The Savoy is a very nice place to stay. Not too far from the Medina, right next to a mall.
The staff were all lovely and nothing was too much for them to make sure you have a great stay.
We stayed at Movenpick last time we came but we both preferred here.
Breakfast was great with a huge selection of hot and cold food and drinks, fruits, etc.
Morocco is a beautiful country with beautiful people - it won’t be our last visit. We will be back!!
This hotel offers a pleasant overall experience. The rooms are spacious, clean, and well-appointed, with comfortable beds that ensure a good night’s rest. The hotel provides excellent facilities, including a gym, swimming pool, and business center, catering to various guests’ needs. The breakfast selection is diverse and delicious, and the staff is friendly and attentive, responding promptly to guests’ requests.
The overall service needs to be improved. The room needs to be checked before being handed over to guests. The reception/ breakfast area's air conditioning was continuous off. The quality of breakfast was just a tick in the box for free breakfast.
Hotel near Agdal,Marrakech12.5% of visitors choose this area
AAnonymous User2025.04.05
The location is convenient, not far from the old town, and you can walk to the market. The service staff is also very enthusiastic and responsive.
I learned about this hotel from a Chinese tour guide friend. He is very familiar with Morocco and arranges it very professionally. If you need it, you can add his WeChat (***********). Our whole journey was smooth.
With a stay at Riad le Graff Pink in Marrakech (Medina), you'll be within a 5-minute drive of Koutoubia Mosque and Marrakech Plaza. This spa riad is 1.4 mi (2.3 km) from Bahia Palace and 1.8 mi (2.8 km) from Jemaa el-Fnaa.
Relax and unwind with massages, body treatments, and facials. Additional features at this riad include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The riad also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and coffee/tea in a common area.
Make yourself at home in one of the 4 air-conditioned guestrooms. Rooms have private patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have slippers and hair dryers.
Everything was simply top notch, breakfast buffet, dinner buffet, the heated pool and and the gym, an amazing stay, can't ask for more.
We're actually planning to return next week.
We left our phone charger behind, so I hope they will read this comment and keep it until we get there.
The best hotel I’ve ever been privileged enough to stay at. Gorgeous building, and it only gets more breathtaking when you walk in. High quality rooms and high quality service. Excellent property and very convenient to USC activities. Front desk staff is extremely efficient, pleasant and helpful. Property is clean and has a fantastic old time charm.
One of the best place to stay in medina. Nice and stylish, clean rooms, simple breakfast. Location also good enough, because its not that far to walk by medina from taxi (another riads can be so far and it's not comfortable to find it, especially when you have a lot of clothes). One more thing - they are really equipped with everything you need in rooms - fridge, smart-TV, hairdryer, even in single rooms. Not every riad can have it, especially with this price. Friendly and very helpful staff. Especially grateful to Hassan, he helped me with my one thousand questions 😅
So, I can recommend this place. I stayed in few riads in different points of medina, and it was most comfortable place.
Honestly, the room was pretty good, quite spacious, quiet, however I had to pay €1.50 when I arrived, I gave €5 to the gentleman at reception and there he gave me the magic phrase, it's good, you won't have need change and leave the rest to me, I was going to leave him a tip but when you see that he is forcing himself to keep the change without giving the customer his hand then it becomes ridiculous
97 reviews
7.2/10
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9.4/10
Amazing
YYetianqiyiA wonderful hotel, with a calm atmosphere, cleanliness, and the staff are very friendly. Dinner in a tent in the garden was a special and happy experience that I have never experienced before.
I have stayed in Sri Panwa, Phuket and Jumeirah, Maldives, but this hotel was just as good or even better.
MMötley NüFCFirst off, the location was great, a lot of choice for breakfast, nice swimming pool and big/clean room. Most of the staff were actually very helpful, just the last night left a sour taste in my mouth.
I would highly recommend this hotel, but believe some staff should know better what other parts of the hotel were doing and how to speak to guests. Technically, a solo traveller, but my friend was staying in another room. Every day we were given 1 large complementary bottle or water and 2 small bottles.
However, on the final night, my friend received, but I didn’t. This was fine and I just politely mentioned it to reception. Bearing in mind there’s not many local shops to get water from, I was glad when I was told this would be rectified.
1 tiny bottle was left in my room, so I rang reception to explain, this is where things got a bit rude and I was surprised at having to ‘fight’ for a bottle of water - especially because this isn’t a cheap hotel. I was redirected to room service, who tried to charge me and then said it’s a housekeeping issue. Then spoke to reception again and then basically called me a liar when I said that I’d had free complimentary water every day.
The lack of water didn’t really bother me, it was that I was sent around in circles and then rudely told I was wrong, even when I pointed out that I’d received water 3-days in a row. After about an hour trying, and very very thirsty, housekeeping - who were very friendly btw - dropped off 4 small bottles of water. If it were a housekeeping issue, I could’ve been told this from the start and there wouldn’t have been an issue.
All that being said, I actually really enjoyed my stay at the hotel and in Marrakech itself.
GGuest UserVery beautiful Riad,just oasis! Service super,place too.The only thing,our room had no mirror in the bathroom,even the small,it was very uncomfortable.But in the rest it was fine
MMounssefFrankly, I've been disappointed with Sofitel's service these past few months.
I've noticed that the staff is constantly changing, so since I've been a customer since 2004, every time I check in, I encounter new people who don't know the person, who don't know what room I'm getting, so that disappoints me a little, unlike before, when every time I checked in, I always received good service, unlike today, when the staff behaves in a borderline manner, you're a customer like any other. While the main reason I come to Sofitel and not other hotels is the service.
I think it's time to change the Sofitel and go to the Fairmont or Mamounia since the prices are the same.
PpixietreatsThe service is superb! We availed the airport pickup to get to the Riad easily. We arrived around 2100 but they waited for us to serve our dinner. Staff are very welcoming even if it is already late. They even arranged a breakfast pack as we are checking out early. Will definitely return! Special thanks to Ihmad!
GGuest UserWhen I went to the place shown on Google Maps, I had to go down a very dark and narrow alley for about 5 more minutes.
It's a good thing I chased after the local who asked for a tip.
When I got there, the Riyadh staff were so pretty and friendly.
The man is very kind.
The accommodation was very pretty and nice.
Breakfast was good too
TTOMOMII found this when I was looking for an all-inclusive hotel with a bathtub.
It took about 20 minutes by taxi from the city by 80MAD.
The taxi from the hotel to the city is 150MAD.
There is also a hotel shuttle bus to the city, but one way is one person 15MAD, the time is also decided, and the reservation is filled on the day, so we recommend using a taxi.
The staff at the bar counter and restaurant were all very friendly and the work was very friendly.
Amenities are not all slippers, toothbrushes, bathrobes, etc.
Also, since the power supply is European specification, I bought a transformer at 80MAD at a shop in the hotel.
The restaurant venue was buffet style for breakfast, lunch and dinner, and all the wine was white, rose and red.
From the Japanese sense, this facility and service cannot be available at this price, so if you have room for the schedule, I recommend staying once.
BBadzzz LeeDecent hotel room, but the sound proof sucks, we can basically hear the mosque calling prayer to pray or the breakfast commotion downstairs as our room is facing the swimming pool. There are two swimming in the hotel, one is a heated one which is nice, but they are not that deep. The Moroccan and Indian restaurants inside the hotel which we had tried are pretty good, but slow service.
DDarrenOne of the best hotels in the world in terms of service, facilities and food. La Mamounia is so rich in culture and heritage that there is a unique story in every part of the hotel. We visited the Royal Mansour and other 5 star establishments but nothing compares to the warmth and hospitality of the staff at this hotel. A truly remarkable experience and our only disappointment was the lack of time to further explore the various restaurants, cinema, activities area, ****** and wine cellar. Will definitely be back.
CChengI had an exceptional stay at this hotel! From the moment I arrived, the staff was incredibly welcoming and attentive, ensuring every detail was taken care of. The room was spotless, beautifully designed, and equipped with all the amenities I could need. The bed was so comfortable, and I woke up feeling refreshed every morning.
The hotel’s location was perfect, making it easy to explore the nearby attractions. I especially loved the [mention specific feature, e.g., rooftop pool, delicious breakfast buffet, or stunning views]. It truly added to the overall experience.
What stood out the most was the level of service—every staff member I interacted with went above and beyond to make my stay memorable. I highly recommend this hotel to anyone looking for comfort, convenience, and outstanding service. I can’t wait to return!”
Let me know if you want it tailored to a specific hotel or experienc
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