This lovely hotel has fabulous staff who attend to the minutest details. The rooms are spacious, and the Legacy rooms are beautiful and give you an ultra-luxury feel. The food is fantastic, with an excellent choice of Bengali cuisine besides Indian and Continental options. Good pool and lovely central location
The breakfast is delicious, the lobby is clean, and the service staff is very friendly. However, the location is a bit hard to find. It is in an alley, and there is no scenery to see. Outside you can see an abandoned government building.
Hotel near Park Street,Kolkata33.3% of visitors choose this area
DDestinedGuy882025.09.07
One strange thing to come accross is they don’t allow Outside food !!!! I.e Swiggy - Zomato etc , so it’s clearly that you have to get abused by their food ….if this the policy of this property then kindly have it posted on your listing also - !!!!!!! All your listings across the online platforms should be mentioned as “NO OUTSIDE FOOD” - you cannot keep the customers in the dark and tell them when they come in for check in !!!!!!! Bad !!!
In Darjeeling, it can be regarded as one of the best quality hotels. Although the surrounding area is very shabby, it is a small harbor, which is especially suitable for two people (because of the double breakfast). From Darjeeling Railway Station, drag the suitcase to the hotel for about 15 minutes. Young people are fine. It is only 5 minutes to walk from the hotel to the Peak Plaza. It is very convenient. There is a night market with stalls nearby. There was even a miniso, and I was drunk too, and the holiday brand that lost the Chinese face was flooding everywhere. The video was shot in the room with a time-lapse. In addition, free luggage storage is provided here, you can go for four or five days on foot, leave your luggage here, and pick it up later.
Hotel near Park Street,Kolkata33.3% of visitors choose this area
Ssoyeb132025.03.15
Everything is fine except their bathroom basin design is so improper that water fall down out of basin because the tap is small and basin border is thick.
The overall experience was good. There were some issues with housekeeping which was annoying.
Service and staff were very good. Mr Raj received us very well late at night.
Service at the restaurant was exceptional.
Hotel Istana Spa and Resort in Darjeeling is a luxurious haven, offering spacious rooms with breathtaking balcony views of the valley and mountains that truly captivate. The Sagar restaurant delighted us with its delicious breakfast buffet and exceptional vegetarian options, while the housekeeping staff, especially Anita and Anima, were incredibly polite and attentive, ensuring our stay was comfortable. The charming portico was perfect for evening high tea, and the rare convenience of parking space made exploring Darjeeling hassle-free. This hotel exceeded all expectations and is a must-stay for anyone seeking a perfect blend of comfort, beauty, and top-notch service!
Thank you very much to all rhe team for their service and attitude during our stay. My wife and I had a really great stay at JW Marriott. A special thanks to Raima and her kindness as the exécutive team that were awesome too :) 😍
Already came back and will be back later too :) best address in Kolkata!
GGuest UserThis lovely hotel has fabulous staff who attend to the minutest details. The rooms are spacious, and the Legacy rooms are beautiful and give you an ultra-luxury feel. The food is fantastic, with an excellent choice of Bengali cuisine besides Indian and Continental options. Good pool and lovely central location
EEHSANIt is really a nice hotel. Good ambiance.
Some people will complain about back side construction view & noise.
But fortunately I got front side room, moreover who looks outside in city hotel?
But for sound hotel May change backside windows to soundproof options.
Clean & decorated room.
Breakfast is ok, rather I would say Good if not Very Good.
Reception people are very helpful, I got early check-in at 12:30PM.
Nearby Shopping District.
As it is busy area, so get ready for whole day huge traffic.
CCharlesLouisThank you very much to all rhe team for their service and attitude during our stay. My wife and I had a really great stay at JW Marriott. A special thanks to Raima and her kindness as the exécutive team that were awesome too :) 😍
Already came back and will be back later too :) best address in Kolkata!
SShree Vardhan MundhraCheck in was smooth and quick. I was escorted to my room. The room was well appointed, clean and house keeping did a good job. The hotel took care of an issue with slightly faulty bathroom faucets as well. Overall, a nice stay.
TTanjilHonestly speaking, the hotel was great. The location was a bit far from the airport, BUT it is located at one of the cleanest places in Kolkata, making it a huge plus. Now for the details:
Room: 5/5. The decoration, the ambiance, the wall art.
Lobby and other places: 5/5. Absolutely loved the design and hotel architecture.
Bathroom: 3.5/5. Honestly, it is a basic bathroom, but I expected more from a 5 star hotel, even on the cheaper rooms. There was no bathtub, which I feel is fairly common everywhere I’ve stayed in.
ONE PROBLEM: A major issue I have faced was after turning on the water. It had a smell, which I am guessing is from the river beside it. I feel like the Hotel should add a water filter to avoid this problem, because the smell doesn’t go away until the water is turned on for at least 5-10minutes. If I wasn’t South Asian, I probably couldn’t have taken the smell as easily as I did. I would put this in High Priority to fix for attracting many more customers.
Bar and Food: 4/5. Good collection, great taste but very expensive.
Lastly, a shoutout to Al Jabbar and Al Sahid from the Housecleaning service, they were extremely polite, fast, very thorough with their cleaning and very well mannered. Absolutely a delight to talk to and learn about the local areas.
I would definitely stay at this hotel again. Very rare to find such good hotels, with some minor flaws.
DDulumoniHospitality was excellent. All the staff were very courteous, which is really commendable as now a days hotel staff are usually found to be inefficient.
GGuest UserThe overall experience was good. There were some issues with housekeeping which was annoying.
Service and staff were very good. Mr Raj received us very well late at night.
Service at the restaurant was exceptional.
GGuest UserBreakfast is OK, the service is especially good. If you need anything, the waiter will send it directly to the table, which is very appropriate.
AAnonymous UserMy stay at Hyatt Regency was great. I am a female solo traveler. Room is very spacious and clean. Breakfast is very delicious. Staffs are very helpful.
PPANCHALAs a touring musician, I have stayed at upscale hotels worldwide, and this might be my favorite ANYWHERE. VERY comfortable, quiet rooms. The facility is beautiful and welcoming inside and out with a sharp, modern design. I particularly enjoyed the rooftop pool/spa/gymnasium area -with the excellent view, this was a great place to start the morning! The restaurant and adjacent bar are very nice. Most importantly, every single person who works here, whether front desk staff, security, or ***agement, is OUTSTANDING. They take pride in their hotel and genuinely want you to enjoy your stay. The hotel is also in a beautiful neighborhood. I sincerely hope to come back!
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