Hotel near Awaji Island,Minamiawaji6.3% of visitors choose this area
GGuest User2025.07.21
I'm fairly certain this hotel used to be the Daiwa Royal Hotel. I've stayed here many times before, even under its previous name, but this was my first visit since the rebranding. Considering the high price, the amenities provided were quite basic. On a positive note, the complimentary drinks and snacks were a nice touch.
The most significant disappointment was the 50-minute wait for breakfast. Had this not been an issue, my stay would have been far more satisfactory. During peak times, such as the busy summer holiday season, I strongly suggest they consider expanding the breakfast area or increasing its capacity. Despite the wait, the breakfast itself was absolutely fantastic. Unfortunately, this lengthy delay significantly impacted our sightseeing plans for the day.
Hotel near Awaji Island,Sumoto6.3% of visitors choose this area
XXiaobudong2025.04.08
The waiter at the door was warm and thoughtful. Since there was no crosswalk at the door, every time a guest entered or exited, he carefully observed the traffic on the road for the guest, and only let the guest pass after ensuring safety. Japanese service is indeed outstanding. The only drawback is that all meals in the hotel must be reserved. Even if you are willing to wait, you can't eat. All the restaurants nearby are like this, which is a bit unaccustomed. I could only get some food at the convenience store that nightđ đ
Hotel near Arima Onsen Hotspring,Kobe33.9% of visitors choose this area
AAnonymous User2025.12.13
The hotel is located in a somewhat remote area on a mountain, but they offer a shuttle service. We called the hotel from the visitor center, and a car arrived within minutes. Since we had stayed at another onsen hotel the previous night with luggage storage, we asked the driver if he could take us to collect our luggage before checking into Arima Princess Hotel. He readily agreed. The service was excellent. The hotel has indoor red bath (lighter) and silver bath, but unfortunately, there's no open-air bath. They also took us to the station when we left.
Good price with a nice view. View of the bridge during the day is breathtaking. The new wingâs rooms are a lot nicer. Not much service. No one helps you with luggage when you arrive. And staff donât look too helpful or happy. The hotel is near outlet and easy drive to Kobe city centre. Breakfast is good with a lot of bread variety. You need to bring your room towel to public bath. For this price I wouldnât mind staying there again.
The location is fantastic, right in the heart of Kobe's artificial island at Shimin Hiroba (Citizens' Plaza). It's incredibly convenient for the airport, and the hotel even offers a free shuttle to Sannomiya Station, which is excellent â though I only found that out on my last day, unfortunately! The surrounding scenery gives you a real sense of Japan's booming high-growth period. The hotel epitomizes Japanese service style, and the rooms are really spacious, much larger than many other Japanese hotels I've stayed in, with plenty of room for all your luggage. Breakfast was incredibly rich and varied, and the 30th-floor restaurant offers panoramic views of Kobe Port. It's a shame the weather wasn't great during my stay, but I hope to visit Kobe again on a sunny day next time!
The hotel is nestled in Meriken Park, offering truly stunning views; the hotel itself is a scenic spot.
The room size and facilities met expectations. I had researched beforehand and booked an East-facing room. I made a mistake when booking and ended up with a non-refundable special offer room, which was slightly smaller. However, the bed faced the balcony, so if you're an early riser, you can actually catch the sunrise from this room.
The only downside is that the hotel might have been open for a while and hasn't been maintained very well. The cleanliness wasn't ideal, especially for Japan. There was a lot of dust on the ceiling directly above the air conditioning vent, which looked a bit messy. I hope the hotel pays more attention to these details.
I had read in guides that it's best to take the shuttle bus or a taxi to the hotel because it's uphill and inconvenient with luggage. However, there's an escalator to the left of the hotel, which is perfectly fine for carrying suitcases. Just be aware that it stops operating after a certain time at night, so keep that in mind when checking in.
Due to a flight delay, we were supposed to arrive at 4 PM, but it got pushed to the evening. We landed quickly, took the airport bus to Sannomiya, and easily found the hotel shuttle pick-up point. We were lucky to catch the 10:30 PM hotel shuttle.
Upon arrival, we also bought some food and drinks at the convenience store on the first floor of the hotel lobby. This is the only convenience store in the vicinity, and it closes at 11 PM.
Overall, the highlight of this hotel is its scenery. You can take your time to fully appreciate the beauty of Kobe Port â it's an experience worth having. The drawback is that it's a bit far from Sannomiya's shopping centers, which can affect your subsequent plans.
Hotel near Awaji Island,Awaji6.3% of visitors choose this area
GGuest User2025.10.04
First experience the campervan hotel, which feels very fresh. There is a small platform next to the campervan, facing the sea, which is very healing and soothing for the body and mind. The hotel is newer and has a spacious bath. The staff is very happy to receive and friendly and enthusiastic. The food in the restaurant is delicious. Only there are no washrooms in the camper, which is a bit inconvenient to need to use public health facilities, but the sanitation facilities are very tidy. Also, note that the night camp gate will be locked at 10:00. Overall feeling is good, but if you want to experience camping-form activities, here is not a complete experience.
Hotel near Awaji Island,Awaji6.3% of visitors choose this area
MMINIJJ2025.07.05
I was very satisfied. There are many affiliated restaurants within walking distance, so you won't have any trouble finding something to eat. The hotel also has a sauna and pool, so you can enjoy yourself even while you're there. This is the perfect hotel for a holiday.
The service was also excellent, and they even included a welcome drink.
Hotel near Arima Onsen Hotspring,Kobe33.9% of visitors choose this area
GGuest User2025.02.06
In addition to free drinks, juice and coffee, red wine and white wine are provided every afternoon, allowing guests to soak in the hot spring bath to relax their body, mind and soul and enjoy a leisurely and carefree travel experience.
Hotel near Awaji Island,Awaji6.3% of visitors choose this area
SSayaka2025.07.28
A pleasant breeze blew by the sea, the heat was modest, and it was a wonderful trip! The interior design was very cute, there was a welcome drink, and I was able to listen to the record! The only thing I was worried about was that the insects were stuck to the screen door or floating in the pool. I think the problem of insects is inevitable because it is a summer night, but that was a little disappointing. Other than that, it was really great!
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29 reviews
9.0/10
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9.4/10
Amazing
AAnonymous User寚ä¸ćŻćĽćŹäşşĺŽĺ ¨ä¸ĺĺçé ĺş
Not foreigner ( Western & Asian) friendly. We travelled around 70 Roykan in the last 3 years and this is the wrost service we ever had. Japanese get to seat and offered juices when they checked in while we have to stand at the front desk and no juice offered. We asked for the yukata rental (free rental) and the young staff just ignore us twice. We asked for sizes a few times then he just said itâs all here. Then when we picking the only two small sizes he grabbed and give it to the Japanese girl and ignore us or never ask us before he took it as he knows we are looking into those. Very rude.
Most of ryokan will bring you to the room or assist to bring luggage or already put in the room for you. This one you do everything yourself after check in.
When we get into the hotel room itâs hot as no aircon is on. Then air con is broken so we called reception. With their broken English they insisted I donât know how to turn on the aircon which I told them the air con is broken, after 15mins on the phone showing me how to on I keep telling them to send the staff up as we are so hot in the room as itâs summer and no window open and no fan was on after moving luggage. They came up and fix the air con for 45mins then told us itâs broken and need to change room. The whole hour we were sweating but no offer of water / drinks or anything and we just stand in the room while they fixing. When they decided the room need to be changed, they asked us to wait downstairs but leave the luggage in the room so we thought they will move luggage to the new room but they did not. Staff see us so hot at lobby didnât tell us there is free drinking machine that we can get ice juices , they just watch us hot and sweat and not saying a word. When the new room is finished, they gave us the new room key and asked us to move the luggage ourself and return the old key. No help at all and wasted 1.5 hours of our onsen time. No apologies as well. I feel like being treated like a trash. Not enjoyable at all.
I paid extra for the sea view room which when they change my room they offered a slightly bigger room but my sea view was mostly blocked (in the pic )which I am not so happy.
There is amenities corner at the lobby, at night after the onsen we come back and want to take the lotion as early on it was gone and they didnât replenish, the female staff have a bad attitude and flip her eyes ask us which room we stayed, we showed her the key and she said the cream is already in the room which her broken English. There is one set in the room but those are small one time pack which we finish after we had the onsen so we want to take another one. She was rude and insist we canât take. Her attitude was so bad seems like we are stealing. There is an amenities cornor, if you not allowing guest to take please do not have this setup.
Food is okay with the buffet. Wagyu beef is nice but they is a normal standard for Japanese onsen buffet nothing too special.
Overall, with the price paying compare to other roykan in Japan, this hotel have very bad service to non Japanese. There is also nothing special for this onsen. Probably best to try somewhere else.
CcorangThis is a great family-friendly hotel, featuring both indoor and outdoor playgrounds that are perfect for kids. The breakfast is good and offers a satisfying start to the day.
The hotel is conveniently located right next to Meriken Park, making it ideal for a relaxing stroll or sightseeing. It also provides a shuttle service to and from Sannomiya. Do note that the pick-up and drop-off points are at different locations, and the shuttle bus departs punctually.
The room is spacious, which adds to the overall comfort of the stay.
GGuest UserI'm fairly certain this hotel used to be the Daiwa Royal Hotel. I've stayed here many times before, even under its previous name, but this was my first visit since the rebranding. Considering the high price, the amenities provided were quite basic. On a positive note, the complimentary drinks and snacks were a nice touch.
The most significant disappointment was the 50-minute wait for breakfast. Had this not been an issue, my stay would have been far more satisfactory. During peak times, such as the busy summer holiday season, I strongly suggest they consider expanding the breakfast area or increasing its capacity. Despite the wait, the breakfast itself was absolutely fantastic. Unfortunately, this lengthy delay significantly impacted our sightseeing plans for the day.
GGuest UserOverall, a wonderful place. We highly recommend it. It was a wonderful walk from the station to the hotel, and we were greeted with the utmost courtesy, explained everything, and shown around. We were shown to our room and given instructions. We booked a traditional room with futons, and the view from the window was simply stunning. The onsen includes two hot springs, a comfortable changing area with massage chairs, a sauna, and a cold plunge pool. They give free passes to seven public baths in the village. There's a shuttle that takes you to various walking spots. The prices are reasonable. The breakfast buffet was wonderful. We were very satisfied and would love to come back!
JJugenshimaosuiAlthough this is an older five-star hotel, the lobby is spacious and features the traditional five-star amenities, which are well-maintained and appear very clean. The hotel is conveniently located right next to the Shinkansen line. It was raining on the day we arrived, but there's a covered walkway directly from the Shinkansen to the hotel, so we didn't get wet, which was very handy. Check-in was quick, and the staff were friendly. They even informed us about ongoing exterior renovations, mentioning that workers might be passing by at certain times. It turned out to be work on an annex, quite far from our room, but I appreciated the heads-up. We booked a twin-bedded city view room, which was very large and even had a capsule coffee machine, though I couldn't use it as I don't drink coffee. The staff cleaned our room thoroughly every day. For breakfast, you can go to the buffet restaurant on the 4th floor, which offers a good variety of Japanese and Western dishes. The staff there were also very attentive, reminding guests around 10:00 AM that the last seating was at 10:30 AM. Alternatively, you can opt for a set menu on the 5th floor. This is served in a restaurant where the staff wear kimonos and are equally friendly. We had three breakfasts in total and chose the set menu one day; it was simple but tasty. Right next to the hotel is the Herb Garden, which is easily accessible by cable car. A short walk down from there, there's a glass house resembling an indoor rainforest. We enjoyed afternoon tea in a cafĂŠ inside while listening to a piano and violin performance. The hotel is just one subway stop from Sannomiya. It's also easy to walk to the Kitano-cho (Ijinkan Street) area and then to Sannomiya. My only minor complaint was that our room was quite close to the elevator; I would have preferred a room further away. The hotel also offers a direct bus service to Kansai Airport, but it only runs twice a day, at 11:00 AM and 2:30 PM. Since we missed the 11:00 AM bus, we took the subway one stop to the Sannomiya Bus Terminal, which is diagonally opposite Hankyu, where buses run every 20 minutes â also quite convenient.
GGuest UserIn addition to free drinks, juice and coffee, red wine and white wine are provided every afternoon, allowing guests to soak in the hot spring bath to relax their body, mind and soul and enjoy a leisurely and carefree travel experience.
TTrip LOVERssThe room was spacious and comfortable, providing a serene atmosphere for relaxation. The onsen facilities, along with the provided Japanese bath suits and slippers, added a delightful touch to the experience.
The breakfast buffet featured a variety of healthy Japanese options, which I found both satisfying and nourishing. Additionally, the view of Kobe Tower from my room was a charming highlight.
The hotel's design reflects a refined minimalistic luxury, creating an elegant and calming environment. Overall, I highly recommend this hotel for anyone seeking a blend of comfort and traditional Japanese hospitality.
GGuest UserThe name of the great architect is worth 200, the breakfast experience is worth 100, and the rest is the room fee. So you can't expect much from the facilities in the room. It cost so much money to build it on the mountain, but the balcony of the room facing the sea is completely blocked by green plants. I don't know why.
GGuest UserThe location is fantastic, right in the heart of Kobe's artificial island at Shimin Hiroba (Citizens' Plaza). It's incredibly convenient for the airport, and the hotel even offers a free shuttle to Sannomiya Station, which is excellent â though I only found that out on my last day, unfortunately! The surrounding scenery gives you a real sense of Japan's booming high-growth period. The hotel epitomizes Japanese service style, and the rooms are really spacious, much larger than many other Japanese hotels I've stayed in, with plenty of room for all your luggage. Breakfast was incredibly rich and varied, and the 30th-floor restaurant offers panoramic views of Kobe Port. It's a shame the weather wasn't great during my stay, but I hope to visit Kobe again on a sunny day next time!
GGuest UserThe hotel is nestled in Meriken Park, offering truly stunning views; the hotel itself is a scenic spot.
The room size and facilities met expectations. I had researched beforehand and booked an East-facing room. I made a mistake when booking and ended up with a non-refundable special offer room, which was slightly smaller. However, the bed faced the balcony, so if you're an early riser, you can actually catch the sunrise from this room.
The only downside is that the hotel might have been open for a while and hasn't been maintained very well. The cleanliness wasn't ideal, especially for Japan. There was a lot of dust on the ceiling directly above the air conditioning vent, which looked a bit messy. I hope the hotel pays more attention to these details.
I had read in guides that it's best to take the shuttle bus or a taxi to the hotel because it's uphill and inconvenient with luggage. However, there's an escalator to the left of the hotel, which is perfectly fine for carrying suitcases. Just be aware that it stops operating after a certain time at night, so keep that in mind when checking in.
Due to a flight delay, we were supposed to arrive at 4 PM, but it got pushed to the evening. We landed quickly, took the airport bus to Sannomiya, and easily found the hotel shuttle pick-up point. We were lucky to catch the 10:30 PM hotel shuttle.
Upon arrival, we also bought some food and drinks at the convenience store on the first floor of the hotel lobby. This is the only convenience store in the vicinity, and it closes at 11 PM.
Overall, the highlight of this hotel is its scenery. You can take your time to fully appreciate the beauty of Kobe Port â it's an experience worth having. The drawback is that it's a bit far from Sannomiya's shopping centers, which can affect your subsequent plans.
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