Hotels With Pools in East Java, Indonesia

"An Amazing Stay from Check-in to Check-out! From check-in to check-out, everything was worth every penny we paid! Starting with the reception, the service was excellent, and the staff were incredibly friendly and welcoming. They really understood our needs and did their best to make sure we had everything we needed throughout our stay. The room was absolutely amazing! Honestly, we didn’t expect too much at first, but the moment we stepped inside, we were pleasantly surprised. Everything was great, from the comfortable bed to the clean bathroom and, most importantly, the incredible city view. Not going to lie, we absolutely loved the view of the city, both during the day and at night. It was truly one of the highlights of our stay! We stayed for two nights and requested housekeeping service during our visit. To our surprise, the housekeeping team did an excellent job. They cleaned the room so well that it felt almost brand new again. We really appreciated their attention to detail! We also booked a stay that included breakfast, and it was definitely worth it. There was a great variety of breakfast options to choose from, catering to different tastes and lifestyles. With so many choices available, there was something for everyone. The breakfast experience was definitely one of the best parts of our stay. On top of that, guests can enjoy complimentary access to the swimming pool and gym. The hotel also offers massage services and has an on-site spa, which is a great bonus for anyone looking to relax and unwind during their stay. Last but not least, the hotel provides parking facilities for both cars and motorcycles. The staff managing the parking entrance and exit were friendly and helpful as well. They also checked vehicle details when guests exited the parking area as part of their security procedures, which gave us extra peace of mind. Overall, we had a wonderful experience and felt that everything was worth what we paid. From the friendly staff and comfortable room to the beautiful city views, excellent housekeeping, delicious breakfast selection, and additional facilities, everything made our stay memorable. We would definitely recommend this hotel to anyone looking for a comfortable and worthwhile stay! Thank you to the entire team for making our stay such a pleasant experience. Keep up the great work!"

"I always stay here whenever I visit, but this time the experience was a bit disappointing. It has many positives, otherwise I wouldn't keep coming back to Surabaya and staying here. Let me talk about the negatives. I drove all the way from Bali, feeling a bit tired and unwell. I wanted to check my blood pressure, but when I asked at the front desk, they said they didn't have a blood pressure monitor. I believe a blood pressure monitor and some simple health check tools should be readily available. They're not large pieces of equipment, and it's essential for hotels to have some basic medical supplies for guests who feel unwell. This is just my personal suggestion. Also, during holidays or public festival days, the hotel's advantage of convenient transportation and being connected to a mall turns into a nightmare. You have to wait a long time for the elevator to get to the basement parking, and finding a parking spot becomes extremely difficult."

"Lobby: Absolutely stunning! From the moment you step in, you get that luxurious, top-class hotel feeling. Room: Spacious, spotless, and well-maintained, with a comfortable bed that makes it easy to relax and unwind. Pool: Definitely one of the highlights! The kids’ pool area with sand is a huge plus for families, while the beautiful infinity pool offers a lovely spot for adults to relax and enjoy. Overall: A wonderful place to stay, whether you're travelling with family or exploring on your own. A great combination of luxury, comfort, and family-friendly facilities. Definitely a hotel worth coming back to!"

"I'd say this is the most satisfying 5-star serviced apartment hotel I've stayed in for years. It's a newly opened hotel, and on the day of our stay, the staff even upgraded us to a two-bedroom, one-living room unit, which was incredible value for money. I never expected to find a hotel of this caliber in Surabaya. The privacy is excellent, with each unit having its own elevator. Security checks are also very thorough; Grab vehicles need to undergo a safety inspection before entering the lobby. This trip coincided with our anniversary, and the staff surprised us with a mural outside our room – we were so delighted! Although the front desk staff's English wasn't perfect, they still tried their best to communicate with me. The room facilities are very comprehensive, with a microwave, tableware, sound system, TV, water dispenser, and more. There are even instruction cards on how to use everything. The only thing that could be improved is putting signs on the washing machine and kitchen doors. We knew beforehand that the hotel had a washing machine and needed to use it after our volcano trip, but we couldn't find it anywhere in the room. We had to contact the front desk, and they sent an engineering colleague over. The problem was, we couldn't find the washing machine's location at all. There was a locked door in the room labeled 'emergency exit,' and we thought it was a fire door, so we didn't open it. Later, another staff member came to our room and rang the doorbell, which we found very strange because no one was outside. Only then did the front desk call and tell us there was another door in the room, and that's when we discovered the washing machine behind it. So, I'd suggest putting a sign on that 'emergency exit' door. But overall, we were extremely satisfied and hope to have the chance to stay again in the future."

"Traveling solo, I arrived at the hotel in Banyuwangi after a bumpy journey from Lovina. The staff's warmth immediately put me at ease. 😘😘 The hotel's environment is also superb, especially by the pool – I just wanted to lie there all day and never leave! 😄😝 I also had the front desk arrange an Ijen Expedition Hiking tour. We had a driver, an English-speaking guide, and a photographer, all of whom were incredibly nice. My guide and photographer, in particular, who hiked with me, didn't just help with photos but also constantly ensured my safety. The cliff going down to see the blue flames is truly dangerous. I'm so grateful to them. It was a wonderful and unforgettable experience! 🥰🥰"

"Nice stay here… spacious & clean room, make my daughter so happy to stay here especially the waterpark. We choose Jamboo Kingdom for her bday surprise"

"I had to work at the mall right across from the accommodation. The room was clean and the location was good. There were plenty of breakfast options, especially for those who enjoy Indonesian food. You can also ask the hotel to arrange a car to take you to the mall across the street."