Best Western Regina Elena is an average hotel with decent service. Nothing particularly bad, but nothing outstanding either. Parking was a bit pricey, and while the room was okay overall, the bathroom was quite small.
Breakfast was simple, with an okay selection — enough to get you started for the day, but nothing memorable.
It’s fine for a short stay, but don’t expect anything fancy.
Chambre spacieuse et assez confortable même si nous avons dû réclamer des couvertures non fournies, pas de bouilloire. Les informations sur l'hôtel et ses équipements devraient etre mis à disposition des clients dans la chambre. Je devais appeler la réception mais aucun numéro affiché. Grosse déception pour l'accès au SPA devenu payant (les années précédentes le SPA était inclu) et cette info n'apparaît pas sur le site de l'hôtel. Et malheureusement, j'avais choisi cet hôtel pour profiter d'un moment bien-être entre amies. L'enregistrement des nouveaux arrivants est trop long ! Nous avons attendu 30 minutes (2 couples devant nous) pour passer à l'accueil. Malgré la propreté de l'établissement et le personnel accueillant, nous ne retourneront pas dans cet établissement qui demande à améliorer certains points négatifs (pas de toilettes au restaurant, il faut descendre au sous-sol...)
Do not check in! It looks glamorous on the surface, but it's full of traps. Cut your losses and leave immediately. This is a hotel in the mountains, and I booked three nights. I didn't know that to get to Cinque Terre, I had to take a bus for about two hours to La Spezia and transfer, and there were no buses on Sundays. I needed to go to Milan that day, and the hotel refused to refund my money, offering to call a taxi for 50 euros. Didn't you tell me there were no buses on Sundays when I booked the hotel? Is it reasonable for you not to refund my money now? Furthermore, there are no restaurants around the hotel in the mountains; you can only book through the hotel, and my reservation number was 1. For dinner, I asked the head waiter for some Italian specialties, and he recommended minced meat pasta. In the end, that was all the pasta served! At the next table, table number 2, an Italian-Chinese diner ordered an Italian salad with ham and kept winking at me while eating. I forced myself to finish the not-so-good pasta and left. They promised to provide breakfast, but it didn't start until 7:10 am. The bus arrived at 7:30 am, and it was a 10-minute walk to the bus stop. After that, there were no more buses. They completely controlled my time. Ancient lands, modern people do not relax. The only way is to cut your losses in time, leave two days in advance, stay only one night, and bear the losses yourself.
Following the hotel last night, another very good Best Western, the view of the mid-mountain is unbeatable, the hotel staff is very polite, and brought three room cards for different rooms, took me upstairs, and let me choose one!
I recently had the pleasure of staying at the exquisite Grand Hotel Villa Balbi in Sestri Levante. It was an experience I will never forget. From the moment I arrived, I was blown away by the stunning location and unparalleled hospitality this luxurious hotel offered.
The hotel is in a magnificent historical villa, surrounded by lush gardens and overlooking the spectacular Ligurian Sea. The breathtaking views of the sea and the picturesque town of Sestri Levante made my stay even more memorable.
Upon arrival, I was greeted by friendly and professional staff, attentive to my every need throughout my stay. Check-in was smooth and efficient.
My room was delightful, with a plush, comfortable bed and a spacious bathroom with a rain shower.
The room was immaculately clean, and the housekeeping staff went above and beyond to ensure it remained so during my stay.
Breakfast was a lavish spread of freshly baked pastries, local cheeses, and various fruits and cereals, providing the perfect start to my day.
I took advantage of the hotel's beautiful outdoor pool area. The pool area featured comfortable loungers, allowing for relaxing and soaking up the Mediterranean sun.
The true highlight of my stay, however, was the exceptional service provided by the Grand Hotel Villa Balbi staff. They were always friendly, courteous, and eager to assist, making me feel at home. Their professionalism and attention to detail were commendable and contributed significantly to my overall experience.
My stay at the Grand Hotel Villa Balbi in Sestri Levante was an unforgettable experience that exceeded my expectations. The stunning location, luxurious accommodations, and exceptional service create a magical and memorable getaway. I wholeheartedly recommend this hotel to anyone seeking a luxurious and relaxing escape on the Italian Riviera.
Es ist ein recht altes Gebäude, wahrscheinlich soetwas wie ein kleines Kloster, d. h. Breite Flure mit alten Holzdielen, Höhe Räume, viele Verzierungen, Es hat was, Unser Zimmer war angemessen, wie beschrieben, allerdings eine recht alte Ausstattung, es sollte mal erneuert werden.Zudem hatten wir noch eine riesige Dachterrasse mit Blick über die Stadt, schon toll. Dennoch, das Preis-/Leistungsverhältnis passt, wir sind zufrieden. Es gibt ein sehr hochwertiges und reichhaltiges Frühstück. Wer auf einen guten Start in den Tag Wert legt, ist hier richtig. Kleine Geschäfte und Lokale sind wirklich nur wenige Meter die Straße runter entfernt.
The hotel was clean and much bigger than we anticipated. It was a bit of a hassle getting checked in online to get our “digital” room key. There was no one at reception so we had to call multiple times and chat via whatsapp. Ended up talking about 45 minutes.
Nice hotel with perfect parking garage and very good breakfast and coffee, kind breakfast staff and clean and spacious room.
Very Good
107 reviews
8.7/10
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8.7/10
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YYudumVery friendly reception staff. They speak French, which is very convenient. The breakfast buffet has a lot of choices. The service is efficient and clean. The only downside is that the sheets aren't changed every day... there's just a room cleaning without changing the sheets. Good stay. Close to the city. I recommend it.
SShuijingjing_Very beautiful, convenient transportation, good service. But the laundry service is not good. I sent a piece of chocolate to be washed, and it was returned to me as if it was not washed at all. Parking is difficult. The front desk asked you to park nearby, and I got a ticket for two days.
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