Not aware that pullman was having some renovation and we need to take staircase to level 2 and get the lift to our room.
Also next day after cleaner done the room service noticed she pressed the toilet bowl flush button too hard and never bounced back caused water kept flushing nonstop. Lucky I have returned to hotel room as, forgot to take something and tried to pull that flush button up. I I felt still have room for improvement for quality or cleaner.
Overall the counter staffs and others are very friendly and helpful too.
Good location of this hotel and look forward again to stay hopefully the renovation done.
Hotel near Waterfront,Kuching100% of visitors choose this area
AAnonymous User2025.12.04
We absolutely enjoyed our stay at this hotel. The room was comfortable, and the service was excellent. A special mention for the breakfast—it was truly awesome! We would definitely recommend this hotel.
The facilities are excellent as it's a newly built hotel. I was especially satisfied with the king-sized bed; it was spacious enough for a family of three. We added an extra bed for our child, but it probably wasn't even necessary. My only minor regret is that the large guest room I stayed in didn't have a bathtub.
The pool view is superb, and with a roof overhead, you can use it regardless of the time or weather, which is great. The water is a bit cold, though. The indoor showers at the pool were incredibly convenient. You can even get towels from the gym, so you can shower there before heading back to your room.
My only slight disappointment is that some staff members didn't quite deliver the 5-star service expected of a hotel like this. Despite that, if you're ever in Kuching, I highly recommend staying here.
Hotel near Waterfront,Kuching100% of visitors choose this area
AAnonymous User2025.11.22
I had a truly pleasant experience staying at the Grand Margherita Hotel in Kuching. The location is excellent—right by the waterfront—making it very convenient for sightseeing, relaxing walks, and exploring nearby attractions and eateries.
The room was comfortable, clean, and well-maintained, providing a relaxing environment throughout my stay. The staff were friendly, professional, and always ready to help, which made the whole experience even better.
Breakfast had a good selection, with both local and international options, and the dining area was comfortable and spacious. Facilities like the pool and common areas were also well-kept and enjoyable.
Overall, Grand Margherita Hotel offers great comfort, good service, and an ideal location. I would definitely recommend it to anyone visiting Kuching, whether for leisure or business.
They’re welcoming and warm. Hotel staff are superb and service is good. Bed was comfortable and decoration of room was nice. Good ambience makes it all an enjoyable stay. Location near to the airport. Highly recommended.
Convenient location opposite a local eatery area and coin-laundry across the road from the main entrance. There is direct access via a glass door from lobby to Boulevard Mall which has a small food court, smart supermarket, Watson, Guardian, Pizza Hut, Mr DIY.
Hotel pool & gym at level 6. The gym has spacious floor space including 2 separate areas for yoga and exercises, away from the good range of equipment & free weights.
My corner Deluxe room is spacious (45 M2,) with separate sitting area and even a timber deck for kids or exercises. Big comfortable bed/firm mattress, clean shower/bath room with strong water pressure, window offers good view of Kuching city all way to Matang and Santubong.
Breakfast buffet offers both Malaysian & Western hot food, fruits, salad and yoghurt, tea, coffee, teh tarik and fruits drink.
Best swimming pool with near sea comfortable feel , best enviroment relax and seafood restaurant at front of stay with also including best wonderful breakfast for me my family 🥰🥰🥰
Hotel near Waterfront,Kuching100% of visitors choose this area
AAnonymous User2025.12.20
What i love the most is the pillow...so comfortable and i forgot to ask what the brand is because i feel so good while sleeping since i have a back pain. The food is delicious especially laksa sarawak..feel soooo good.The location is also nice within tourist attraction.
Hotel near Waterfront,Kuching100% of visitors choose this area
SShou Wei2026.01.02
The hotel's cleanliness is excellent, and all daily necessities are provided. The shower gel is also very fragrant and pleasant to use. I personally love the hotel's breakfast; there are many delicious options, and I highly recommend it. It's not expensive and is located right in the city center. Kuching Waterfront Park and surrounding shopping markets are just downstairs and within easy walking distance. Plus, there are beautiful river views to enjoy.
A wonderful short stay at Damai Lagoon Beach with my family. Relaxing and chill vibes, clean and comfortable room, and excellent service throughout.
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HHebianxiaocao1The location is quite convenient, with Chinese-run tea restaurants nearby. The breakfast buffet is good. The staff are very friendly, and the rooftop pool and gym are great, offering a nice view of the sunset! It's not far from the supermarket and Canada Hill. I recommend climbing Canada Hill for city views; there's also an oil museum to visit inside.
SsuekNot aware that pullman was having some renovation and we need to take staircase to level 2 and get the lift to our room.
Also next day after cleaner done the room service noticed she pressed the toilet bowl flush button too hard and never bounced back caused water kept flushing nonstop. Lucky I have returned to hotel room as, forgot to take something and tried to pull that flush button up. I I felt still have room for improvement for quality or cleaner.
Overall the counter staffs and others are very friendly and helpful too.
Good location of this hotel and look forward again to stay hopefully the renovation done.
GGuest UserJinHold has always been one of our preferred hotels. However, during this recent stay, we experienced an issue that affected our rest. The lobby / hotel music was excessively loud and could be clearly heard from our room. We stayed on Level 5. Unfortunately, it was only turned off late at night, and we were unable to sleep properly as the music remained audible from our room.
Additionally, I left my white 2-in-1 pillow and blanket on the bed when I checked out. I contacted the hotel after arriving in Kuala Lumpur and was informed that housekeeping could not locate the item. I would like to reiterate that I am very confident it was left in the room, as I was using it during my stay.
__jenjoePullman Miri Waterfront
Great location by the waterfront, close to shops and food. Rooms are spacious and comfortable, many with nice sea views. Staff are friendly and facilities like the pool and gym are good. Cleanliness and maintenance can be inconsistent, and food is average for the price. Overall, a good choice for leisure or short trips if you value location and space.
GGuest UserThe location is perfect, with views of both Mount Santubong and the vast South China Sea. Despite coming on monsoon season, we still enjoy the view and swimming at the hilltop swimming pool. We were the only guest at the whole hilltop complex! It's a bit far from the main building where there's cafe etc but we enjoyed the quietness and the amazing view. The way to commute from our room the main building is either by the 24hr shuttle service or use the stairs downhill (beware only during the day and good weather)
Food at the restaurant was good, we went for dinner and breakfast. The price also was very affordable for a hotel standard, a dinner bill total was about RM100 for 4 person!
This wat at Cafe Satang.
Staffs were all very helpful and well trained.
Overall good experience.
SShou WeiThe hotel's cleanliness is excellent, and all daily necessities are provided. The shower gel is also very fragrant and pleasant to use. I personally love the hotel's breakfast; there are many delicious options, and I highly recommend it. It's not expensive and is located right in the city center. Kuching Waterfront Park and surrounding shopping markets are just downstairs and within easy walking distance. Plus, there are beautiful river views to enjoy.
GGuest UserEverything in the room, front desk is good & fine.
My comment would be for breakfast. Hopefully the staff can refill the food faster, it's breakfast time, the food already finished but the staff doesn't seem to want to refill, even refills also take a long time for them to do so...
JJohana binti JohariRoom with sea view was absolutely perfect. The panoramic ocean view from our room were breathtaking, green, fresh. The staff went above and beyond to ensure our every need was met. Very calm pool to swim. Private beach access was ideal for relaxing vacation.
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