Spent five nights here at around Easter time, visiting my relatives living nearby. Hotel is a hidden gem - really beautiful, ancient, quiet; with magnificent panoramic view of Rome, esp at night. Staff are all very nice, friendly and provide help whenever required. Breakfast is fine, not much in variety but for me it's good enough. will certainly come again when I next visit Rome/grottaferrata.
Very good, the price is good in the off-season, but it is inconvenient without driving. There is nothing inside, so you need to bring it with you. It is actually recommended to bring your own sheets because it will not be too clean, but overall it is good and I feel very safe. There is a door blocking the entrance, very safe
Hotel near Termini Central Station,Rome16.1% of visitors choose this area
GGuest User2026.01.07
Location is just across the train station.. very convenient !
Love the bed… so comfortable! They follow my request on the room location. It’s a quiet room.
Staffs are wonderful and helpful will def recommend this hotel!
Hi, We had a fantastic stay at this property. Huge and spotless room, comfortable and large beds. I recommend this hotel and will definitely come back!!! Tops 😊
The palace is very well maintained, large and spacious rooms. Positive notice that you do not find often is the waste division within the room. With friendly and prepared staff and the price quality ratio is excellent. I also tried the spa and I found myself well. The hotel is located in the center of Soriano in Cimino, the city itself is beautiful to visit but very small, I would advise you for a relaxing stay. The place is near the Park of Bomarzo and is not far from Viterbo
Hotel near Termini Central Station,Rome16.1% of visitors choose this area
GGuest User2026.02.14
Pros: For a European hotel, the room was quite spacious, and it even had a small single sofa and a desk. A nice touch was the provision of disposable slippers and bathrobes. The bathroom facilities were new and very clean.
Cons: It's located near the main street, and the soundproofing isn't great. I could hear cars roaring all night, which made it hard to sleep. If you're staying here, I'd recommend asking the front desk for a quiet room away from the street.
The quilt didn't have a cover (there were a few simple brown mattresses in the closet for me to cover myself with), and the bed had a white sheet that smelled of grease. It felt like it had been washed but not washed at all. I felt itchy all over my body, like ants were crawling on it (probably mites), and I didn't sleep well that night.
We stayed as a family in a premium bungalow, it is very clean and well equipped. Im honestly really impressed how clean it is. All the linen, towels, duvet are spotless. There is a dishwasher, but we didnt have a dishwasher cleaning tablets, so we couldn’t use it. There is a bbq, we didnt use it either. The pools amenities are fantastic and really clean. There are a few eateries, a shop, a laundry. Our location was far from the pool and playgrounds, the closer units might be challenging to stay in with kids, there is a lot happening and it is loud late in the evening. Overall we really enjoyed it and kids loved it. We didnt need the shuttle bus, so cant comment on it. The only thing is that after a checkout I entered a shop to buy something and kept my credit card in my pocket, when I wanted to pay at a cashier, my card disappeared. I searched the small shop in case it fell out but no success. So I guess you have to be careful.
An Unforgettable Stay with Exceptional Service at Starhotels Hello, I’m a traveler from Korea who recently stayed at Starhotels during a family trip to Italy. Our 4-day stay in Rome was so wonderful that I felt compelled to write this heartfelt review as soon as I returned home. This trip was our very first family vacation to Europe — with my mother and my son — and we spent the first three days in Rome at Starhotels. From the moment we arrived, everything exceeded our expectations: the excellent location, the spotless rooms, and most of all, the warm and thoughtful service from the staff made our stay incredibly comfortable. We were so satisfied that we decided to return to Starhotels for our final night in Italy. However, due to a mistake on my part, I accidentally booked the wrong date. After completing a long 11-day journey through southern Italy, we returned to Rome exhausted — only to realize the booking was incorrect when we arrived at the hotel. It was a stressful and overwhelming moment… until Mr. Tofael M., the manager, kindly stepped in to help us. Before even fully understanding the issue, Mr. Tofael looked us — especially my son — in the eyes and simply said, “Don’t worry.I’ll find a solution for you.” Those few words brought such relief and comfort. In a foreign country, such a mistake can feel paralyzing, but his calm and genuine reassurance made a huge difference. Even more touching was how Mr. Tofael and Ms. Paola S. at the front desk went out of their way to find a solution for us. Since the booking was made through an external site (not directly through the hotel), it was a complicated issue. Nevertheless, Mr. Tofael personally made multiple calls and followed up diligently until he was able to resolve the matter. Thanks to his efforts, we were able to spend our last night in Italy exactly where we wanted — back at Starhotels, feeling safe and cared for. As someone who has worked for years in global hotel chains in Korea and is still in the hospitality industry, I can honestly say that their professionalism and dedication truly stood out. They are a model of what true hoteliers should be — and they absolutely deserve recognition and praise. Without hesitation, I will choose this hotel again when I return to Rome. I also plan to recommend Starhotels, along with the outstanding service of Mr. Tofael and Ms. Paola, to as many people as possible through blogs, travel communities, and any platform I can. Thank you from the bottom of my heart.
I booked this hotel as it was within walking distance to a conference venue nearby. The hotel staff were very kind and I was able to check in early as my flight to Rome was early, this helped a lot as I was able to freshen up before visiting the sights . The nearest metro station is Eur Palasport which will take you to all the tourist sights . The reception staff was very kind to make me an espresso in the morning as the coffee machine was not working.
Very close to Termini and an easy walk. Very well lit with simple walkways and adequate for accessibility. The room was clean, with information cards, towels, robes and a simple safe for valuables. There is breakfast available in the dining hall and luggage storage should you chose to walk about Rome before or after your stay. GOD FORBID, you need to use a bathroom on the ground level, however. My stay was perfectly fine until I needed to toilet before our departure. When I asked if there was another bathroom for use, I was told that I could use the train station bathroom (€1,50) I must have just been another traveler off the street to the staff looking for a sneaky free toilet use standing there with my luggage. After the staff recognized the mistake they wanted to usher me to another bathroom. I opted to pay the €1,50 than to be insulted further. “Good luck in Europe” is the hospitality you can expect in Rome.
One of the most amazing experiences. The staff were friendly and nothing felt too much. Rooms were gorgeous and everything was so special. This is our definitive space to stay when in Rome!
Great place, had a lovely stay and room was amazing. Incredible sunset views. The receptionist didn’t seem too friendly/welcoming. She had a hostile attitude but it did not ruin my experience with the other hotel staff
Staying in this hotel for the second time. Excellent location. Close to the Rome Termini train station, which take 35 minutes from the airport by Leonardo Express train. Walking distance to many popular historic places and nice restaurants.
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