Hotels With Pools in Riau Islands, Indonesia

Clean and spacious room, looks like partially renovated. Food was delicious. Near to De Sands (Santorini of Batam) and pink sands at Blue Fire Beach Club. About 20-min drive from the city. A little hassle on the 'paper work' - filling in the breakfast menu form to select dining options the night before, and signing off acknowledgement form for the massage service. Take note if thinking to enjoy spa service in the hotel. The massage service starts from 10am to 7pm. Not so ideal to have it before checking out by 12pm, can be quite rush especially if wish to bathe in the room (instead of at the spa villa). Check-out time quite stringent, limited extension time given. Also can't have our massage after dinner for relaxation before sleep since the service ends at 7pm. No massage places nearby. Would have to book a cab to the city area.

Everything about this place was perfect – the service, the ambiance, the food, and the prices. I'll definitely be bringing my family and friends back here. I heard that during the off-season, it's only around 500 RMB, which is incredible value for money. This time, I visited during Chinese New Year and unfortunately couldn't book a sea-view room, which was a real shame because I bet the views from there are absolutely stunning. After getting off the boat, the first small booth on the left is where the hotel's reception and parking staff are. We waited about 10 minutes for a private car to take us to the hotel, and the service was excellent. The front desk staff, I'd say, were adequately helpful, but not overly enthusiastic – perhaps they deal with too many check-ins in a day and become a bit desensitized. We stayed on the island for two nights. It was the rainy season, so we experienced both downpours and sunshine. However, just before we left, the sun came out in full force. A word of caution: make sure to apply sunscreen everywhere! I got sunburned in just one morning. Honestly, the prices on this island are really low. I found it to be very affordable, and the service was excellent. There's a small shopping street right next to the hotel where you can buy basic necessities like clothes and shoes. I initially thought that a hotel of this size would have a more expensive beach club, but we ordered a whole table of food for two people and it only came to just over 300 RMB. Seriously, the service at the hotel's beach club by the pool was amazing. They met every request. I felt like I got more than my money's worth. And a heads-up for travelers: knowing English is really important when you're abroad.

We booked a kids' themed room. The room has a dedicated area for children with bunk beds, a kids' wardrobe, bathrobes, a Nintendo Switch, a table and chairs, and a beanbag, all designed for their height. The balcony overlooks the hotel pool, offering a great view. The service was impeccable; we felt right at home. Both the hotel restaurant and room service were very thoughtful and friendly, with a consistent service style. There's a buggy service to take guests to nearby restaurants and the beach. My parents and the kids didn't want to leave! 🤭

This is a first time I’m staying here, perfect location as for family can walk to the one Batam mall and opp there’s a lotus supermarket.  Pool and gym just nearby, convenient for parents to workout while kids having good time in the pool. Last day after breakfast we spent time playing pool just outside the breakfast area. Children enjoyed it.  Staff is helpful and polite.  Overall we’re

Strengths: The hospitality was excellent, with genuinely warm and attentive service from the staff. Special recognition goes to Aditia, whose helpfulness and professionalism significantly enhanced the experience. The room was spacious, well-maintained, and clean, offering a comfortable environment complemented by a pleasant view. In addition, the hotel’s location is highly convenient, with shopping malls and a wide range of eateries within short distance. Areas for Improvement: One operational limitation was the hot water system. The water heater requires approximately a 30-minute interval before it can be used again, which may be inconvenient for multiple guests sharing a room. Furthermore, the hot water supply runs out relatively quickly, making it necessary to complete showers promptly or switch to cold water toward the end.

The hotel is new and very clean, and the restaurant is spacious with a great variety of delicious food. Our room was also clean and comfortable. The two single beds in one room were more than enough space for our family of four. The staff were very friendly and polite, and we all really liked them. We'll definitely stay here again next time we visit Batam, we're very satisfied! 😀 There's even a go-kart track on the rooftop downstairs, and many restaurants, snacks, and massage parlors conveniently located nearby. It's also very suitable for parents with children 👏 Getting a taxi or using Grab is super convenient. It's truly worth recommending. I've already recommended it to many friends since returning to Singapore! 👍🏻

Everything at the resort was incredibly systematic and well-organized, resulting in a completely frustration-free stay. We arrived at 12 PM and were pleasantly surprised to receive our room for an early check-in at 1 PM after a minimal wait! We opted for the 6-activity package—a great value according to my husband—which included a fantastic 2-hour karaoke session and access to the kids' indoor playground. We highly recommend the 6-activity package; it kept us thoroughly engaged throughout our 3-day, 2-night stay. The resort's punctuality was excellent: our in-room couple's massage therapists arrived exactly on time, and the fire for our 6:30 PM outdoor BBQ was already set up by 6 PM. The sound proof is not so good especially when the kids sleep at the teepee materials but when they are tired they still can fall asleep fast just that the next door kids wake up so early. Have to expect sound as it is glamping.

I recently stayed at Harris Hotel Batam and was thoroughly impressed by my experience. The hotel's location is simply outstanding—situated right next to the Batam Center Ferry Terminal, it’s incredibly convenient for travelers, especially those arriving from Singapore. I appreciated how easy it was to check in and head directly to my room without any hassle. One of the highlights of my stay was the excellent sea view from my room. Waking up to the sight of the water was refreshing and set a lovely tone for each day. Additionally, being directly opposite Mega Mall was a delightful bonus. With a plethora of dining and shopping options just a short walk away, I had plenty to explore, from local eateries to international food chains. The international breakfast spread at the hotel was impressive, featuring a wide array of dishes including delicious local Indonesian options as well as familiar Western choices. Whether it was the mouthwatering nasi goreng or the variety of fresh fruits available, I loved starting my day with such a hearty meal. I also want to commend the hotel staff for their friendliness and attentiveness. I requested a non-smoking, quiet room upon check-in, and they went out of their way to accommodate my needs, ensuring that my stay was as comfortable as possible. Their warm service certainly enhanced the experience. While my room was slightly dated, it was generally clean, and the comfortable bed made for restful nights. The slight age of the furnishings didn’t detract from my overall satisfaction with the stay. In summary, Harris Hotel Batam strikes a perfect balance between convenience, comfort, and hospitality. The strategic location, scenic views, excellent breakfast, and responsive staff make it a solid choice for anyone visiting Batam. I would not hesitate to recommend it and look forward to returning in the future!

Chill vibe!! Super love the deluxe villa layout. Unfortunately that morning was raining, we only can have our breakfast on dining table instead of pool The bathroom is outdoor concept❣️ It is adviseable to take ur ealier, theres no light at all Overall experience is great

Great staff, location and excellent spread of breakfast! The hotel is currently undergoing renovation to add an additional 152 rooms but there were no noise or disruption! The rooms looked exactly as advertised and the staff prepared something special for us. Initially, the aircon in our room was quite hot, but Tesa was fast in arranging technician to rectify the issue, special thanks! Overall we had a lovely stay!