Very good hotel, reasonable SPA price, 20% discount for hotel guests, special technicians are in place to abide by the law, Ctrip also offers a buffet dinner and breakfast for low room rates, which is really a pleasant surprise! There is also a karaoke PARTY in the hotel lobby at night. In short, this is a perfect accommodation experience!
The hotel is in a good location and has 1,000 rooms. It is a resort hotel for many tourists. The central area is a swimming pool. There are various performances or parent-child programs every night. It is very suitable for bringing children or traveling at home.
A professionally run five star hotel at the center of sousse. Interior design in the hotel is impressive and eye-catching. Flawless cleaning service. Rooms are immaculate, furniture is new. We stayed there three nights, and had room service every day without an interuption, which was great.
Staffs are friendly and welcoming, especially those working at the reception. Muhammed was extremely professional, has resolved a couple of issues pretty quickly. He was so kind, he allowed us late check out as our flight was running in the evening.
Food was delicious and was enough for us. We loved their freshly made smoothie in the breakfast and in the dinner.
Very friendly staff.
The room was good but it was seen that bed bugs had been present a while ago.
Unfortunately, the meal menu was very limited.
The cost a little overpriced for the room.
The pool (/inside and outside) was very well lit and hygienists.
The view from the hotel room was very nice.
Facilities: old, the hotel room layout is not good, there are rooms similar to the underground first floor. The breakfast room has been repainted, and the paint smell is still strong. It is not directly adjacent to the beach, but there is a garden.
Service: The service level is below average. The omelette lady in the breakfast room is very friendly.
The hygiene is very ordinary, quite poor, and the sheets are also worn out.
The room does not come with water, so I was asked to get it from the bar myself.
Un très bon hôtel je conseille fortement, personnel très compétent, nourriture variées et délicieux, c'était un séjour fantastique.
Le négatif c'est les serviettes sont propres mais vieilles.
The hotel is right on the edge of the Mediterranean Sea and has its own exclusive beach. The garden is also quite large, convenient for walking and exercising. The hardware in the gym and restaurant are all in line with expectations. Breakfast was good.
OK hotel but it doesn't deserve 5 stars, I was disappointed with my experience...
Negative points :
Small problem at the entrance: no baby bed in the room not in accordance with the reservation!
Fridge noise in the bedroom which prevents you from sleeping
Building work on the garden side…!
Good points
very kind and helpful staff
Hearty breakfast
Well secure and well located
Great
59 reviews
9.1/10
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9.1/10
Great
MMuhammed MuzammelA professionally run five star hotel at the center of sousse. Interior design in the hotel is impressive and eye-catching. Flawless cleaning service. Rooms are immaculate, furniture is new. We stayed there three nights, and had room service every day without an interuption, which was great.
Staffs are friendly and welcoming, especially those working at the reception. Muhammed was extremely professional, has resolved a couple of issues pretty quickly. He was so kind, he allowed us late check out as our flight was running in the evening.
Food was delicious and was enough for us. We loved their freshly made smoothie in the breakfast and in the dinner.
LLaety MOusra and Aymen 🥰ont was at the listening and  arranged, for my late exit  from the hotel, Beautiful location all comfort  to recommend strongly 👍
GGuest UserDespite a late-night arrival that made locating the entrance a slight challenge, any difficulty was instantly forgotten the moment I stepped inside. This traditional Tunisian hotel is an absolute gem. I was immediately mesmerized by its welcoming charm, enveloped in a stylish and tasteful ambiance that feels authentically local yet serene.
My spacious room was beautifully decorated, continuing the elegant theme. Mornings were a delight, thanks to a breakfast that felt like a genuine treat. I also adored the thoughtful touch of a boutique corner in the lobby, showcasing upscale, modern takes on traditional handicrafts.
Above all, it was the hospitality that defined my stay. The host, Farah, was the epitome of class and kindness. Without a moment's hesitation, I know I will return. Thank you, Farah, for your wonderful care.
IidleduckFacilities: old, the hotel room layout is not good, there are rooms similar to the underground first floor. The breakfast room has been repainted, and the paint smell is still strong. It is not directly adjacent to the beach, but there is a garden.
Service: The service level is below average. The omelette lady in the breakfast room is very friendly.
The hygiene is very ordinary, quite poor, and the sheets are also worn out.
The room does not come with water, so I was asked to get it from the bar myself.
FFelice CossoloConsidering the value for money, it's not bad. Excellent sea view. Half an hour for the registration of the check in seems excessive to me. Hearty meals. Wifi works fine. TV channels need a technician to tune them, I couldn't
GGuest UserLoved this place, great vibe. Design was perfect and the attention to detail was great. I was moved to the new building which was perfect - nice and quiet. The restaurant was fine… I would not rave about it as a few things were missing from the limited menu and it was very slow. But tasty. Overall I would recommend this spot.
AAltintasVery friendly staff.
The room was good but it was seen that bed bugs had been present a while ago.
Unfortunately, the meal menu was very limited.
The cost a little overpriced for the room.
The pool (/inside and outside) was very well lit and hygienists.
The view from the hotel room was very nice.
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