Hotels With Spa in Rio de Janeiro State, Brazil

Well-located hotel. Swimming pool with incredible views of Copacabana beach. Beach service at the WAVE kiosk, with pool towels and chairs available. Luggage storage available to guests. Incredible Rio de Janeiro

The room is very good, comfortable, clean and has a wonderful view! Improvement points: I made the order of a nice filet with a paddy sweet and was very bad. The breakfast is honest, tasty. 2) SPA. I know it is a third-party company, but the care needs to improve tb. I asked for a massage via WhatsApp and the massage therapists did not respond in any way. I had to ask for the guest's reception to get in touch with the SPA. When they arrived at the massage, the officials were massaging each other, so they didn't listen to me and, to complete a constraint, I passed a constraint when they charged me the massage, even I informed that I would pay as soon as they finished. the service. bad experience.

O hotel e o atendimento é fabuloso!

Clean hotel, but old and worn out. The elevator was very loud, even though it wasn't close to our room. We stayed here for the rooftop bar and the incredible view from above. The food and cocktails at Isabel Lounge were fantastic. The hotel offers free umbrellas, chairs and towels on the beach. My stay here was 5 days, so I had the opportunity to evaluate the breakfast.I wish there were more variety of products, Hilton is not a cheap hotel at all!

We booked two rooms with the hotel: a junior suite and a standard. The suite was very spacious and opened up to the street. The windows did a good job of blocking sound so the street didn’t disturb our sleep at night. They had a parking garage that charges R$33 per day and was able to accommodate our Jeep Commander. What is warranting this poor review was the hotel staff. Upon check-in they had informed us that one of our rooms wasn’t paid for even though i had already been charged by the booking agency. He said that we had opted for pay later and they hadn’t received the payment from the booking agency. I told them that my card had been charged by the booking agency but he insisted that it was likely a hold on the card to secure the room. I’d suggested to call the booking agency but he insisted that it wouldn’t be necessary (he didn’t seem worried so I assumed he had experience with this). Come to find that I was charged twice for this room and the booking agency has been trying to get in contact with the hotel for over a week with no response. This seems like FRAUD. The second issue. Upon checkout of our suite, the lady checking us out requested a gratuity payment for the included breakfast… she estimated that based on the value of their breakfast that the suggested 10% gratuity would come out to R$180 per person. That would make their self-service breakfast be valued hire than Michelin restaurants in the area. She tried to ask the other party that was traveling with us but when I came closer she gave up. I’m wondering if this is hotel policy or if the staff at this hotel are actually running scams from the front desk. I am still trying to get a hold of them about the double charge.

Excellent hostel, very well located, near the stone street.

Hotel meets the expectation, just left to wish pq n we had the cleaning of the room during the stay.