by the breakfast buffet at Marriott Café. A wide variety of both local and international dishes, all fresh and delicious. Overall, JW Marriott Medan exceeded my expectations. If you're looking for a blend of luxury, comfort, and excellent service, this is the place to be.
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