Hotel near Baixa,Lisbon7.8% of visitors choose this area
GGuest User2025.12.19
Overall, we had a pleasant stay.
The hotel staff were extremely friendly and helpful. The room was spacious and comfortable, and the location is excellent — very close to the метро station, with many bus routes nearby that make it easy to get to different attractions.
However, there are a few drawbacks worth mentioning. Housekeeping was quite basic: the staff only made the bed and refilled the water. Coffee supplies and towels were not replaced, the floor was not vacuumed, and overall cleaning felt minimal.
Another issue is noise. Possibly because there is no carpet, sounds travel easily. You can clearly hear people walking or dragging suitcases upstairs, and when the neighboring room closes their door, the vibration can be felt inside the room.
Despite these issues, the hotel has strong points in terms of service, room size, and transportation convenience.
Hotels in Alges, Linda-a-Velha e Cruz Quebrada-Dafundo,Oeiras
GGuest User2024.11.29
I would like to call it the king of cost-effectiveness. The room is huge, the service is very good, there is a swimming pool, the breakfast is also very good, and the parking is free. The only disadvantage is that it is far from the old town, about 10 kilometers away, which is suitable for self-driving tourists. The four of us parked the car at the hotel and called Uber to the city center for only 10 euros
The Masa Hotel and Spa is in an excellent location and easily reached by the metro station about 10 minutes walk away.
The room was exceptionally clean and the room had a mini bar, safe and was supplied with bath robes and disposable slippers. Also a litre bottle of water was a welcome addition.
In regards to the breakfast. The first morning was perfect and the selection was very good. However the second morning I went earlier and it is best described as a chaotic mess. There was a large party of travellers who all descended the dining room at the same time and there was simply too many in at the same time. Maybe somone should have staggered the amount allowed in at once and allowed people to get their breakfast choice in a relaxed fashion rather than it resembling feeding time at the zoo!
I stayed over the weekend the clocks went back and was reliably informed by reception staff that in Portugal the clocks went back on the Sunday night going into Monday which was proven to be completely inaccurate and could have caused problems for ongoing travel if they had been believed!
It must be mentioned that the major disadvantage of this hotel is that it lies directly under the flight path of Lisbon Airport and from early morning there are plane after plane coming very frequently into land. Even with the windows closed it's still very noticeable.
It's obviously not the hotels fault where it's situated, but if you want a peaceful stay then this hotel really isn't going to give you that.
The spa and swimming pool I can not comment on as never used. Neither did I use the dining room for an evening meal.
Despite the negative comments it is a lovely hotel simply spoiled by being under the flight path of the main airport.
Hotel near Parque das Nacoes,Lisbon5.4% of visitors choose this area
GGuest User2025.10.13
The bed was comfortable, the towels were large snd soft, the shower was amazing. The lighting in the bathroom and the room were bright! So nice to be able to see doing my makeup and getting dressed. It a small room but fine for 1 person. It was clean and I was very comfortable. Also I loved the location right near the water and was able to run on the biking jogging walking paths along the water. It felt safe clean and more ”local' as opposed to staying in the xity center with all the tourists and traffic. It was an easy 15 min uber ride into the city and I never had to wait long for an Uber. I would stay here again. The only negative waa rhe gym. You cannot fit more than 1 person innthe gym at a time. Also my room had a slight body odor smell. Not so overwhelming that I had to move rooms but it was just noticeable when I walked in but then It went away but still something I dod mention to the front desk and they were very apologetic and took care of it. The staff are very friendly ans helpful. Really great hotel. Price was right too!
Everything about this hotel was exceptional. The room was wonderful, Deluxe room with Sea view. Clean and lots of extra treats, cakes and chocolates daily and mini bar stocked with non alcoholic drinks. The staff here are exceptional, friendly providing a first class service. The Evening meal in the restaurant was gourmet food at its best and the staff were very knowledgeable about the wines. The buffet breakfast was fantastic, plenty of choice.
The hotel itself was beautiful, the location great, the parking was easy.
The spa facilities were truly wonderful.
I would definitely recommend this hotel. They have the right balance of providing luxury whilst being family friendly.
Very beautiful hotel, nice staff, helped with all questions, clean beautiful pool outside and inside. Comfortable for cold weather. The location with a car is ideal, close to everything. Nice clean room with a view. I recommend it, a great hotel for a low price!
I was greeted by Ms. Lorena at the reception. She is very friendly and helpful, with a beautiful smile. She provided me with some good information on where to go and what to do. She is a great receptionist.
Be sure to book a sea view room! ! awesome! ! We slept with the balcony door open at night, and it was so nice to fall asleep listening to the sound of the waves. The new decoration of the room is great, but there is a smell. location number ONE! !
This is an old castle remodeled. It looks amazing from the outside, but the hotel entrance is very ordinary, and the entrance is almost impossible to find. The other decorations and rooms are ok. It is comfortable but not luxurious. It is easy to access nearby attractions convenient. The terrace of the room faces the sea and there are many yachts.
Great
114 reviews
9.0/10
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GGuest UserOverall, we had a pleasant stay.
The hotel staff were extremely friendly and helpful. The room was spacious and comfortable, and the location is excellent — very close to the метро station, with many bus routes nearby that make it easy to get to different attractions.
However, there are a few drawbacks worth mentioning. Housekeeping was quite basic: the staff only made the bed and refilled the water. Coffee supplies and towels were not replaced, the floor was not vacuumed, and overall cleaning felt minimal.
Another issue is noise. Possibly because there is no carpet, sounds travel easily. You can clearly hear people walking or dragging suitcases upstairs, and when the neighboring room closes their door, the vibration can be felt inside the room.
Despite these issues, the hotel has strong points in terms of service, room size, and transportation convenience.
SSalopian125The Masa Hotel and Spa is in an excellent location and easily reached by the metro station about 10 minutes walk away.
The room was exceptionally clean and the room had a mini bar, safe and was supplied with bath robes and disposable slippers. Also a litre bottle of water was a welcome addition.
In regards to the breakfast. The first morning was perfect and the selection was very good. However the second morning I went earlier and it is best described as a chaotic mess. There was a large party of travellers who all descended the dining room at the same time and there was simply too many in at the same time. Maybe somone should have staggered the amount allowed in at once and allowed people to get their breakfast choice in a relaxed fashion rather than it resembling feeding time at the zoo!
I stayed over the weekend the clocks went back and was reliably informed by reception staff that in Portugal the clocks went back on the Sunday night going into Monday which was proven to be completely inaccurate and could have caused problems for ongoing travel if they had been believed!
It must be mentioned that the major disadvantage of this hotel is that it lies directly under the flight path of Lisbon Airport and from early morning there are plane after plane coming very frequently into land. Even with the windows closed it's still very noticeable.
It's obviously not the hotels fault where it's situated, but if you want a peaceful stay then this hotel really isn't going to give you that.
The spa and swimming pool I can not comment on as never used. Neither did I use the dining room for an evening meal.
Despite the negative comments it is a lovely hotel simply spoiled by being under the flight path of the main airport.
GGuest UserThe service was good and there was free breakfast with coffee, cereal, toast and cake. However, the first room we were in was extremely noisy since we were on the second floor and we could hear everyone coming in the middle of the night from parties.
GGuest UserVery nice hotel!! We spent our vacation there 4 nights. Clean and good amenities,good for photos. Nice service with everyday room cleaning.Staff are mostly friendly. We received a little presents because of my boyfriend’s birthday. A little improvement is the room view it is blocked by wire. Would be better if they have the airport shuttle service as mentioned. The spa was the best part of this hotel 😆 We have been there twice and its free of charge! This hotel is a great deal in my point.
SSalmasrThe place itself is modern, stylish, and in a great location. The room was spacious and well-equipped with a small kitchen, a washing machine, utensils, and a fridge, which made the stay more comfortable. However, there were a few things that bothered me. Housekeeping wasn’t included unless we paid an extra fee, which was inconvenient when we needed simple things like extra tissues or having the trash taken out. There was also no phone in the room to contact the staff, and we only found out at checkout that communication is done through WhatsApp. It would have been much better if they had told us that from the start.
GGuest UserThe bed was comfortable, the towels were large snd soft, the shower was amazing. The lighting in the bathroom and the room were bright! So nice to be able to see doing my makeup and getting dressed. It a small room but fine for 1 person. It was clean and I was very comfortable. Also I loved the location right near the water and was able to run on the biking jogging walking paths along the water. It felt safe clean and more ”local' as opposed to staying in the xity center with all the tourists and traffic. It was an easy 15 min uber ride into the city and I never had to wait long for an Uber. I would stay here again. The only negative waa rhe gym. You cannot fit more than 1 person innthe gym at a time. Also my room had a slight body odor smell. Not so overwhelming that I had to move rooms but it was just noticeable when I walked in but then It went away but still something I dod mention to the front desk and they were very apologetic and took care of it. The staff are very friendly ans helpful. Really great hotel. Price was right too!
PPauloSecond stay in this hotel. This time I stayed for 3 days.
Things were ok but there were a couple of details that were not up to I expected.
Unfortunately, pool and steam room were still under renovations so only sauna was available.
One of the days, the cleaning lady took all my bath towels and forgot to replenish it and she just left me with only a single hand towel.
I had to do to the front office to ask for a set of bath towels to take shower. Shout out to Joaquim from front office, that he actually after his shift came up to hand me a new set of towels.
Also on the second day during breakfast I took an egg that was supposed to be boiled and after I cracked it, I made a mess of myself and the table, as the kitchen staff had put raw eggs on display, instead of boiled eggs.
I will still eventually choose to stay in this hotel as it has an amazing co-working lobby, a nice bar and an overall nice atmosphere, but these 2 events were not very pleasant.
AAnonymous UserIt is a very good hotel ~ the atmosphere is very good ~ the hotel with historical heritage is fascinating ~
The room is spacious and comfortable
It is a hotel worth visiting again~
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