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Recent Reviews for Chu Hotels

Novotel Bishkek City Center

Novotel Bishkek City Center

4.6/586 Reviews
Decided to book the same hotel for our return leg after trekking in Karakol. First stay at Novotel was excellent (see my other review) but the second stay was horrible. Check in time was 3pm so we went out for lunch and got back at 3.20pm only to be told that one of the two rooms was not available. Reception staff, Zania, was rude and unapologetic and didn't even bothered to provide an estimated time. Another receptionist told us it would be about 30 mins and they would send the keys to the room. We went into the room and at 4.15pm we called the reception desk and they told us they will deliver the key in 5 mins. 10 mins have passed before the key was delivered. 5-star hotel with poor time management and bad service - no follow up on room key. Other areas were good though EXCEPT front desk staff. Staff at massage/pool were polite, so were the restaurant staff. Please educate your front desk staff especially Ms Zania, as they are the first line of service.
Sheraton Bishkek

Sheraton Bishkek

4.5/5127 Reviews
My stay at Sheraton Bishkek in the Deluxe King Room with City View was fantastic. The room was spacious, elegant, and offered a stunning panoramic view of the city, making it a delight to wake up to each morning. The king-sized bed was incredibly comfortable, and the modern amenities in the room added a luxurious touch to the experience. The hotel staff were attentive and professional, always going out of their way to ensure a pleasant stay. I also enjoyed the hotel's facilities, especially the rooftop bar and the well-equipped fitness center. The breakfast buffet was excellent, with a wide variety of high-quality dishes. Overall, it was a superb stay, and I would highly recommend Sheraton Bishkek for anyone visiting the city.
Apple Hostel Bishkek

Apple Hostel Bishkek

4.2/525 Reviews
The location was convenient for sightseeing, with a supermarket within walking distance and a restaurant on the same premises, right in front of the bus terminal from Almaty, Kazakhstan. The showers were shared, and many guests stayed up late drinking, but overall it was no problem. The common areas were ample, and the staff were friendly.
Grand Hotel

Grand Hotel

3.8/517 Reviews
Reception staff were very friendly and helpful. It is a very clean hotel and the bathroom that I had was extremely clean. Great, comfortable bed. The breakfast was fine, not that many options on a Sunday, but Monday had plenty more options. The location was good, if you like walking, then you can walk to a lot of the attractions from the hotel. Navat restaurant is close and there is is a café next to it - this was great! In sum, an excellent hotel for 2/3 nights in Bishkek.
Ramada by Wyndham Bishkek Centre

Ramada by Wyndham Bishkek Centre

4.4/5101 Reviews
Good location, spacious room. All is clean and fresh. We didn't get to breakfast because of early checkout, so can't tell anything about it. Downside: very loud music in the restaurant below until around 21:00 (maybe not every day, but we stayed for one night only).
Hyatt Regency Bishkek

Hyatt Regency Bishkek

4/551 Reviews
In general, everything is fine, but there are questions about cleaning, it seems that it only includes changing towels and napkins. If you rent a hotel for a week, then you don’t have to clean the shower, bathroom or toilet 🙈 Plus, the attitude of the staff at the bar in the restaurant is unclear. We specifically agreed and made an extra payment for normal coffee, but as the staff explained to us in the morning, the barista is a person of mood and every day she decides for whom and when she will make coffee, and for whom she will not. For such a hotel, this is of course a very strange position regarding the service for which we paid. Make your own coffee in an automatic coffee machine :/
FUTURO HOTEL

FUTURO HOTEL

4.4/574 Reviews
My stay at the hotel in Bishkek exceeded my expectations. The hotel had a charming ambiance and a central location, making it convenient for sightseeing. The staff was attentive and went above and beyond to ensure my comfort. The rooms were well-maintained and equipped with all necessary amenities.
Duo Hotel by Futuro

Duo Hotel by Futuro

4.2/547 Reviews
Friendly staff. Check-in/out process was efficient and fast. Room/breakfast was basic but great value for the amount paid. Not exactly in the prime sight-seeing area but that is offset by their relatively affordable local ride hailing service and the walkable distance to multiple dining options and convenience stores.
Hotel Lulu

Hotel Lulu

4.6/5122 Reviews
Hotel with a great location. We chose it based on reviews that the breakfasts are good, but I disagree, the breakfast is below average. On the plus side, there is a lot of fruit, but nothing hot or meaty. Every day only an omelet or porridge to choose from, sliced ​​sausages. The rooms are large, few sockets in the room. The heated floor in the bathroom did not work, they repaired it, but it clearly had not worked for a long time and they could have done this in advance, before the guests arrived.
Five Hotel

Five Hotel

4.4/515 Reviews
Location is good, it's close to the center of the city. Hotel is clean and fresh. All works smoothly. Single minor problem was solved in minutes. The only downside is breakfast: the assortment is moderate and dining room is pretty small, you may not find free place.

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