Posted on May 28, 2026
Guest UserI stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.
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Price per night from:€67
Posted on Mar 31, 2026
Guest User
Enjoyed the welcome cookie and found the receptionist to be very friendly and accommodating.
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Price per night from:€58
Posted on Feb 11, 2026|High Floor King Room
Guest UserThis hotel was fabulous, definitely recommend the stay.
Staff are friendly, rooms kept clean, lots of things to do if you do not want to travel outside the hotel.
Would 100% recommend this hotel for anyone who is looking for the perfect break.
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Price per night from:€129
Posted on Jun 21, 2026|Deluxe Double Room
Stephen the Solo guyAmazing Hotel. from start to finish. Underground carpark included in my room rate which included electrical car charging via pod point. Check on was straight forward. We was allocated level 4 room Patronas which had two double beds we had requested twin room so this was perfect. bathtub with rain shower over. Espa products which where nice. 60 inch TV in the lounge area with separate sofa. breakfast in the Sky lounge on 5th floor which was superb. full traditional buffet with the added bonus of Al a carte. hotel has a brilliant casino on the Saturday evening the had great live singers. Food in the casino was first class and the badmr was responsibly priced. Spa area had outside hot tub. pool saina steam room. all very clean and beautiful. onto of this the hitel is situated on resort world so lots to do from shopping in the outlet. peppa pig world for younger families. tutankhamen and Titanic experiences. The National Exhibition Centre. BP Pulce. music venue. outstanding service, location and service. I will be back.
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Price per night from:€83
Posted on Feb 1, 2026|Twin Room
Hppy TravelsBooked here through trip.com for twin room. Arrived at hotel who said been booked as king room. Were very helpful and changed room and put single bed in with double as no twins left. Receptionist stated frequently have this issue with agents booking hotel.
Issue resolved easily. Staff friendly and helpful. Room clean, beds comfy. Great location for NEC, BP PULSE LIVE AND AIRPORT.
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Price per night from:€69
Posted on Apr 4, 2026
Guest User
Hotel looks very posh. Unfortunately thats where it stops. The family room was large but lacked character.
The gym facilities was extra charge
Breakfast was OK. But plates and bowls were filthy
We travel to Midlandsa lot. We wont be staying here again.
.
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Price per night from:€47
Posted on May 17, 2026
Guest UserThe hotel is lovely and clean and the staff were very helpful.
Our room was spacious and the bathroom had a lovely large shower.
We had breakfast on our last morning and it was delicious and hot, buffet style with cereals and pastries too.
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Price per night from:€65
Posted on Apr 4, 2026
Guest UserThe receptionists provide great service, along with the waiters in the restaurant. The rooms provided everything you need and more. The beds were extremely comfortable.
We cannot fault the food at all. The dinner and breakfast were both extremely tasty, cooked to perfection and brilliantly presented.
The only downfall was on checkout when we were asked to pay for our child's dinner, even though we had booked half board for 2 adults and 1 child (3 guests) but hopefully getting this resolved.
Apart from that, we would definitely recommend this hotel.
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Price per night from:€77
Posted on Jul 14, 2023
Guest User
It was a nice big room, the bed with four-poster. The receptionists were doing their job properly. We only stayed one night, did not use all the facilities, such as bar, swimming or gym which there were available, only the restaurant.
The bed is too soft, my husband was sank into it. He did not have a good night sleep.
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Price per night from:€103
Posted on Feb 6, 2018
BEIPING
The price is not expensive, the hotel is self-driving, the location may not be convenient for ordinary tourists. More general hotel, the decoration is also old. Hotel environment is good, useless for passengers, suitable for slow travel, leisure.
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Price per night from:€61