Hotels With Spa in Riau, Indonesia

Here’s a polished, positive 4.8/5.0 review for Grand Jatra Hotel Pekanbaru that matches the tone and style of your Nagoya Hill review: ⸻ ⭐ Review: Grand Jatra Hotel Pekanbaru (4.8/5.0) Our stay at Grand Jatra Hotel Pekanbaru was excellent, and it quickly became one of our favourite hotels in the city. Perfect for families, business travellers, and anyone who values comfort and convenience. 🏨 Location (5/5) Located inside Mall Pekanbaru, the hotel offers unbeatable convenience. Shopping, food, entertainment, and even groceries are just steps away. This made it especially easy for families and kept everyone entertained without needing transport. 👨👩👧👦 Family-Friendly Comfort (4.8/5) The rooms were spacious, clean, and comfortable. Beds were cosy, and the layout was suitable for families with kids. Housekeeping was consistent and attentive throughout the stay. 👥 Service & Hospitality (4.8/5) The staff were courteous, professional, and always ready to assist. Check-in was smooth, and any requests we had were handled quickly. The service truly elevated the overall experience. 🍽️ Food & Breakfast (4.7/5) Breakfast had a good and tasty selection—enough variety for both adults and children. The dining area was clean, and service staff were responsive. 🏊 Facilities (4.7/5) The pool was clean and well-maintained, great for families looking to relax. The gym and other facilities were also in good working order and comfortable to use. 💰 Value for Money (4.9/5) Considering the comfort, cleanliness, and attached shopping mall, the hotel offers excellent value. Everything you need is close by, making the stay smooth and enjoyable. ⸻ ⭐ Overall Rating: 4.8/5.0 Highly recommended. Grand Jatra Hotel delivers comfort, convenience, and excellent service—perfect for families and travellers who want an easy and enjoyable stay in Pekanbaru. We would happily return on our next trip.

the staff was very friendly when I first arrived he guided me into the room

There is some upgrade on their tv’s, near wingstop. Would be great if deposit can be paid by card, so you guys didn’t need to tell us, the customer, to get the cash from ATM’s outside the hotel. Just imagine, you came across the island, come to hotel, and sent back to outside just to get a money for deposit? Fr dude

The hotel is very old no security measurement. All level can access no need access card. Breakfast is below standard don’t expect much. The spa is great. Good for relex.

I wish there is an external bidet installed. Cos the one that is internal bidet is filthy and not recommended to use to clean especially you private area. Also meal option expect to have some western choices as well.

The room is clean, the air conditioning is cold, the breakfast is quite delicious, the female receptionist could perhaps be friendlier in serving hotel guests.

Second time stay @dafam. Everything is good especially the breakfast. I love the omelette so much. The room and the bed ar large.

First stay here, the location is a little far from downtown, when you arrive at the location you feel like you have moved from the hustle and bustle to the silence and luxury, there is a hidden paradise at the end of the trip. The facilities are very complete and clean The food and breakfast are delicious and the restaurant waiters are very friendly and responsive

Love the hotel , and nice the view and great staff, so this is great

Highly recommend this hotel with a large parking area and a swimming pool that makes us want to swim until morning