Nestled on a hillside overlooking the bay, the hotel is absolutely stunning on a clear day. The garden has direct access to the beach, though climbing the stairs back up can be quite a workout.
The room facilities were comprehensive and newer than I had anticipated.
The hotel was quite busy with guests from various countries, indicating it's indeed very foreigner-friendly. However, this also led to some issues. For instance, the hotel's onsen (hot spring) isn't very large, so it felt quite crowded with so many international visitors. What was even more dismaying was the blatant disregard for onsen etiquette. I personally witnessed several instances, including but not limited to: two Chinese female tourists in swimsuits in the outdoor bath, one of whom was sitting at the edge, soaking her legs while drinking a beverage, with a full face of makeup – I half expected her to pull out her phone for a 'perfect shot.' Additionally, two women, possibly from Eastern Europe or Russia, covered in tattoos, wore their slippers directly into the changing area and then just left them thrown under the lockers. Such sights were off-putting, so we decided not to use the onsen on our second night. The hotel actually provides guests with a leaflet on Japanese onsen etiquette upon check-in, but clearly, some people just don't bother to read it. I suggest the hotel increases staff patrols in the onsen area to promptly identify and address these uncivilized behaviors.
On another note, when we first entered our room, it felt stuffy, so we opened the window, which unfortunately let in some mosquitoes. After contacting the front desk, they promptly sent up an electric mosquito repellent, which was a thoughtful gesture.
We stayed for two nights, both on a half-board basis (dinner and breakfast). The dinner was a Western-style set menu, with at least 7 courses. Both the presentation and content were Michelin-level and absolutely delicious.
Finally, the hotel's shuttle bus service is quite frequent. In the mornings, there are four buses that stop at Shimoda Park, which is perfect for seeing the hydrangeas.
An exceptional hotel with superb value for money and an excellent stay experience! 👍
First off, the staff at the front desk were incredibly friendly. The room was spacious, and I loved the dimly lit lounge area before entering both the indoor and outdoor hot springs. Plus, the hotel boasts a pool with lake views! 👍 The breakfast buffet offered a wide variety, and as a vegetarian, I found plenty of delicious options. The Vegetarian Lasagna was particularly good! To top it off, the hotel lobby on the ground floor even offered complimentary drinks and snacks for three hours during certain periods – what a pleasant surprise!
More importantly, the hotel is located on the shores of Lake Hamana in Hamamatsu, Shizuoka Prefecture. It's a peaceful retreat away from the city's hustle and bustle. As someone who enjoys morning runs, the lakeside trail was perfect for jogging. The serene and beautiful lake views in the morning, coupled with the fresh air, made it an ideal place to relax and rejuvenate. 👍
I definitely plan on staying here for a few days every year! 🌹🌹🌹 Thank you, Trip.com, for helping me discover this wonderful hotel!
Amazing hotel with the Fuji View from the room, don’t
have to travel to viewpoints just to see Fujisan. Toilet is nicely segregated and the room is super big and spacious that I can open my luggages freely. The free public bath is amazing with different options for onsen and sauna room. Location is good, right beside Gotemba premium outlet so shopping was very convenient. But if you are not driving, might be difficult for you to get food at night .. Nearest 7-11 is quite a walk as its located deep inside Gotemba premium outlet.
Highly recommended! This place completely fulfilled my expectations of a traditional Japanese ryokan from movies and anime. Tatami mats, sliding doors, a tea table – it had it all, and the room was very clean and quite spacious. I loved the designated spot for shoes right at the entrance. The lobby on the first floor is beautiful and perfect for photos. Upstairs, there's a communal onsen (with both indoor and outdoor baths) and a rock bath, with separate times for men and women. The area isn't huge, but with fewer people this season, it was very relaxing. On the second floor, there's a common area where you can enjoy tea, chat, do some light exercise, or read manga. My only awkward moment was not realizing there was no breakfast; I waited in my room for half an hour, which made me rush later. I didn't get to visit Mount Omuro this time (the cable car was out of service), but if I'm ever in Ito again, I'll definitely stay here.
The hotel is about 300 meters on foot from Imai-hama Kaigan Station, but it's not recommended for travelers with luggage as there's no elevator at this station. The hotel offers a shuttle bus to Kawazu Station, so be sure to check the schedule. I strongly advise against booking dinner with your stay, especially during the evening cherry blossom illumination. The hotel provides a shuttle service to Kawazu Station from 7 PM to 8:20 PM, which largely overlaps with dinner times.
Beautiful onsen — our favorite stay in Japan with my family! The traditional breakfast was delicious with a very large selection of dishes. The rooms are gorgeous, quiet, and spacious — and everything was exceptionally clean. The cleaning crew truly does an amazing job.
The reception staff were very friendly and helpful, making us feel warmly welcomed. The location is excellent, just a short walk from the train station, and having a washer and dryer available for guests was a big plus.
Highly recommended — we would love to stay here again!
The rooms are located up on the hill, but they offer free shuttle service to and from the station, which is great. As expected from a Marriott, it was clean, hygienic, and the service was excellent. The hot springs were very relaxing. It's a bit far from the main hotel, so breakfast isn't included, and there are no convenience stores nearby.
This hotel offers stunning hilltop views of the sea, especially beautiful at night. Make sure to take a taxi from the station, as there's a very steep hill to get there. The hotel service is excellent, and the place is clean and tidy. We booked a corner room with dual-aspect windows, and it even had a bathtub. Enjoying a drink on the balcony while admiring the night view was a highlight. There's also a fantastic teppanyaki restaurant at the foot of the hill (no English menu, though) that's delicious and reasonably priced.
Facilities: This hotel has an old-money charm, and you can really see its past luxury. Everything is very well-maintained, and the rooms are clean. There aren't many power outlets, but they thoughtfully provided power strips. The tatami mattress was very comfortable, and the cleaning staff did a thorough job every day. The view from the window was beautiful, and falling asleep to the sound of the ocean waves was a dream.
Service: The hotel offers a shuttle service to Atami JR Station, departing every half hour from in front of McDonald's. There are two vans per shuttle, clearly marked with the hotel's name in red, and managed by hotel staff. They drop off at both the old and new wings, which makes up for the slightly inconvenient location.
Environment: The hotel boasts three large hot springs, all with both indoor and outdoor baths. I tried them all, and each has its own unique character. My skin felt so smooth afterwards! The walkway on the 15th floor of the Ocean Wing (old building) offers panoramic ocean views, making it the perfect spot to watch the sunrise.
Dining: The buffet dinner was absolutely, incredibly amazing! Unlimited tuna belly! All-you-can-eat scallops and roe! Shrimp, sea bream, squid, salmon – there was so much I couldn't even try it all. The cooked dishes were also delicious, but my stomach just couldn't fit any more.
I saw some not-so-great reviews before checking in, but perhaps everyone has different preferences. We, however, highly recommend it!
The room was quite large, but there were few charging points. The public onsen was charged 150 yen, regardless of whether or not to use it. We didn't ask because we couldn't speak the language. The breakfast wasn't to my liking; it was incredibly unpalatable. The hotel was able to help with taxis, costing 2,200 yen per person. It felt like the village was deserted. This is Central Izu. I booked the wrong place. We only visited Panorama Park, which wasn't much else. We also didn't visit the restored temple.
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9,4/10
Amazing
EepiceNestled on a hillside overlooking the bay, the hotel is absolutely stunning on a clear day. The garden has direct access to the beach, though climbing the stairs back up can be quite a workout.
The room facilities were comprehensive and newer than I had anticipated.
The hotel was quite busy with guests from various countries, indicating it's indeed very foreigner-friendly. However, this also led to some issues. For instance, the hotel's onsen (hot spring) isn't very large, so it felt quite crowded with so many international visitors. What was even more dismaying was the blatant disregard for onsen etiquette. I personally witnessed several instances, including but not limited to: two Chinese female tourists in swimsuits in the outdoor bath, one of whom was sitting at the edge, soaking her legs while drinking a beverage, with a full face of makeup – I half expected her to pull out her phone for a 'perfect shot.' Additionally, two women, possibly from Eastern Europe or Russia, covered in tattoos, wore their slippers directly into the changing area and then just left them thrown under the lockers. Such sights were off-putting, so we decided not to use the onsen on our second night. The hotel actually provides guests with a leaflet on Japanese onsen etiquette upon check-in, but clearly, some people just don't bother to read it. I suggest the hotel increases staff patrols in the onsen area to promptly identify and address these uncivilized behaviors.
On another note, when we first entered our room, it felt stuffy, so we opened the window, which unfortunately let in some mosquitoes. After contacting the front desk, they promptly sent up an electric mosquito repellent, which was a thoughtful gesture.
We stayed for two nights, both on a half-board basis (dinner and breakfast). The dinner was a Western-style set menu, with at least 7 courses. Both the presentation and content were Michelin-level and absolutely delicious.
Finally, the hotel's shuttle bus service is quite frequent. In the mornings, there are four buses that stop at Shimoda Park, which is perfect for seeing the hydrangeas.
Yyipeng luoAmazing hotel with the Fuji View from the room, don’t
have to travel to viewpoints just to see Fujisan. Toilet is nicely segregated and the room is super big and spacious that I can open my luggages freely. The free public bath is amazing with different options for onsen and sauna room. Location is good, right beside Gotemba premium outlet so shopping was very convenient. But if you are not driving, might be difficult for you to get food at night .. Nearest 7-11 is quite a walk as its located deep inside Gotemba premium outlet.
CCw233Facilities: This hotel has an old-money charm, and you can really see its past luxury. Everything is very well-maintained, and the rooms are clean. There aren't many power outlets, but they thoughtfully provided power strips. The tatami mattress was very comfortable, and the cleaning staff did a thorough job every day. The view from the window was beautiful, and falling asleep to the sound of the ocean waves was a dream.
Service: The hotel offers a shuttle service to Atami JR Station, departing every half hour from in front of McDonald's. There are two vans per shuttle, clearly marked with the hotel's name in red, and managed by hotel staff. They drop off at both the old and new wings, which makes up for the slightly inconvenient location.
Environment: The hotel boasts three large hot springs, all with both indoor and outdoor baths. I tried them all, and each has its own unique character. My skin felt so smooth afterwards! The walkway on the 15th floor of the Ocean Wing (old building) offers panoramic ocean views, making it the perfect spot to watch the sunrise.
Dining: The buffet dinner was absolutely, incredibly amazing! Unlimited tuna belly! All-you-can-eat scallops and roe! Shrimp, sea bream, squid, salmon – there was so much I couldn't even try it all. The cooked dishes were also delicious, but my stomach just couldn't fit any more.
I saw some not-so-great reviews before checking in, but perhaps everyone has different preferences. We, however, highly recommend it!
CCHERRYyiThe rooms are located up on the hill, but they offer free shuttle service to and from the station, which is great. As expected from a Marriott, it was clean, hygienic, and the service was excellent. The hot springs were very relaxing. It's a bit far from the main hotel, so breakfast isn't included, and there are no convenience stores nearby.
GGuest UserBeautiful onsen — our favorite stay in Japan with my family! The traditional breakfast was delicious with a very large selection of dishes. The rooms are gorgeous, quiet, and spacious — and everything was exceptionally clean. The cleaning crew truly does an amazing job.
The reception staff were very friendly and helpful, making us feel warmly welcomed. The location is excellent, just a short walk from the train station, and having a washer and dryer available for guests was a big plus.
Highly recommended — we would love to stay here again!
GGuest UserOverall, it's pretty good. I'd stay here again next time I visit.
The hotel offers a shuttle service from Izu Kogen Station, but it's infrequent.
To catch it: After exiting Izu Kogen Station, turn right and walk to the bus stop. The parking lot next to it is where you'll find the shuttle. Staff will confirm your reservation name, help with your luggage, and offer a refreshing cold towel – very thoughtful service.
The hotel package included dinner, a late-night snack, and a buffet breakfast the next day.
Dinner was very mediocre, I'd even say unappetizing. The pork was tough, the side dishes were cold, and the sashimi was overly chilled.
The late-night snack was Dan Dan noodles. Since it was close to closing time, there were drips of soup all over the inside of the bowl, which looked a bit sloppy. Thankfully, the taste was quite good.
Buffet breakfast was the most satisfying meal with a good variety.
You can walk or take a taxi to Jogasaki Coast. If you're only going to Kadowaki Suspension Bridge, I recommend taking a taxi to a nearby parking lot, otherwise it's a 30-minute walk. A taxi to Mount Omuro costs over 2000 yen.
To summarize: The toilet had a strange odor, the showerhead had low water pressure, and dinner wasn't good. Other than that, there weren't many downsides.
GGuest UserI would hesitate booking this hotel if you are looking for a “wow” experience. We had some issues due to bad weather and some due to service.
We booked a room that ideally should have had views of Mount Fuji. Due to the fog, we saw nothing for our 1 night stay outside of the clouds. This is no fault of the hotel but worth factoring into expectations.
We also had some service shortfalls. No one in advance communicated that we needed to select a time for the included dinner or pick the cuisine we wanted. As a result, we got stuck with what was available. We also were not informed that there was a shuttle to a nearby train station (the hotel made up for this by driving us to the station, but the only reason we knew was another guest mentioned it). Lastly, we selected a meal option but were not told the supplement in advance so had a 24,000 yen surprise on our bill. Had this all been communicated in advance, we would have felt better about our stay. At breakfast, we waited over 20 minutes for coffee and had to ask 3 times before it was eventually served.
On the plus side, the hard product is strong and our Kappo dinner was delicious.
While this wasn’t a “bad stay” - I struggle to see how this hotel landed as a 3 Michelin Star rating and can charge the prices that are charged given some of the issues we faced.
GGuest UserTHIS WILL BE MY TOP 1 BEST HOTEL. I will definitely come back this hotel again. Loved the place, loved the room, the view, the experience. A friendly and lovely staff upgrade our room, and we had the BEST experience there. I will always appreciate the hospitality and experience there. We had great breakfast there, and we joined for the driving experience and speedway museum. LOVED IT!
AAnonymous UserThe room was actually quite spacious, bright, and comfortable, with clean beds and a fantastic full ocean view. However, the facilities were a bit dated. Also, probably due to staff shortages, the hotel offered guests staying multiple nights a 2000 JPY credit per night if they opted out of housekeeping, which could be used at the hotel's outlets. The hotel's location was a bit tricky to find. Arriving at night, the navigation led us through small alleyways and stone steps. Carrying luggage up those steps was quite a struggle 😰, and after descending the stone steps, we still had to climb a slope… 😂. I'd recommend taking a taxi if you're arriving late! Overall, this hotel was very comfortable, and it was a pleasant end to our in-depth trip.
11002021962Perfect! Words can't describe our experience. It was simply beautiful, showcasing the best of Japan: courtesy, cleanliness, meticulous attention to detail, and exquisite cuisine.
This is the hometown of the Izu Dancer, and wasabi is cultivated right down the mountain.
The hotel told a story about wasabi from beginning to end...
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