The hotel is not big, but every aspect is in place. Clean, safe and comfortable. Especially the breakfast is very good. The security situation in Kampala is not particularly reassuring (in fact, it should be because there are not so many armed security guards), so I only went out to visit Carrefour in the company of friends. I also had dinner at the hotel restaurant on weekdays, which was generally not expensive. The taste is pretty good. Can anyone guess how much the Chinese-style grilled tilapia with rice is worth in RMB, which is bigger than your face?
Location was the best. You can get all you need for a business trip at Victoria Mall, food, supermarket, money changer, there is even a cinema and a nice LC Waikiki store at level 2 of the mall. Hotel facilities was good, housekeeping can be improved though, first two nights there was quite abit of ants on the table and armchairs. One morning after we came back, the room was tidy but armchairs were missing haha, they forgot to replace the towels as well. Breakfast was ok, passable for a few days. Overall a good hotel, i will still stay there for the location and price
Smart and efficient service. Lovely breakfast.
Usual utility problems for Uganda, i.e., elevator broken down, room key didn't work and unreliable internet.
Maybe the manager should invest in a country where these problems don't impact businesses.
The internal facilities of the room are average, equivalent to the domestic 100-300 Express Hotel... The hotel is a 5-minute drive from the airport and there is a pick-up service. The breakfast type is acceptable. It is close to Lake Victoria, the scenery is very good, that is, there are a lot of small bugs...the original ecology, nature...
I asked, if it's possible, that we leaving at 12. They said, it's OK. 11.55am the phone rings and what can I say... . But the rule it, that I've to leave at 12! Very bad!
It's the five'th time I'm at that hotel Today a smaller room isn't possible. If I get that room first, I never come back!!! Very bad!!!
I've to call every time the reception, because the doorlocker doesn't work!
Nice and quiet place for business visit , The property maintained well., all the basic facilities in the room perfect., Enjoyed last day breakfast rice and dal , it's amazing...
The best hotel in Kampala, Uganda. Clean rooms, best restaurant food....
Very Good
41 reviews
8.8/10
Price from
MYR 552
per night
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8.7/10
Very Good
GGuest UserExcellent hotel, central location, beautiful environment, balcony, delicious breakfast. There are delicious restaurants nearby, both Chinese and Western. I will definitely stay in this hotel again next time I go to Kampala.
GGuest UserLocation was the best. You can get all you need for a business trip at Victoria Mall, food, supermarket, money changer, there is even a cinema and a nice LC Waikiki store at level 2 of the mall. Hotel facilities was good, housekeeping can be improved though, first two nights there was quite abit of ants on the table and armchairs. One morning after we came back, the room was tidy but armchairs were missing haha, they forgot to replace the towels as well. Breakfast was ok, passable for a few days. Overall a good hotel, i will still stay there for the location and price
GGuest User⭐️⭐️⭐️⭐️⭐️ 5/5
Mestil Hotel & Residences – Kampala
I had an exceptional stay at Mestil! The place is super clean, beautifully maintained, and offers a real sense of luxury and comfort. The staff are incredibly friendly, professional, and always willing to help — they truly make you feel at home. I was also very impressed by the top-notch security throughout the property, which gave me complete peace of mind during my stay.
Highly recommend Mestil to anyone visiting Kampala — it’s one of the best hospitality experiences in the city!
⸻
GGuest UserBooked this hotel for its the conference venue I was attending. Clean spacious room, attentive staffs and usual hotel amenities provided.
Certain items eg Iron, ironing board and slippers were available by request.
Hotel also provided airport transfer and taxi to go around Kampala city at reasonable price.
Airport taxi usd90 to&fro.
Food was wonderful and Ugandan dishes were available. I tried Matooke and liked it.
11368191****The hotel is not big, but every aspect is in place. Clean, safe and comfortable. Especially the breakfast is very good. The security situation in Kampala is not particularly reassuring (in fact, it should be because there are not so many armed security guards), so I only went out to visit Carrefour in the company of friends. I also had dinner at the hotel restaurant on weekdays, which was generally not expensive. The taste is pretty good. Can anyone guess how much the Chinese-style grilled tilapia with rice is worth in RMB, which is bigger than your face?
KKlausI asked, if it's possible, that we leaving at 12. They said, it's OK. 11.55am the phone rings and what can I say... . But the rule it, that I've to leave at 12! Very bad!
It's the five'th time I'm at that hotel Today a smaller room isn't possible. If I get that room first, I never come back!!! Very bad!!!
I've to call every time the reception, because the doorlocker doesn't work!
MMK UKWas looking for a short stay spacious apartment Right in the hub of the city and yet very quiet, with amenities close by. BMK house just nailed it for me. Apartments are spacious, clean, well serviced and the continental meals at the restaurant are great. Totally enjoyed my stay and will be returning.
Mmeteor0513The overall environment of the hotel is very good, the hotel staff is very warm, and the health is also very good. The fly in the ointment is that the hotel is on the road. Some of the rooms have the sound of cars and motorcycles, which affects sleep. We later changed a room to be quieter. But there is a bar inside the hotel for a birthday party on Friday. The sound is very loud. It is close to 11 pm and there is no sign of ending. Later, I called the front desk to ask them to call the lobby manager to turn down the music.
SSusan ThompsonStaff were friendly. Information in the room on resort and room etc would be helpful. The kitchen needs to be upgraded along with other outside areas. Nets were too small for bed.
A great relaxing spot in the middle of a busy city. Breakfast was included and was good.
We will go back again.
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