The hotel is a bit far from Sannomiya Station; you need to take a few train stops to get there, but it's very close to the nearest station. The room was spacious and the hygiene conditions were decent. The service was excellent. The hotel is divided into the Main Building and the South Building. I stayed in the Main Building this time, and I felt the facilities were a bit old. There's a FamilyMart convenience store and a few other shops on the first floor, which is convenient if you need to buy anything. The bathtub isn't fully enclosed, so water splashes out when you shower.
Coming from Sannomiya Station, there's a scheduled shuttle bus every 20 minutes, which is super convenient. The hotel is located in Kobe Port, and the sea view is absolutely stunning, especially at night. All sea view rooms have balconies, making you feel like you're on a cruise vacation. The breakfast is incredibly rich, with panoramic views, and the juices are freshly squeezed, even the mixed fruit juice is great. You definitely have to cook the ramen yourself to get the best flavor!
Stunning views, almost all rooms face west towards the bridge and sunset. Excellent location, the beach is right in front, but you have to cross under tracks and highway, 5-6 min walk after you exit the escalator. Beds in adjoining rooms are large, we could easily fit a family of 6 in 2 rooms, and you even add extra beds if needed.
Hotel near Awaji Island,Minamiawaji5.5% of visitors choose this area
GGuest User2025.07.21
I'm fairly certain this hotel used to be the Daiwa Royal Hotel. I've stayed here many times before, even under its previous name, but this was my first visit since the rebranding. Considering the high price, the amenities provided were quite basic. On a positive note, the complimentary drinks and snacks were a nice touch.
The most significant disappointment was the 50-minute wait for breakfast. Had this not been an issue, my stay would have been far more satisfactory. During peak times, such as the busy summer holiday season, I strongly suggest they consider expanding the breakfast area or increasing its capacity. Despite the wait, the breakfast itself was absolutely fantastic. Unfortunately, this lengthy delay significantly impacted our sightseeing plans for the day.
I used it for my first trip.
There are places to play nearby, and there is also a hot spring, so I am very satisfied.
The reason I lowered my rating the most is because I couldn't enjoy it due to renovations and inadequate facilities.
There were quite a few issues like that, so I wondered if that was reflected in the price plan, so I only lowered the rating as minimally as possible.
But overall I am satisfied.
Hotel near Awaji Island,Awaji5.5% of visitors choose this area
NNature_hpns412025.05.11
It’s very nice view from the balcony and felt relax all the time.Also it’s quiet and comfortable bed so I fell in asleep in the middle of the night. I love this atmosphere around the hotel cuz there’re ocean and flower park nearby the place so I could relax hearing the sound of ocean waves in the night.
Definitely I would love to come back here again.
My stay at Hotel Okura Kobe was generally good, but there are a few details worth sharing. Since the hotel was fully booked when we checked in, we were assigned a mountain view room and missed out on the sea view. If you're set on a sea view, I'd recommend opting for the nearby Oriental Hotel Meriken Park instead. The breakfast selection wasn't extensive, but what they offered was refined, with a good mix of Western and Asian options that should satisfy most tastes. What I liked most was the hotel's location, which made getting around very convenient. Plus, the room size was quite generous for a Japanese hotel, making for a comfortable and uncrowded stay. Overall, Hotel Okura Kobe is a good choice for travelers seeking convenience and comfort.
The room was spacious and comfortable, providing a serene atmosphere for relaxation. The onsen facilities, along with the provided Japanese bath suits and slippers, added a delightful touch to the experience.
The breakfast buffet featured a variety of healthy Japanese options, which I found both satisfying and nourishing. Additionally, the view of Kobe Tower from my room was a charming highlight.
The hotel's design reflects a refined minimalistic luxury, creating an elegant and calming environment. Overall, I highly recommend this hotel for anyone seeking a blend of comfort and traditional Japanese hospitality.
Hotel near Awaji Island,Sumoto5.5% of visitors choose this area
陳陳雯玉2024.06.10
The room type that includes brunch and dinner is very high-end. The hot springs are also good. You can take the hotel car to the main hotel to soak in it, but this place is great. There is also an oven service, which is also very good. You can also have your luggage delivered to the Osaka hotel. The cost is not high. I will stay here again if I have the chance, and I will meet Yating who can talk about noon. I will go to see you next time. I hope you are still there.
Hotel near Awaji Island,Sumoto5.5% of visitors choose this area
GGuest User2025.03.11
Hotel facilities are not very new, but they are all clean and tidy. The dinner was very rich and delicious, with welcome drink and snow bars, very happy! The large bath is small, but overall very satisfied.
Very Good
96 reviews
8.4/10
Price from
NZD 85
per night
Check availability
See All Hotels With Pools in Hyogo Prefecture
Recent Reviews for Hyogo Prefecture Hotels
See all
9.4/10
Amazing
AAnonymous User对不是日本人完全不友善的酒店
Not foreigner ( Western & Asian) friendly. We travelled around 70 Roykan in the last 3 years and this is the wrost service we ever had. Japanese get to seat and offered juices when they checked in while we have to stand at the front desk and no juice offered. We asked for the yukata rental (free rental) and the young staff just ignore us twice. We asked for sizes a few times then he just said it’s all here. Then when we picking the only two small sizes he grabbed and give it to the Japanese girl and ignore us or never ask us before he took it as he knows we are looking into those. Very rude.
Most of ryokan will bring you to the room or assist to bring luggage or already put in the room for you. This one you do everything yourself after check in.
When we get into the hotel room it’s hot as no aircon is on. Then air con is broken so we called reception. With their broken English they insisted I don’t know how to turn on the aircon which I told them the air con is broken, after 15mins on the phone showing me how to on I keep telling them to send the staff up as we are so hot in the room as it’s summer and no window open and no fan was on after moving luggage. They came up and fix the air con for 45mins then told us it’s broken and need to change room. The whole hour we were sweating but no offer of water / drinks or anything and we just stand in the room while they fixing. When they decided the room need to be changed, they asked us to wait downstairs but leave the luggage in the room so we thought they will move luggage to the new room but they did not. Staff see us so hot at lobby didn’t tell us there is free drinking machine that we can get ice juices , they just watch us hot and sweat and not saying a word. When the new room is finished, they gave us the new room key and asked us to move the luggage ourself and return the old key. No help at all and wasted 1.5 hours of our onsen time. No apologies as well. I feel like being treated like a trash. Not enjoyable at all.
I paid extra for the sea view room which when they change my room they offered a slightly bigger room but my sea view was mostly blocked (in the pic )which I am not so happy.
There is amenities corner at the lobby, at night after the onsen we come back and want to take the lotion as early on it was gone and they didn’t replenish, the female staff have a bad attitude and flip her eyes ask us which room we stayed, we showed her the key and she said the cream is already in the room which her broken English. There is one set in the room but those are small one time pack which we finish after we had the onsen so we want to take another one. She was rude and insist we can’t take. Her attitude was so bad seems like we are stealing. There is an amenities cornor, if you not allowing guest to take please do not have this setup.
Food is okay with the buffet. Wagyu beef is nice but they is a normal standard for Japanese onsen buffet nothing too special.
Overall, with the price paying compare to other roykan in Japan, this hotel have very bad service to non Japanese. There is also nothing special for this onsen. Probably best to try somewhere else.
AAnonymous UserMy stay at Hotel Okura Kobe was generally good, but there are a few details worth sharing. Since the hotel was fully booked when we checked in, we were assigned a mountain view room and missed out on the sea view. If you're set on a sea view, I'd recommend opting for the nearby Oriental Hotel Meriken Park instead. The breakfast selection wasn't extensive, but what they offered was refined, with a good mix of Western and Asian options that should satisfy most tastes. What I liked most was the hotel's location, which made getting around very convenient. Plus, the room size was quite generous for a Japanese hotel, making for a comfortable and uncrowded stay. Overall, Hotel Okura Kobe is a good choice for travelers seeking convenience and comfort.
GGuest UserI'm fairly certain this hotel used to be the Daiwa Royal Hotel. I've stayed here many times before, even under its previous name, but this was my first visit since the rebranding. Considering the high price, the amenities provided were quite basic. On a positive note, the complimentary drinks and snacks were a nice touch.
The most significant disappointment was the 50-minute wait for breakfast. Had this not been an issue, my stay would have been far more satisfactory. During peak times, such as the busy summer holiday season, I strongly suggest they consider expanding the breakfast area or increasing its capacity. Despite the wait, the breakfast itself was absolutely fantastic. Unfortunately, this lengthy delay significantly impacted our sightseeing plans for the day.
QQingliurenPros:
1. The lobby is grand and spacious, which is quite rare for hotels in Japan.
2. The location is excellent. There's a subway station right downstairs, and Shin-Kobe Station is just a 3-minute walk away, making Shinkansen access super convenient. The cable car station for Nunobiki Herb Garden is also next door, and Kitano Ijinkan (Foreigner's Residences) is only a 10-minute walk.
3. The view from the guest room window is lovely.
4. The breakfast buffet is of high quality, and there's also a Japanese set breakfast option (if you're staying only 1-2 nights, I recommend sticking to the buffet; for three nights, you might try the set meal one day).
5. The staff are well-trained and have excellent service attitudes.
Cons:
1. The guest rooms' decor and furniture are quite outdated and lack design flair. They are overly simple and plain, not matching the impressive lobby.
2. In November, there was no air conditioning in the room. The south-facing room got a lot of sun, making it very stuffy and hot. I had to keep the emergency exit open to make it more bearable.
Overall, it's still worth recommending.
11502117****The hot spring is small, but there are few people, and there are both gold and silver hot springs.
Meals are between 350 and 600 per person, which is pretty good. Breakfast is more than 100 per person, which is quite cost-effective.
The front desk can communicate in English or a translator depending on the personnel situation, and the service attitude is very good.
There was a foreign waiter in the restaurant who said he was learning English, but his English was actually very good.
There were no reviews when booking, so it was a successful adventure.
NNatsume AiThe hotel is a bit far from Sannomiya Station; you need to take a few train stops to get there, but it's very close to the nearest station. The room was spacious and the hygiene conditions were decent. The service was excellent. The hotel is divided into the Main Building and the South Building. I stayed in the Main Building this time, and I felt the facilities were a bit old. There's a FamilyMart convenience store and a few other shops on the first floor, which is convenient if you need to buy anything. The bathtub isn't fully enclosed, so water splashes out when you shower.
QQuanxiansheng@fangdongdongComing from Sannomiya Station, there's a scheduled shuttle bus every 20 minutes, which is super convenient. The hotel is located in Kobe Port, and the sea view is absolutely stunning, especially at night. All sea view rooms have balconies, making you feel like you're on a cruise vacation. The breakfast is incredibly rich, with panoramic views, and the juices are freshly squeezed, even the mixed fruit juice is great. You definitely have to cook the ramen yourself to get the best flavor!
NNature_hpns41It’s very nice view from the balcony and felt relax all the time.Also it’s quiet and comfortable bed so I fell in asleep in the middle of the night. I love this atmosphere around the hotel cuz there’re ocean and flower park nearby the place so I could relax hearing the sound of ocean waves in the night.
Definitely I would love to come back here again.
TTrip LOVERssThe room was spacious and comfortable, providing a serene atmosphere for relaxation. The onsen facilities, along with the provided Japanese bath suits and slippers, added a delightful touch to the experience.
The breakfast buffet featured a variety of healthy Japanese options, which I found both satisfying and nourishing. Additionally, the view of Kobe Tower from my room was a charming highlight.
The hotel's design reflects a refined minimalistic luxury, creating an elegant and calming environment. Overall, I highly recommend this hotel for anyone seeking a blend of comfort and traditional Japanese hospitality.
AAnonymous UserWe took an express bus from Osaka to Arima Onsen Station. Upon arrival, the hotel shuttle was conveniently waiting right next to the station to take us to the hotel. The hotel is nestled halfway up the mountain, offering a very comfortable environment. Both the outdoor and indoor public baths feature the famous Kinsen (golden) and Ginsen (silver) hot springs. The hotel service was excellent, and the breakfast spread was abundant. We also pre-booked the Japanese-style dinner, which was delicious and highly recommended.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How to get cheap hotels on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.
What is the way to get lower prices at hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.
How many hotels are listed in Trip.com?
There are over 1,500,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!
Can I cancel or change my hotel reservation on Trip.com?
It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.
How do I contact trip.com customer service?
You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.